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March 2024 by Carla G.
You definitely get what you pay for at Ross stires. This people need serious customer service trainning!!! It's the same in all ross stores! Its all about management..they give you the customer service they learned in their country.I went to return a ,blouse,the manager Maria made me wait on Line a while while she finished socializing with her employe.i had 3 receipts She said she couldn't find the item on my receipt. She then told me to move to the side so she could help somebody else...there was 1 more person on line. I went back in line and returned my item They do not really have ANY RESPECT, PROFESSIONALISM OR IDEA OF WHAT IS CUSTOMER SERVICE IN OUR COUNTRY.ILL PAY 8 TO 10 dollars more and go to Tjmax!!
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February 2024 by Andy Huynh
i always love going to this ross. They always have new stock of toys every 3 days and other neat home stuff too. The Amazon locker here is pretty neat as well to pick up my packages in a safe place.
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January 2024 by John S.
security guard doesn't know how to do his job. Overall customer service was very poor really unfortunate for Ross. I will not come to this establishment ever again. One star doesn't even cover how bad my experience was
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January 2024 by Guillermo Moctezuma
Excellent place to shop
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December 2023 by Gary N.
Located right next to Costco which I found super convenient, I forgot Costco closed early on Sunday, so I had more time to spend here. Well, I had been here twice, they got a large warehouse, but every time I come, their stuffs decreased somehow, they have very anime toys, I can not find any Dragon Ball, My Hero Academia, Demon Slayer or any, but I found pretty good amount of clothings, good deal too, it is always a hit and miss with Ross, you might have to visit 10-15 stores per day to see how different each of them layout
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December 2023 by Eren A.
It is dirty. Restrooms are dirty and no toilet seat covers. I asked them they said manager not buying and paying any more. At least if they keep restroom clean. I will not go that that store again.
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November 2023 by Russell Marler
Amazing deals on name brand clothes. I found a Perry Ellis jacket for $25!
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November 2023 by Tobo Boto
Checking out. Waiting 15 minutes in line that goes halfway back through the store is not worth the trip.
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November 2023 by Tiffany N.
This location has a weird smell. It doesn't look like the nicer Ross stores I'm used to seeing. It looks almost like a thrift store. I wouldn't recommend coming to this location.
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November 2023 by LEO37 “MrMachine182” SrMaqúna182
Today October 25 we are finishing up paving the parking lot for Costco at fountain Valley right next to it. Is Ross dress for less we are going to be finishing today no more nightmares update I’ll be posting some videos and pictures I think it was crazy for the last couple weeks Grinding and paving painting but it’s part of the maintenance. That’s what we do. This is like the fourth I could definitely see that the parking space is effective by all this movement but it’ll be done today October 25, 2023 give it alike or no like for the updates. I always try to do this so people knows if there’s parking if there’s gonna be problems traffic etc. etc.
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November 2023 by Nana 234
If you look deep you'll find a very good things . I absolutely loved it . ❤️
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October 2023 by Steve N.
This Ross has great selection and it's organized. Most, but not all times will have great prices. Most employees are busy doing their own task, not an issue for me, I like to shop at my own pace and ask for assistance if I needed it. Reason I gave a two stars, the cashier Sally, very unprofessional. As I approached her to checkout, she told me "removed the hanger", I was shocked that she asked me to do that. I only had two hoodies and two other items. There was no else in line waiting for checkout, I don't know why she was rushing me. The whole time she was talking to another employee behind the counter as she was scanner my stuff.
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August 2023 by H H
Long Overdue; have shopped at this location thru the years and today, again, such wonderful thoughtful assistance from staff members who take time to help look for specific clothing items (even checking the 'sale' area) as I don't have much time to browse (in/out as fast as I can) ... always pleasant and helpful. It's one of Ross's smaller stores, however, the Customer Service = Excellent! Thanks guys ~ until next time ~ appreciate you!
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August 2023 by Serhii Shulha
This store has 2 fitting rooms for the whole thing. If you want to try some clothes go another Ross because it’ll take a lot of time
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July 2023 by Parcel Plus
Nice decor collection
