I cant stress how bad this chase bank is. Three different times I went in to do the same request. All three times it was different things they told me. The third time I was told they cant fulfill my request at all, when they clearly did it the first two times. Go to another chase bank location if you can.
December 2023
embarrassing to be a chase customer in folsom or el dorado hills horrible customer service
October 2020
My husband and I had a great experience at the Folsom branch. Megan, the lady that helped us, was very friendly and knowledgeable. This was probably my most positive experience at a bank. During the time we were there, she was always welcoming and provided us the information we needed. We want to give a big thank you to... read full comment