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March 2024 by Charles Ren
Updated Review: Two weeks later and it seems that 24hour fitness has fixed the issue noted below. Granted, I come anytime from 3-5pm so my review applies only then. Previously I put a 2 star but after the updated changes I’ll bump it back to a 5 star gym relative to other 24hour fitnesses. Overall, this is a solid gym with good amount of equipment for the amount of people that come. At most I’ll wait 5min for a machine.Old Review: Been coming here for the last few months and it’s decent, not too crowded and newish weights. However recently, they started a Zumba/fitness class right infront of the walk-in desk.I don’t mind if coaches are teaching clients except this was a coach talking on a speaker infront of…2️⃣ people. You can hear the guy across the gym even through noise cancelling AirPods! I’m sure the gym has to make money but cmon man, atleast lower the speaker volume. Everyone in the gym was looking back at the class.I visit this branch several times a week so I’ll update my review if something changes.
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March 2024 by Allison Palmer
Worst experience at this gym yesterday. I had my bag stolen with my keys and then additional items stolen from my car. Front desk attendant refuses to help and blames it on policy. No, just admit you lack empathy. Do not go to this gym!!
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December 2023 by Justin Castro
I wanted to work out. The first thing was said that I needed to pay $25 for a day pass. I asked for a guest pass. They said no, we have passes. I wasn't allowed to work out. They said they check cameras. But if I gave them $25 I would be able to workout. We all know they have passes...
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December 2023 by Daniel Santistevan
Very disappointed, have been wanting to get back into working out so I decided to try a 3 day pass. Only time I can go is after work so I arrived at 10PM and try to check in but the women at the front desk says to me that they only allow the free pass before 8PM. No where does it say there is a time limit, and then she tells me to just sign up for a membership and you can go in…
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October 2023 by Nathan McKee
Not a fan of this 24hr fitness. Just moved here over 2 months ago, and I'll be making the drive to my old 24 in Yorba Linda, Brea, or Anaheim Hills instead. The basketball gym is reserved on weekend mornings until 10am. Useless to people that have schedules they adhere to. You should advertise on the gym the TRUE hours people can come play. I even called ahead on Saturday night to verify the gym was open and was told, "Yes, open gym for everyone." Arranged the morning basketball crew to meet here and what a disappointment. What was the point of calling?
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October 2023 by elon Musk
No AC or fans. working out in other peoples sweat . Can’t even wash hands cuz the dead bodies smell. Broken machines for years. Very dirty place. Feel itchy as soon as I walk inScammers never give me my buddy passes for the last four years despite over 2k in purchases
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October 2023 by Glo Cuellar
I've been to different locations of thos gym and this was my first experience at this particular location. I found it to be quite small compared to the other locations.! The floor space was a little to small compared to the others so there wasn't much space to do any floor exercises! Also some of the machines were not working properly so made it a little difficult to get a good workout done not to mention how some of the employees at the check in desk were not the friendliest. I had guest with me and eventhough they were registered on the computer they needed to provide their id's along with extra information wich made them feel uncomfortable!e for one older employee gave us a hard time.with checking in!! Wouldn't really recommend this location to go to. A great location to go with much room and friendlier service would be the walnut and Costa Mesa locations!
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August 2023 by Aeriel Madrigal
Hello recently came to this gym for the first time, It was one of the cleaniest gyms l've been too in a while but not only that the staff was friendly and supportive shout out to JON B for making this experience a 5 star rating definitely will be my new home gym. Working in customer service isn’t easy as I also work in it but even while it being busy he still made sure everyone was helped in a timely manner.
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August 2023 by Jasmine
Hello,I recently visited your club in Fullerton CA. I signed up for the 3 day pass, when I arrived I check in with the front desk. The man at the desk with black curly hair proceeded to tell me that he had to give me a tour of the club to earn the 3 days pass. I agreed, at the end of the tour he stated that the last step before I receive the pass is, he had to take my weight on a scale. I informed him I wasn’t aware that I would have to participate with getting my weight taken, and I felt highly uncomfortable with this. He stated that, “this was a must and no way around it.” I asked if I could speak to another person about this, he stated that he is the manager and his word is what stands in the club. The point is, requiring a person to get their weight taken prior to gaining access to a gym feels extremely body shaming. Going to the gym is intimidating enough, now people are threatening to not allow you to workout without you getting weighed. Wow, I really wanted to love 24 hour fitness but I left feeling embarrassed and ashamed. Shoutout to Johnathan the gym’s manager for accomplishing a very disappointing experience.Down below there’s at least 3 more reviews about the same person. SOMETHING HAS TO BE DONE ABOUT THIS MAN.
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August 2023 by Denver Dingle
4 stars because of excellent customer service by Bibi who set me up with my premium membership. I could not find a calf raise machine sadly which is why not the 5 star and towels aren’t free like other gyms I’ve been to.
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August 2023 by Liseth D.
Horrible customer service. My free 3 day pass CLEARLY says Valid AT ANY 24 HOUR FITNESS location. But I was rudely turned away after the First Lady telling me I was good to go, some guy interrupted and didn't allow me in. If I could I'd give 0 stars.
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August 2023 by Jasmine ..
Please READ I recently visited your club in Fullerton CA. I signed up for the 3 day pass, when I arrived I check in with the front desk. The man at the desk proceeded to tell me that he had to give me a tour of the club to earn the 3 days pass. I agreed, at the end of the tour he stated that the last step before I receive the pass is, he had to take my weight on a scale. I informed him I wasn't aware that I would have to participate with getting my weight taken, and I felt highly uncomfortable with this. He stated that, "this was a must and no way around it." I asked if I could speak to another person about this, he stated that he is the manager and his word is what stands in the club. The point is, requiring a person to get their weight taken prior to gaining access to a gym feels extremely body shaming. Going to the gym is intimidating enough, now people are threatening to not allow you to workout without you getting weighed. Wow, I really wanted to love 24 hour fitness but I left feeling embarrassed and ashamed. Shoutout to Johnathan the gym's manager for accomplishing a very disappointing experience.
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July 2023 by Alison T.
I'm only giving 1 star today July 31.2023For whatever reason they decided to put a DJ inside of the gym and blast music the whole time. I could hardly listen to my own music with my headphones. Everyone wears headphones for a reason and 24 hour decided to interrupt each experience with unnecessary music.The bass was messing with my heartbeat it was so loud
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July 2023 by L Cruz
The facility and equipment is fine. The worst thing about the exercise area is that the turf area is too small and there’s always people doing workouts there so even if you wanted to use it to push/pull the sleds, you can’t because there’s little to know room to work.The biggest downfall of this gym is that there are too many people between 5-10pm. To start, it’s the worst 24 for parking in the area, there’s always a wait for the platforms, sometimes up to 20 minutes, and no less than 10 people in the sauna on most days.Trust me, I know that 5-10pm is prime time for gym hours but over the last 10 years I’ve gone to the 24’s in Yorba Linda, Anaheim Hills, Brea, Anaheim (91 & Lemon) and Orange (The Village) and this one is by far the most crowded for parking, platforms, pool and sauna.Other than that everything is clean and employees are good, just too crowded.
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July 2023 by Jonathan B.
Love this location. The staff is great and friendly. It's also the cleanest club I've been too. They just need a hip thrust machine and it's be perfect