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“I went into Redwood Credit Union to get a loan for vocational education. David who is a manager at Redwood Credit Union helped me to get a debit consolidation loan to pay off my debt and to pay for my vocational education. He also helped me setup my checking account and savings account at Redwood Credit Union. He was very helpful, understanding and caring. He went above and beyond the call of duty. He spent time with me and my friend for more than hour. David never rushed helping me through the loan process and setting up my accounts. David should be recognized for the work he does at Redwood Credit Union in Novato, CA on Redwood Blvd and Grant Ave. Julie”
“I love this bank! Very easy to work with. Very genuine nice people work here. I very recently got a Home loan thru Bank of the West. My loan broker is Brad Coons. I can't say enough nice things about his work . He guided me thru this very stressful detailed process with success. And I believe I got a very good interest rate. !!I'm so happy and grateful for Brad.”
“I'm not one to post reviews (in fact, I never have before), but hands down, Yalawnda Taylor and her crew deserve it! I brought my elderly mom in to open an account and was immediately met with exceptional care and consideration. Not only did Yalawnda go above and beyond to get my mom a better interest rate, but she adjusted her schedule to accommodate my mom's needs to ensure it was a smooth and easy process for her. Yalawnda and her team epitomize community banking and I am so very grateful for it!”
“Colleen was very knowledgeable about a complex trust account I needed set up. Her calm confidence made me feel secure that we were going to have everything done correctly and we did. Account is now helping immensely.”
“MFCU is right in your backyard Marin! We have lots of choices for banking/lending- but in a world full of automation and impersonal experiences working with these guys is a much needed breath of fresh air. The team at MFCU assisted me with a personal consolidation loan, and the experience was truly the best I have had with any bank. Personalized attention, super easy process, and a good rate to boot! These guys get 5+ stars- exceptional all around.”
“WELL I DEALT W THE ABSOLUTE WORST BANK OF ALL(WELLS FARGO) NOBODY LIKES THAT BANK THEN SECOND WORST(BANK OF AMERICA)BUT I WONT GO ON.REDWOOD CREDIT UNION IS ONE OF THOSE PLACES WHERE THEY REALLY DO THEIR BEST TO HELP YOU WO ANY MARIN ATTITUDE N BELIEVE ME THATS A VERY REAL ISSUE HERE.THEY ARE PROMP N QUICK TO HELP...THEY DONT LINGER N EVERYBODY KNOWS WHAT TO DO N THEY ARE VERY PATIENT..IM NOT VERY SAVVY W BANK ISSUES N HAVE SCREWED UP WHO KNOWS HOW MANY TIMES N HAD LATE FEES UP TO 800 BUCKS N DIDNT KNOW IT...I REALLY DIDNT..THEY BELIEVED ME N I WAS SO GRDTEFUL I COULD HAVE CRIED..WHEN THAT HAPPENED IN WELLS FARGO THEY TREATED ME LIKE A CRIMINAL N A LIAR N WOULNT EVEN LISTENED TO ME N WERE THE RUDEST MEANEST PEOPLE I EVER SAW N TOOK PLEASURE N PUTTING ME DOWN...I EXPOSED THEM FOR BEING INCOMPETENT N HAD TO AGREED W ME BUT I LET THEM HAVE IT N THEN LEFT THE BANK BUT NOT BEFORE IN FRONT OF AN AUDIENCE DID I TOLD THEM WHAT I THOUGH OF THEIR BANK N NO WONDER THE GOVERMENT WANTED MILLIONS FROM THEM...ANYWAYS THE HORROR STORIES I COULD TELL..REDWOOD IS SO UNLIKE A BANK LIKE THAT I SWEAR I GO FOR FREE N GO ON A PUBLICITY CANPAIGN N TELL EVERYONE THEY ARE THE BEST OF THE BEST N NEVER HAVE THEY DISSAPOINTED ME...N I TELL EVERYONE TO GO OPEN AN ACCOUNT W THEM N IF THEY THINK IM LYING LET ME KNOW...EVERYONE THANKS ME FOR MY ADVISE TO THEM TO OPEN AN ACCOUNT THERE N THEY LET OTHERS KNOW...THERE IS NO BETTER BUSINESS IN MARIN.”
“I've always loved the customer service Il've received at RCU, but this time around they out did themselves. They made my loan process painless and seamless. Can't recommend Erika L enough.”
“I love working with this branch "bankers", professional and fast. They goes above and beyond the expectations.Thanks for hiring such an exceptional employees...”
“Really outstanding customer service. We helped a close family member open an account here after moving to California from out of state. From the initial call to make an appointment to setting up an account, everyone we interacted with was helpful and friendly.You get a real sense of a local community focused bank here, one where the people working here actually care. That was our experience anyway with Jason. He took a lot of time with us to go over everything and even went out of his way to help us get something we needed notarize. That's excellent service.I would absolutely recommend this bank to anyone that's tired of big bank BS.”
“We needed to cash a cashier's check drawn on another branch of Bank of the West and Stan and Ly were so helpful and gracious. My husband went inside to cash the check while I walked our rescue Husky. She is a vocal girl. Immediately, Ly was out with treats and invited us inside. I was amazed. Stan took care of cashing the check and was so personable and professional. He and our son went to high school together. It was like a mini-reunion. Another woman came in and I offered to take my dog outside, but Ly made the woman very comfortable in a cubicle away from us. I spent my entire career in banking and never witnessed such genuine care for people by branch personnel. They are fantastic.”
“My favorite bank ever. You feel like a valued customer every time you call them or step in the bank. Very personable, kind and professional staff. I love First Republic!”
Open 24 hours
1200 Fifth Ave, San Rafael
Banks
“Really outstanding customer service. We helped a close family member open an account here after moving to California from out of state. From the initial call to make an appointment to setting up an account, everyone we interacted with was helpful and friendly.You get a real sense of a local community focused bank here, one where the people working here actually care. That was our experience anyway with Jason. He took a lot of time with us to go over everything and even went out of his way to help us get something we needed notarize. That's excellent service.I would absolutely recommend this bank to anyone that's tired of big bank BS.”
“I love going to this bank ! It's right next to my job Nekter ! So it is so convenient! Every time I go into this location I'm greeted with a warm welcome. The staff is so eager to help you with all your banking needs .”
“I've had a amazing experience banking with Patelco!Their customer service has consistently exceeded my expectations. Friendly, knowledgeable staff make banking a breeze. I've received prompt support whenever needed thank you to the Novato team (Leda) for providing top notch service! I highly recommend Patelco for anyone seeking a reliable and customer focused banking experience.”
“The folks @ Bank of Marin, Northgate have been tremendously helpful and supportive around my recent banking needs. Their personal commitment, value and presence they bring to their customer relationships and the support they provide has been, and continues to be invaluable to me. I cannot recommend this branch highly enough.”
“I've been with Wells Fargo since I left for China in 2012. They had an agreement with ABC Bank in China that allowed me to send funds back and forth which turned out to be a life saver more than once.Also they came to the rescue several times when I had trouble getting a refund from venders who were being difficult, not every time but generally more than not. Getting money out of an ATM machine has made my life on the road possible in China, Malaysia, and now in Mexico. I had a personal relationship with my reginal manager, an Orthodox Muslim, who went way out of his way for me until his boss put a stop to it. On balance, I feel fortunate to have Wells Fargo at my back. They're not perfect but at least they don't steal money out of your account like they did in China and in Malaysia they won't even let foreigners open an account.”
“I have held a personal and business account at Bank of Marin for over ten years. Their customer service and response to issues (accidental overdraft etc) has always been amazing. They are the small town bank of your dreams. Highly recommend.”
9AM - 2PM
Ctr, 437, Corte Madera
Banks
“Of all the chase banks in Marin County, I always enjoy coming to this location. Immediately, when you walk in, you are acknowledged and greeted by one of the staff. Recently, I had to see one of the advisor and Gagan was very helpful and pleased to speak to.”
Open 24 hours
3 Tunstead Ave, San Anselmo
Banks
“Edgar De Luna provided outstanding service. Efficient, knowledgeable and personal. He's the "go to" guy there for sure. Great work, Edgar! Know that it's appreciated.”
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“very nice, professional staff. seems to be a safe place to stash my money !!!! & they have great parking, right next to m&gs burgers, can't go wrong their, money & burgers in the same parking lot !!!!”