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March 2024 by Jason L.
Went in to find some running shoes. Went through 5 different shoes in a very common size and they didn't have them in stock. "Well you can buy them on our website" was the reply. Before, when they had the stock on the floor, I never had an issue. Looks like Dick's is trying to run lean on inventory. No reason to go back into the store, I guess.
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December 2023 by Rose Lunsmann
Went looking for ski apparel, but they only had gloves.
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December 2023 by Su S.
Very poor customer service. They refuse to help. We had questions about mouth guards, shoes and thermals. They would give mono syllable answers and walk away. In the shoe department they pointed us to a wall and said let us know and we can check for sizes. We are going to shop online.
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November 2023 by Karen Taylor
Great selection, but very expensive
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October 2023 by Matthew B.
I have bought multiple big-ticket sports items from Dick's and the overall quality has been good. I had to make some adjustments to my bike to get it to work correctly but its fun to ride now. I like the selection of shoes they have, especially Brooks which I need for my plantar fasciitis. Overall, you can expect above average value and quality for above average prices. The helmet and gloves I've purchased have held up for years now.
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September 2023 by Lisa Obaseki
I had a wonderful experience in purchasing my bike today with Will; the salesperson in the bike section. Will spent hours with me to explain the function of a cruiser vs. electric bike; he supported me while test riding the bike within the store, then after I decided to buy the cruiser he put the bike together for me! Finally, he place my bike on my new bike rack after clocking out from work! Will went above and beyond the call of duty! Kudos to Will and the manager who hired him; you now get five stars because of Will! Thank you, Will for your great customer service! Lisa
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September 2023 by Bettina Vu
Soccer cleats broke after 2 weeks. We were sent on our way to go and contact the manufacturer. Next question:"So, do you want to try on some new shoes now?" Unbelievable.
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September 2023 by David J.
Good place with good selection and responsive staff. You ask questions and get answers or they point you in the right direction.
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August 2023 by Desiree H.
They need to hire nice and friendly workers who will smile and take care of customers that need help. They are completely lacking that.
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August 2023 by James Eissler
Thank you Quincy and Josh, your service today was amazing!
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July 2023 by Mohan KV
Good sports store for all your sporting needs.. Very friendly staff and clean environment.
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July 2023 by Mike A.
Shoes? You want to buy shoes? Good luck with that nightmare! They decided to be upscale and just have 1 shoe of each type out instead of all the boxes on shelves. Do they have your size, your colorway choice? You'll need to hunt down an employee to have them check for you. Oh, that size doesn't quite fit right? Time to go back on the hunt for said employee. Oh, they don't have that size? Have the employee check another colorway. Try finding cleats for 2 kids with this process! Lol! We left empty-handed and won't be back.
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July 2023 by Kristina
Don’t try shopping here for youth football cleats. They don’t ever carry any in stock in store per employees.
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July 2023 by Marion Pearlman
OMG! This is a big store! It has everything you need plus more. Then only place you need to go for all sports and camping I'm just amazed! They have EVERYTHING! Great attitudes and wonderful service!
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June 2023 by Demetri D.
Joseph helped my family and I pick out a cooler for our big camping trip coming up. He showed us a few different ones and gave us tips of how to insulate them better. Customer service was awesome. Definitely recommend to go see him for all your camping needs.
