November 2020 by Celia Davidson
The bookstore is nicely organized and decorated and is a pleasant experience to walk through. They sell different merchandise as well including cool shirts printed on American Apparel.
November 2019 by Randy B.
Just got off the phone with Admissions. Spoke with THE most venomous little c*nt I've ever known. It's official: manners and professional courtesies are a thing of the past. No wonder CCC gets 1-star reviews. Pass.
November 2019 by Luis A.
I did two years of my undergrad at Coastline and at OCC. I had wonderful professors with the online courses I took at Coastline. After completing my GE at Coastline I transferred to UC Santa Barbara and graduated in 2015. I wouldn't have been able to do it without Coastline and the Coast District. :)
May 2019 by Dennis Curry
the Coastline College Bookstore is good no doubt, but i prefer the new England book fair in newton. much bigger selection (though a little confusing for the first timer--the staff is very knowledgeable and eccentric) and way more bargain books. WAY WAY more.
February 2019 by Jodi I.
The online classes are wonderful to take. But they definately need an overhaul in the financial aid dept. It's terrible. They say one thing one day, another another day, then back to what they first tell you. Very unprofessional.
February 2019 by Tim C.
Dont go there if your not White. Super Racist School. Especially to Asians. Plus. Not only they hate minorities, they hate veterans. Dont risk it.
October 2018 by Katherine Watson
Ease of access, quick answers to questions, friendliness
August 2018 by Jamie Carper
I have attended five community colleges, one university, and law school. Coastline's bookstore manager, Martha Morales, is thee rudest and unprofessional employee I have ever encountered at any school I have attended.
February 2017 by Nick Sciarrilli
I hate this place. The older lady that works here is such a pain. They never have books until like the week before class. They didn't have an accounting book I needed until two weeks after class started. Return policy sucks. Just wait until class starts and get the book requirement from the professor and then order ebooks online from amazon, cengage, or which ever publisher. Don't waste your time with the college bookstore.
November 2016 by Laura Avina
I purchased a textbook and a lab kit at the college bookstore. I dropped the online course that needed these materials the first week of class, on Friday at 4:30pm. I was not expecting to drop this course, which is why I didn’t do it sooner and returned the books. As soon as I dropped the course, I contacted the bookstore with the intent to return the course materials I had purchased. Their return policy states that â€œA full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt.â€ The bookstore refused to issue a refund because they did not receive the items during their hours of operation on Friday. I do not live in the area. There is no way I could have sent the textbook and lab kit I purchased in time when I dropped the course the first week. Their return policy does not state that the books need to be returned during hours of operation OR how online purchases are to be returned.
Their return policy is terrible and I feel robbed!
Save your money and buy your textbooks elsewhere!!!!!!
April 2015 by Ryan McInnis
***DISCLAIMER*** The college is great, the book store is garbage and running a real nice scam...Read before ordering any book from them!!!
I needed to rent a book for an online class, website said that I could rent a used book for approx. $43. Great! Place my order and the book arrived the next day. Perfect! Open the package and notice the book looks brand new.
Read my receipt and see that I was charged for the rental of a new book at TWICE THE COST of what I had agreed to pay for.
I called the book store and spoke with Melody who told me that there is a section on the website that says if a used book is not available, a new book would be sent in lieu of a used, and the difference would be charged. Realizing she had no authority to make a decision, I send an email to her manager asking her to contact me.
Today, almost a week later, I get a call back from the manager (Martha or Maria). I explain what happened and she says that the website doesn't reflect their inventory, and asked if I read the part about being charged for new is there are no used. I told her not until after I received the order and saw the changes. I then mention what the website says about not being happy about being charged for a new book when a used was ordered, how I can get a refund.
She then asked if I had opened the book yet, which I had because I am one week into my eight week class that I need to take, and a book I need to read for said class. She then tells me that she cannot accept a return for the book because it has been opened...
I suggest that Melody should let that bit of information be known to people that call regarding this issue, and she tells me that Melody is not allowed to divulge that information because the manager is the only one that can.
I then say that I didn't authorize my card to be charged for any amount other than the cost for the used book. I am told that I received an email letting me know about the final price and any changes to the order.
I'm pissed now and am going to dispute the charges with my credit card company because I only authorized the $43 charge and not a cent more.
Oh and they also never sent my code for an online book I paid for and never returned my calls regarding it. If someone from the store reads this, don't contact me unless you plan on refunding the money owed to me in full.
Again, the college is great, but their bookstore is a scam.
Moral of the story, when you need a book, use Chegg...
June 2014 by Mary O'Mara
left a message, never received a call back. Placed an order with overnight shipping, it was shipped ground, but charged for overnight. Called to check on order, just got a message that they were busy call back later.