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August 2023 by xtm sales 3
Andrea at Chase Bank in fallbrook is rude needs more training probably shouldn't be part of the management team!And cut her now she cannot type
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July 2023 by William
Solid bank! Very helpful
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September 2022 by Stacy Winn
Diego helped me today and had one of the best demeanors I've experienced in customer service in a long time. He was patient, listened, and actually cared. He was very calm and receptive.
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June 2022 by Kela Andersen
The best Chase in North County. They crew is so friendly and they know their customers! They never complain about getting me change for the business.
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August 2021 by gregory ariel
ATMs constantly has issues and do not dispense cash. No signs posted. Had to walk in twice in one month to get cash because the ATMs weren’t working. What is this 2005??
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July 2021 by David Sawyers
Went in to open account told to do application online than it didn't work and than called to figure what went wrong and told to go back to the bank a complete tail chase I would recommend going to another bank.
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February 2021 by Mike W.
This bank fools me time and time again with the green arrow over the drive thru ATM entrance... I've attempted to get cash three times in the past few months and the drive thru ATM appears to be working / fully functional right up to the point of dispensing the "Quick $40" when it tells you it is unable to complete the transaction and to try again later. Very frustrating!
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December 2020 by Dave Price
Outstanding customer service by Bank Employees!!! Had serious financial issue to deal with regarding an account, and received prompt, efficient and courteous attention. My Brother accompanied me and even he was impressed!!!
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December 2019 by Norma V Thomas
I've always been treated well. Friendly staff. Address you by name. Fast, dependable, consistent service. Have had staff wait for me. Nice people.
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December 2019 by Arnel D.
Banks are banks. Chase has been a leader in the personal and business banking industry for years and by acquisitions. With so many locations and ATMs it makes dollars and sense to be a customer. Who remembers WAMU? Rates are reasonable. Customer service is good depending on how much business you give them. Been a customer for several decades and probably will be til the day I die. Their CEO has excellent business ideas that helps keep their profits and the economy going. Save your money at Chase don't chase it!
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August 2019 by Julie W
Fernando did an incredible job getting me set up with new accounts. I tried three different Chase branches and it’s only thanks to him that it happened, otherwise it might have been another month before all the planets aligned! Super nice and honest, made me feel a lot more comfortable with the transition to Chase.
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August 2019 by Julie Weisz
Fernando did an incredible job getting me set up with new accounts. I tried three different Chase branches and it’s only thanks to him that it happened, otherwise it might have been another month before all the planets aligned! Super nice and honest, made me feel a lot more comfortable with the transition to Chase.
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May 2019 by tom d.
Better than most. Like most big banks they pay zero interest on savings and checking. I've gone to online where I get 2.3%.
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February 2019 by Craig Daltow
I like the people who work there ,From top to bottom. I am a private client card holder, which is helpful, and enjoyed my experience there since opening up my account 6years ago when I Retired. Only had one experience that bothered me. When I went to use the outside ATM. IT WAS OUT OF ORDER. Well that's all, it happened on a Sunday, I let them know Monday. And havnt had a problem again.
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October 2018 by Linda Ducas
In my opinion, ALL banks are a necessary evil. Once they get ahold of your money, they act like it's theirs to do with as they like and charge you a FEE for the privilege. But as for rating them, Chase Bank is not as bad as many others I have had the misfortune of dealing with. None of them feel as if they should offer decent customer service. But Chase is at least better in this capacity as well, than the many others I've dealt with.
