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March 2024 by Russ Martinez
Hardly any wait and a very informed young man.
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March 2024 by Lacy Smith
Walked in to see how much they charge to fix my phone. Couldn’t charge it! The gentleman said $10. Took him literally a second to remove a piece of plastic! He also wiped and blow out the bottom holes in the phone! Then didn’t even charge me!
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March 2024 by Bill Knox
I love BatteriesPlus in Folsom. They always have what I need and the employees are friendly and helpful.
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December 2023 by grant gluck
Great price and great experience!
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October 2023 by Alan Stainer
Outstanding service, emailed that the battery was ready for collection. Battery was installed by the staff for a small fee. Great job thank you.
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August 2023 by Beata Stone
This place is awesome! Wonderful customer service. Angel helped me and she is an absolute angel! My car battery died upon arrival and she installed the new battery I picked right there and then. There was sadly another issue she discovered when testing and helped me find a trusted local shop. I would highly recommend this place.
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August 2023 by binoy joseph
Very friendly service person George and he helped me a lot in repairing my phone
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August 2023 by Mary Sallee
Batteries Plus was recommended by a phone store customer service rep who couldn't help us with a cell phone repair. From the minute we walked in to this clean, well staffed, efficiently run business it was such a pleasant experience. We were helped almost immediately by Jeff. Jeff was personable, knowledgeable and so very fast. He literally had us fixed and out the door in less than 5 minutes! The phone works like a charm now. It's not often you find customer service representatives that are pleasant and friendly like Jeff, it's just really nice when you do!
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August 2023 by Carl Valdez
I came here for a screen replacement on my phone. I didn't even know this store did phone repairs! It was recommended by my cell phone carrier (had purchased the insurance). This was much quicker and easier than I expected. Convenient location and the technician, Matthew, was very knowledgeable and competent. I would not hesitate to come back to him for any future repairs.
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July 2023 by Carol O.
Personable people behind the counter! My battery need was for an iPhone and my wait was short.
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May 2023 by Joe M.
I located this business on Yelp and saw that they were open on Memorial Day. I spoke with Kushal and let him know that we had an iPhone SE in a bit of urgent need of repair for a broken screen. He informed me that he did have the part in stock and to come by. The price of repair was less than two other locations I contacted for quotes. Kushal also gave me a great discount on a screen protector as well. He mentioned that it would take 45 minutes or less. By the time it took to get some donuts from The Donut Shop, the phone was repaired! It functioned properly and looked great! The protector was installed properly and looks awesome. Many thanks to Kushal for coming in clutch for some out-of-towners on a tight schedule!
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March 2023 by Andrea B.
I had a problem with my cell phone battery. The Manager, Danny, wa quick to help solve my issue. What a good experience! When people say there's no good customer service any more, they're not talking about Batteries Plus. Service is the name of their game!
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February 2023 by steve a.
What a Great Place- Went here to get my Two Car Key Batteries replaced and had Kushai provide excellent services by replacing both of the Key Batteries in no time at all.Jeff also offered to check my Car Battery. What do you know, My Car Battery also needed to be Replaced Immediately. I highly recommend this specific Batteries Plus Bulbs location and my highest regards to Kushai and Jeff.Both of them are True Professionals, Give them a Pay Raise-Steve A.
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January 2023 by Shannon G.
Kushal did a great job finding my vehicle's blank chip key among the other stores, and got it programmed fast. Pleasant guy, great service!
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January 2023 by Lynn Faulk
They filled my on line order quickly and were very efficient and friendly.
