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January 2024 by Jessica Piceno
Great customer service and extremely professional.
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December 2023 by mike abd
Got my service today at this T-Mobile store and Ariana was so helpful. Thank you so much for the customer service.
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November 2023 by Kathleen O'Hara
I added two lines and left with an icky feeling that I had been ripped off. The sales associate wrote everything out in a piece of paper and never showed me the screen he was looking at. Turns out I did get ripped off and they had to give me a $300 credit to make up for their mistake. I had to go online and change all my stuff back the way it was before because my bill tripled.
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October 2023 by B Raya
The T-Mobile reps were accommodating and knowledgeable. It took my family 6 days to complete the transfer from another carrier. We had to pay off our devices first. That carrier took us 2 days to have the phones unlocked. It took about a little more than an hour to set up all 5 lines with T-Mobile. Rates were much affordable than the previous one. I do recommend this store!
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October 2023 by Tom Cuccurullo
I needed a new phone, the staff was very educated and friendly. Thank you for your kind and prompt service. I highly recommend this T Mobile store.
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September 2023 by Jordan Hass
Julian Thank you for your help,,, Fixed my iPad Screen got us Rolling on ? ? really appreciate
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September 2023 by Kyla V.
Exceptional customer service! We were privileged to have LUIS REYES assist us. We were confident as he was quite knowledgeable and took the time to explain everything we needed to know about T-Mobile. Totally impressed with his professionalism. .A credit to this organization. We now have an excellent cell phone company!
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July 2023 by Nicholas G.
We added a couple lines to our plans and bought a couple watches. We called ahead and we were set up with an employee before arriving. Once we arrived, we were greeted and paired with our assistant. We thought we knew what we wanted, but once we entered the store, we started to notice there were some options out in the world as far as watches go; Samsung, Apple, and a few others. Cesar was very knowledgeable and answered all our questions. We ended up sticking with the items we originally came in to buy, but it was nice to have all our questions answered on the differences and similarities of each band. The items we wanted were not at the store... they had them at another location and asked if we wanted to wait. It was only going to take an hour, so we went next door and got some lunch. In less than an hour, the items had arrived. Setup and purchase were a breeze.
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June 2023 by Briana S.
Went in after getting charged way too much from boost mobile. I knew what o wanted and was in a hurry. Tmobile rep Felipe F. was super knowledgeable and helpful getting my account with my current phone switched over in no time. He was great!
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May 2023 by Sara M.
Garret was super helpful today at this AT&T store. My phone screen started going out so I was stressed out coming into the store. He was very friendly, professional, and helpful. It made my stress level come down. Thank you Garret!
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May 2023 by Yuri U.
Horrible service from Luis, I walked into the store with the intention of getting an upgrade and was literally greeted with "we close in 30 minutes", I was automatically and shock at the lack of customer service. I have never received this type of customer service from T-Mobile to the point where it made me feel unwelcome, in fact, the very same day I went over to AT&T and switched my service at
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February 2023 by brenda salas
The customer service at this store is amazing. They help me choose a plan that fit all my needs. Thank you Luis and Cesar for helping me out today you guys were amazing!
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February 2023 by Noah
The agent I was dealing with was very upset with me before even saying a word. They held a glare the entire time they talked to me and kept demeaning me throughout our brief conversation. Horrible experience.
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January 2023 by Gregory Glenn
I have not been to this location, but their online team was able to assist me with a change in service plans. I greatly appreciated their tenacity and persistence in helping me, even though I was busy throughout the day. Amazing work, T-Mobile Customer Support!!
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January 2023 by Crystal Pittman
Amazing customer service. Thanks to Ceasar and Rosi! They helped me find what I needed. Ceasar looked up different stores on Christmas Eve, helping me find the color iphone and iPad I needed. Rosi was waiting for me and made it all happen. Thank you so much TMobile. These reps need to be recognized!
