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February 2024 by Nancy Felix
Enterprise Rent -A -Car in Fullerton, never disappoints. Awesome customer service on any given day. Thank you Fullerton crew for taking care of me , as usual. Have a great day peeps. ! See ya again soon.
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February 2024 by Jose Fernandez
@enterprise they have nice cars at affordable price friendly people have rented cars a few times and I always get satisfied with the price and the car
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February 2024 by Snigdha Sarkar
The manager/owner/man running the show is unhelpful at best, downright deceptive at worst. Refused to provide complimentary dropoff service for a 5 mile dropoff citing they do dropoffs only within 3 miles, which is fine if it’s a rule. He goes on to assure me he’ll drop me off within a 3 mile radius at a particular location, that he suggested btw. But then tells the driver, texts him actually, that they should drop me off at the starbucks which was not the location he promised me. Never booking or returning a car at this location.
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January 2024 by lauren riley
GREAT SERVICE, VERY KIND IN HELPING ME PICK OUT THE RIGHT CAR FOR OUR TRIP.WILL RECOMMEND TO FRIENDS AND FAMILY.
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January 2024 by Ruben Garcia
Good Service The People Really Friendly
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January 2024 by Amir Barkordar
As always, a great customer service experience and low rental prices!
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January 2024 by Abrar Ahmed
I came in and was taken care of promptly by staff. Excellent customer service. I would highly recommend if you need to rent a car.. They have many options to fit your needs.
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December 2023 by Desiree Sandle
What a great experience. It was fast and friendly and I will for sure be renting from them again!!!
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November 2023 by Bishop
Horrible experience! I’d never rent from them again. The manager was a red headed frat boy fresh out of college. He didn’t explain any rates or what the out of cost expense would be clearly. The person that gave me the car looked like a K-Pop kid and again explained nothing, didn’t even go over the car or pull the car out. Instead had me initial and handed me the keys. I had to pull it out myself. The general manager Will later called and adjusted the rate a little which was nice. When I returned the car the assistant manager a middle eastern guy asked me how my experience was and I told him not so great. He asked me what he could do to make it better, I told it was too late I’m returning the car. He asked me if he took some money off the total cost would I be okay with it and give them a great rating. He offered to take $250 off, so I told him I’d be okay with that. We went inside and he was shut down by a troll named Jamie. She called Will the general manager, she walked away from the front counter and went into a room where she closed the door. She came out a few minutes later and told me that the general manager Will was denying the amount offered by the assistant manager. I’m not sure why an assistant manager is making offers he can’t honor. Over all it was a disappointing experience. I don’t recommend the Fullerton location and I wouldn’t recommend this company after this situation. If I could give it no stars I would. The lack of consistency, unprofessionalism, and broken promises from this company are appalling. It’s evident they have no regard for customer satisfaction or honoring their commitments. Steer clear of this place unless you enjoy headaches and disappointment.
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November 2023 by Wendy RodrigueZ
This location is my go to for car rental each time i have needed their services! They whole team is great from check in to choosing the car to dropping it off! They provide an awesome customer service and make sure im completely satisfied with it! Victoria has great communication skills and followed through on her statements. Highly recommend working with her as she puts customer experience as a priority.
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October 2023 by Maurice Teunissen
Have rented from this Enterprise location several times and they've always been very accommodating with special requests, especially if you give them plenty of heads up notice. Have had nothing but positive experiences here.
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September 2023 by Andrea Guillaume
Great experience, start to finish. No surprises or extra fees. Rented a Nissan Rogue, which was powerful and very comfortable for a three-week trip. Pick up and drop off was painless with the skills and friendliness of our attendant, Baker. He was great.This rental experience added to an already great vacation!
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September 2023 by Ignaly Dircio Guzman
Great service, easy and simple to rent a car. Accomodations for last minute reservation. Great available cars, many options to choose from. Affordable and reasonable prices.
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August 2023 by Kim Crane
Had a good experience renting with Enterprise. The staff in Fullerton were great. They provided a great luxury SUV that was perfect. My only issue was I got numerous texts saying to return car to original location when I had contracted to drop car at alternate location. And it was Sunday and I couldn’t get anyone on the phone to resolve the issue. At the end of the day I was charged correctly which is what really mattered. Would rent from them again.
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July 2023 by Jaehui Jeong
My bf and I made a reservation for a convertible car for our trip and when we got there to pick the car up, you know what they said? “You made a reservation not on our business hour so we don’t have a car for you.” ??? What kind of excuse is this? They didn’t even apologize or help us out. The worst rent car service we ever had.