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March 2024 by Oscar Benitez
Old machines
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March 2024 by Mr. Fresh
They got lazy and stopped being open 24/7. Very inconvenient for those who have a job and there is no point of paying $20 monthly for something you can only attend on weekends.
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March 2024 by judith amaya
Very good gym, good prices, good equipment to work and clean place ? ?
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March 2024 by Miley Smith
Very clean
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February 2024 by Abdulaziz Muzahem
We want this branch to be available for 24 hours, please
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February 2024 by Adolfo Ruperto
Went on 02-13-24 at around 25 minutes before closing time (10:35 pm). I went in because i needed to use the restroom. Unlocked my fathers guest pass because he needed to use the restroom aswell. We arrived in different cars and i entered first and he later followed. Turns out the front desk employee(fat tall lady) had followed behind him as if he were a homeless person who forcefully entered. He scanned his qr guest pass by the way. She follwed him all the way into the mens restroom like what the heck. She stopped him and spoke to him like he didnt belong there. What in the world is wrong with you to have to follow a CUSTOMER into an opposite sex restroom to explain some rule about guest pass. Seriously couldn't wait till after we got out? She explained that we needed to be both together in order for the guest pass to be used correctly. Why the heck is there a unlock on the pass in-app in the first place. Maybe i get there earlier and i have to stop whatever im doing just to check in my guest?? Ridiculous actions by the front desk employee and the other female employee(short girl with glasses) who said that they acted the way they did because there was recently criminal activity. Yes, implying that were potential criminals. Been doing the guest pass unlock for me and my guest to enter at different times incase i couldn't meet at the entrance together. Terrible service by those 2 employees and i really hope they learn from their stupid mistake.
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February 2024 by SON TRINH
Many exercise equipment and good service.
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February 2024 by Elizabeth
Love how clean this gym is, everyone is very friendly.
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January 2024 by Gary Reed
Clean facility and lots of equipment
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January 2024 by Ed Noriega
That place is bio hazard environment. Dirty from top to bottom. Way to many out dated machines,gripps on all handles hardened, broken machines and machines that cannot be used due to it location next walls. Needs reorganized lay!out of all machines. Major G.I. Party is needed! ASAP
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January 2024 by Veronica Shadow
Have lots of machines it's just a basic gym not like 15 hr fitness but good place to get exercise
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December 2023 by Kimberly Parker
It had a lot of equipment the locker room was big but the locker I used wasn't that great I used a big one and my backpack barely fit and the lock almost got stuck The shower wasn't that great The water was warm I get it it's a gym other then those few things it was good. The staff was super friendly
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December 2023 by Dylan Worsley
Great bang for the buck. Santa ana needs to maintain a few pieces of equipment.
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October 2023 by Yonathan Reynoso
Used to like that this place was near my past job and open 24 hrs .I went here for over a year .Suddenly they stopped being open 24 hrs . The equipment and facilities are average but did the job . Nothing remarkable there .I ended up switching jobs and wanted to switch home gyms . From this location to another planet fitness . I did it before , and it was pretty straight forward.However , when I tried to switch gyms , Online and in person . This gym will not give me the option to do so . Not even to upgrade .I called for a week and the front desk staff first told me they had their system down and that IT was to work on it . Should've been fixed the next day . i waited and the same issue persisted. I called again, this time they told me only the manager had access to the system and only she could help me . That they would leave a note for her to call me back that morning . She did not . Called again . Same thing , same answer and no response . Tried two more times and still no word from this manager .I just ended up canceling my membership before they kept stalling and they charged me again for the monthly fee . Hours and location stopped working, and add the non existent customer support. The bad example the manager sets tells you a lot about a business. Its unfortunate.My advice , Just take your money and business elsewhere . Especially if you want the flexibility to access 24 hrs and multiple locations. This franchise is falsely advertising these two things at this point .
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October 2023 by A Google User
Great place! Personable and friendly community. Also clean and well maintained facilities. Thank you!
