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March 2024 by Paolo Sanchez
Solid dudes
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March 2024 by Tyler Strughter
Thank Andrew you a great help over the phone and perfect customer service…
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March 2024 by Ashley Cafasso
It all depends on the time you go to work out on what you will get. I recently changed from afternoons/evenings to coming at 5am before work. The music is always so loud when you first come in and there is usually no staff member on site anywhere. The trashes are overflowing and the bathrooms have zero toilet paper. But if you come after 7am it’s clean, perfect and you can see staff. Thought the only big change for me is the team before Covid was always actively cleaning. I hardly see anyone cleaning on their shift deep cleaning like they used to.
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March 2024 by Richard
Worst customer service from an area manger ever. I cancelled my membership over Covid in 2020 they restarted it without my permission so I removed them from my checking account. The area manger wants to charge me two months late fees over my stop payment if I want to restart my membership. The store manger offered to waive the late fees and meet me half way which I agreed to but the area manager said no and is demanding proof that I cancelled over Covid 4 years ago or pay the extra. They would rather loose future profits over this minor Covid issue because the area manager has no clue about customer service training whatsoever. Don’t waste your time here!
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March 2024 by Tenisha Johnson
I love this place. But some of the guest are rude. I just don't understand. I love the message chair if you have a black card.
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March 2024 by Dark Creations
Such an amazing gym always trying to get some gains and it was just good to be there and have that amazing atmosphere of people and the link alarm is pretty funny to be honest it made me feel comfortable to be there and know they were watching out and making sure that everyone felt welcome and safe
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March 2024 by Smyles
Great place to come have a workout w friends or solo. Out of the years I've been coming here, never had an issue w staff, always friendly.They're also informative if you're new. Whether it be location of certain machines, or if you need advice on workouts. (You may have to wait for a trainer for the latter. The front staff will let you know when they're usually on site.)Equipment down time is usually pretty short, if ever in need of repair. But, there is an abundance of equipment, so you should always be able to find a way to work your particular groups.It can get pretty busy. So, I suggest keeping an eye on the "crowd meter", and coming at slower times if you can. If you want your pick of machines.The clientèle here are pretty relaxed, and usually have no problem with you "working in" with them, or grabbing a couple plates, if you just ask kindly. Overall a great place, to get healthy, make friends, or just stop by for a quick lift and be on your way!
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March 2024 by Elizabeth Hernandez
it's always clean
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March 2024 by Adre Rivera
What I liked about this location is the music playlist is really good it didn't sound like the usual station. And I also like the layout for the weights section because it wasn't directly in front or behind the cardio machines. They each had their own sections and I liked that.
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January 2024 by Ely
As a previous person has said Loren Green manager of this location is just plain disrespectful and unprofessional. It just makes sense how overall the staff is poorly trained. The sheep that leads. Loren has been nothing but a liar. My sibling was banned based on affliction and judgement. Isn’t their slogan judgement free zone? I guess the judges are the staff a bunch of unprofessional members. Loren states she would follow up on a video camera request on Monday 1/29/2024. After not hearing from her my bother proceeded to ask in person just to get welcomed with lies. Loren stated she would call Tuesday when in fact I was there when she said Monday because of an all staff meeting and business she has to take care off. I being understanding gave her grace and was patient. Not only that her assistant manager is no help at all. Miles needs to be trained on being off clock and banning someone with no management approval. At this point I’ll rather cancel my membership and take my business to another establishment than be surrounded with such unprofessional judgmental and disrespectful individuals. And to end this review last time I checked it does not take 2 staff members to change any of the cleaning products and majority of the time I attend this gym there’s paper towels missing etc. what a joke of a management. Loren Green you are no one to judge a persons affliction just for giving someone a ride and the disrespect you gave to us by lying and mimicking is plain disgusting. Mind you the assistant manger and the manager gave us a irrelevant excuse that there were complaints of my sibling walking around wondering last time I checked everyone walks around and who are you to judge someone’s time at the gym!? Safe yourself the money and time from these low self people.
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January 2024 by Jose Ávila
Good planet fitness very good price ?$
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January 2024 by daljit singh
Great gym for low intensity excercises
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December 2023 by Breana McDowell
So they always tell you that everything is unlimited but it's not it's not unlimited there's a difference between a franchise and the Corporate and they don't tell you that you can only visit other gyms 10/month and then each additional visit is a $5 fee…. so after considered and figuring out a solution, talking to a couple of patient employees and coming to a resolution-I'm looking at the bigger picture and the bigger picture is that regardless of that little BIG deal-I really do actually like both gyms. I like the concept, I love the cleanliness I love the music I love the atmosphere I like the vibe the equipment is clean, the gyms are all over the place. So I have to really reconsider. I apologize for the previous review and truly change my view, but as a whole I like planet fitness (I do not like that little fine print) but I have to understand and it's well worth it for me to figure out what I came for. Thank you.
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December 2023 by Vinson Johnson
Worse gym experience I have ever dealt with. The Gym isn't clean, the staff (God bless them) a little slow but it stems from management. The front desk who greet and answer the phones have false information. The training is lacking. They don't know the right information for billing and contracts. There's no accountability when it comes to information. They will find any and all reasons to charge you for extra months.I suggest going to Crunch, 24 hour fitness, or anytime fitness. Planet fitness is low budget but like Spirit Airlines they are low quality
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December 2023 by wendell celestine
Claim space is very nice.
