October 2021 by Jennifer E.
I was in the search of a new hairstylist closer to where I lived and I decided to take a chance on Traci at the Ulta Salon. While I was skeptical at first, I do not regret booking an appointment with Traci! She did my hair exactly as I had requested. She gave me the highlights I had asked without damaging my hair. My hair was soft and full of shine. Because I liked how Traci did my hair, I booked my 13-yr daughter an appointment with Traci without a moment's hesitation! My daughter wanted a choppy, layered haircut. Traci gave her some layers, but it was not exactly what my daughter had wanted. I learned that daughter was unhappy with her haircut after we had left the salon. I called Traci the next day to explain how my daughter did not like her haircut, but was too timid to speak up during the appointment. Being so kind and flexible, Traci squeezed my daughter in the same day to address my daughter's desire for more layers. Traci did a beautiful job with her layers and my daughter was very happy with her haircut! I definitely recommend booking an appointment with Traci. She is not only skilled with cut and color, she is so sweet! Both my daughter and I received exceptional customer service from Traci and the other associates at this Ulta Salon. Everyone that we've encountered was friendly, courteous, and professional.
August 2021 by Melinda Williamson
Love the store. Can find what I am looking for very easy
August 2021 by Linda Derosier
Took my granddaughter there for her first exposure to wearing makeup. Thank you Linda for picking all age appropriate cosmetics and skincare products. She looked fabulous and the staff made her feel extra special and beautiful too.
July 2021 by Cheryl Mraule
Easy website to navigate. Great store
July 2021 by Erica Morales
Helpful and friendly… customer service is great. However, especially during covid color matching shades has not been their fortay… definitely go in with a bare face, try some foundation on and give it 30-45 minutes before deciding. I did love that they provide samples of the clinique foundation. Thank you
July 2021 by Zaahra Mehdi
Extremely disappointed and frustrated. I booked an appointment for the salon here over the phone and got everything confirmed but when i came at my time, the lady said that it had been canceled online. i never canceled and this made zero sense since for one, i booked over the phone and secondly, they never called to confirm cancellation. she said that immediately after they got my “so called cancellation” , she booked another client (for a higher paying appointment) at my time and just shook me off by rudely saying “sorry for the inconvenience.” i was left with no accommodation, which was particularly frustrating since i had a wedding to attend in an hour. absolutely ridiculous. i would give zero stars if it was an option.
June 2021 by Cindy T.
Came here for a salon service and got stuck with stylist Tracy and she was the WORST. He work was not good at ALL. She up charged my hair service and claimed it was extra for my hair length (which is not true I worked at another ulta location) overall very bad service immediately regretted coming here after seeing my final result.
June 2021 by Cynthia W.
Sarah did my hair I have never had my hair done at an Ulta before. Neither in FL or CA. She is AMAZING!!! Ulta is blessed to have her. I would give her 's if I could. I love my hair now, and she is now my hairstylist. I also signed up for an Ulta card because of Sarah.
June 2021 by PlantsOnly SLO
Terrible Hair Experience. I went to get a hair cut, which was about $55 including the conditioning treatment. For the styling part if you want them to use a straightener or a curling iron is $40 dolars more? Firs of all my hair was humid and the lady started using the hair straightener, which I can straighten my hair better at home. My regular hair stylist charges me $55 for everything and I resulted to Ulta because she didn’t have space that day. $85 for something I can do better at home was such a disappointment. Never again
April 2021 by Beth Tarifa
You can find anything you want?
April 2021 by Ari J.
The costumer service at this Ulta is a joke. The manager just couldn't care less about answering your questions and it was a horrible experience all around. I would give this place a 0 stars if I could.
April 2021 by rozina k.
Hi I just wanted to let everyone know that please avoid going to the Salon side of the Ulta Beauty Store. The hair stylist name Sarah who claims to be in this Industry for 22 years did a horrible job on my daughter's hair.. my daughter was so excited getting highlights for the very first time.. but this lady ruined my daughter's hair.. she did everything absolutely the opposite of what we discussed before she started working on my daughter's hair. First of all She chopped almost 7 inches off the length, she does not know what does long layers means second highlights turned into orange color instead of blond even after showing her the picture as a reference. According to my daughter the entire time my daughter felt rushed by this lady Sarah and she kept talking to my daughter about being late for her lunch since she is busy doing my daughter's hair. I feel like it if this Lady was having a bad day.. then she should've stayed home.. at least don't mess with someone's hair. It takes months to grow couple of inches but really hard to notice those 2 inches especially when someone has curly hair... like my daughter.
April 2021 by DevinWalker Sacramento
Nice place for women's beauty products
April 2021 by Hailey L.
When I ordered it says free gift with purchase, and when I went to pick up I asked if the gift is in the bag. The girl said i don't know, we might've ran out. Like do u know it ran out or you just assume it ran out because it's not in the bag, maybe you are just too lazy to check and not wanna do your job?
March 2021 by Gunilla Wentworth
Sara is the best hair dresser. I love my perm and cut. Thank you!