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March 2024 by JazyPulpa
The old lady working night shift is extremely rude and computes the orders so slow, it's astonishing that this is the worst Wendy's as far as food quality and customer service goes. This is Brea for christ sakes!
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March 2024 by Sommer K
So disappointed. I enjoy Wendys now and then, but I forget that this location is awful. Management is terrible. Not only do they nickel and dime you for things that are free at other locations, but they're RUDE! I stopped for lunch today and the manager, Dawn (per the receipt - she refused to tell me her name), was so incredibly rude to my mom and I when we asked a question about the receipt. Remedial customer service training is sorely needed.Vegetarian options: PoorParking: Parking is behind the gas stationKid-friendliness: Not kid friendly
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March 2024 by Samantha John
Better than McDonald'
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January 2024 by PC SERVICES
Cheeseburgers and chili for fast food. Nothing comes close to it matching value and speed of service.
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January 2024 by Connie Quinn Realtor
I usually drive through. I really love their single with everything on it. And cheese, it's great.
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December 2023 by Troy Clem
It's a Wendy's, so you know if you like the food or not. I usually only go for breakfast, but no matter when I have come, the service is always great. They have never messed up my orders, and that says a lot about a fast food place.
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December 2023 by Monica Shepard
I was so excited to see that Wendy’s had a carnitas burrito. What a disappointment. It was all flour tortilla, beans, cilantro and sauce. There were three small thistle size pieces of carnitas. Keep your money and buy something you know.
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November 2023 by Dennis
The only thing I ever get at Wendy’s is the Frosty, and they have been buying cheap non wendy’s spoons for a long time. Get the dang WENDY’s spoons! Please
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November 2023 by Pooh Potts
I ordered a chicken nugget combo. I specifically asked for fresh food. My nuggets where old and fries as well. I'm so over these fast food places serving food that they wouldnt even eat. Exactly why I dont eat at these restaurants that often at all. I called the location asked for a manager. The guy said hold on. I can hear a woman fussing and telling him to talk even though he was not a manager. He was no help at all of course. Didnt even know the store #. He told me I could get the corporate # online. Called the corporate # during business hours and they had a message stating they where temporarily closed ??♀️.
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November 2023 by Lisa C.
Cashier made an error in our order and was very rude. We ordered 2 spicy chicken sandwiches but received 2 burgers....obviously the wrong thing. She refused to take it back and correct the order. I couldn't believe it. This will me my last visit. The customer service here is horrible.
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November 2023 by Rudy Aguilar
The hefty Caucasian lady with glasses is rude..no manners..they need to fire her...worst service I've had in drive thru...if you don't like your job quit..
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November 2023 by Scott Wilson
Wendy's is slipping a bit food was good but not great very sloppily
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November 2023 by Grace K.
Haven't been to Wendy's in ages. Happened to drive by and saw a banner calling out their pumpkin spice frosty. Needless to say, SAY LESS. I skirted my car into the drive through so quick! 1) the value menu at Wendy's has dwindled to really nothing. Which is on par with most other fast food joints (thanks economy) 2) I didn't get a receipt which I hate at fast food places cuz.. how the heck do I know what I paid for?? 3) the pumpkin spice frosty was horrid. And I LOVE pumpkin spice everything, 4) their nuggets get smaller every time I come back.....5) their fries definitely aren't what they used to be Can't speak to the ambience as I didn't go inside but, also I don't plan to ever go inside of a Wendy's so that should also speak for itself lol 3 stars cuz the drive thru employee was friendly but, overall, I think I'll take another long break before going back to a Wendy's again
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October 2023 by Dan Holk
New loaded cheeseburger was so good even though it is much smaller than pictured on store posters.
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October 2023 by Mike L.
Love this place, make sure you check your bag for missing