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April 2024 by Rusty Petrella
Great assistance for any problems
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March 2024 by Marc A. Tager
Easily our best home improvement store on the coast at least in my humble opinion. Clean store that flows well and you can find everything easily. Great staff that is wicked knowledgeable and eager to help. Prices are best In town too and the selection is .
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February 2024 by Marc T.
Easily our best home improvement store on the coast at least in my humble opinion. Clean store that flows well and you can find everything easily. Great staff that is wicked knowledgeable and eager to help. Prices are best In town too and the selection is .
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December 2023 by Nic H
Great products, great staff, and they have a store cat. What's better than that?
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November 2023 by russ latner
Great staff and friendly... service with a smile makes it enjoyable to shop there
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October 2023 by Richard Melrose
The go to hardware, tools, and lumber store
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October 2023 by Julia
Owner helped me personally with my little project. Wonderful experience.
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October 2023 by Darnell Michlig
The staff is friendly and very helpful
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October 2023 by Jaimi Parsons
Casey in the paint Dept seemed very knowledgeable. He was helpful and assisted me in breaking some ties in color decisions.
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August 2023 by Leslie Johnston
Nice selection of things, but overpriced.
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August 2023 by Joyce White
Very friendly helpful staff
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August 2023 by Stuart Intrery
Great staff and store.
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June 2023 by Dan R.
This facility does have a fair bit of quality product, however and unfortunately, the reason we give two stars is because this "HARDWARE STORE" has totally lost track of what a hardware store is all about. We recently gathered a few supplies and made our way to the register. Some of the items were in pre-packaged bags. Some of them were tiny parts collected from bins, with price's and amounts written on bags.We could see they provided small brown paper bags, along with short pre-sharpened pencils. We spent time looking for what we needed then carefully wrote the amount of money that each item cost, and the number of items for said amount. The total amount of tiny collected items added up to roughly $1.75. At the checkout register, we were informed that the store requires the customer go back and write down separate SKU numbers for each tiny item in the bags, in addition to what we already wrote on the bag the price and the amount. We did not have time to walk all the way back go through the bins again to get the SKU numbers so we offered to pay over the price and give 2 . The store held tight on their policy and would not take the two dollars. Rossi's answer was "NO"The Rossi employee rejected our offer in front of everybody else in line.We kindly asked if it would be possible to have a customer service representative gather the SKU numbers for us while we scanned and purchased the remaining items that had SKU numbers already. Rossi's answer was "NO" We continued with the transaction excluding the items that we had collected from the bins.At the end of the sale, i opened my wallet and pulled out a $5. dollar bill cash for the $1.75. worth of items in the bags. Then asked a Rossi employee if it would be acceptable to pay a huge overage and get the items we needed without having to go all the way back and dig up all the SKU numbers on the separate little items .................. Rossi's answer was "NO" Respectfully, citizens of Albion, FortBragg, Mendocino, and beyond
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May 2023 by Victoria May West
Staff is really closed off with the exception of a few employees. I prefer their competition. Overpriced.
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January 2023 by Dave Martin
Great lumber yard & hardware store.
