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October 2024 by Fightfor Allstreets
The first sign was when Schools credit union decided to leave the industry, I should have moved to another bank as well. Here are some issues,
* First year was he'll bring to pay bills online.
* Long waiting times just because their texting on their phone.
* Dress code is well GOODFKINGBYE
* THIS APP SUCKS. THEY EXPECT US TO KEEP THEM IN BUISSNES WHILE THEY USE OUR MONEY TO UPGRADE THEIR APP. ? THAT'S FUNNY.
* Everything says pending in their app.
* Try calling their online help it's even worse.
* 10k deposit check limit..I mean it's a deposit. If it was withdrawal ok I understand.
* Their just looking for way to earn easy fee money. NO ONE REALLY CARES ABOIT CUSTOMERS NO MORE.
At least if I get charged a fee somewhere else their treat, speak, dress, and take a 30k deposit anytime. I've been here for way to long since 2001, but SCHOOLS CREDIT UNION WAA THE BEST.. Even their logo was cool.. now not so much.
WORST OF ALL IS THIS STUPID CRAPPY APP. SFCU PLEASE USE SOME OF YOUR CEO GOLF MONEY TO UPGRADE THIS APP. THANKS AND GOODBYE.
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February 2024 by Chuck Deeze
Have been coming to this location for years, always very nice and pleasant.
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January 2024 by Zoua Yang
Nothing against the staff members there. Everyone is nice, however if you’re looking for a new credit union I don’t recommend this bank. I loved the old bank (Schools Credit Union), but since Schools became Schools First Federal Credit Union, the bank has been nothing but trouble for me. They tried to overdraft me many times. Their system won’t take out payments I’ve made (on time), instead they wait and let my payments get pinned as -pending. I’ve seen several times where payments were taken out way too early than they are scheduled. They watch your account and will try everything to overdraft you. I’ve been a member of Schools Credit Union since 2004 and I’ve never had this much issue until they became Schools First Federal Union. I’m thinking that it’s time to leave.
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September 2023 by David Larrison
PLZ DON'T OPEN ACCOUNT OR DEAL WITH THIS CREDIT UNION.
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August 2023 by Curtis Wade
S hools is a great financial institution with ver6 helpful staff
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June 2023 by Al E.
I LOVE this credit union as a whole. I've never been to this location. I've been a member of Golden One, Arrowhead, and California Coast. SchoolsFirst has been the best one. I've been a member since 2008, joining in SoCal. They do not charge overdraft fees, they have amazing customer service online, on the phone, and in person. I have received signature loans, car loans, and am going to get auto and home insurance next. They have a high interest Summer Saver savings account for teachers, and I love the lack of fees. Both my children have accounts with them and have gotten their car loans through them as well. I cannot say enough good things about this credit union. It's the best one in SoCal, and with ATMs at SaveMarts and branches in Sacramento, I don't need to go anywhere else.
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December 2022 by Rahimi Kabuli
Very long wait to call for customer service .
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December 2022 by TheSchlick1
Absolutely exceptional customer service. I have bought, sold, and opened accounts and have never been more satisfied! Satisfied customer!
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October 2022 by Sandi Ferguson
ATM always down
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October 2022 by Yuridia Tellez
It is the best bank I have ever had and the very friendly employees give you excellent service.
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September 2022 by Cynthia ochoa
Linda was super helpful and friendly and was able to help me with everything I needed
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August 2022 by Yenots Nostrebor
Absolutely by farThe greatest banking institution on planet Earth
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August 2022 by J B.
Hate the switch over recently found out that although my husband & I jointly opened this account 25 years ago I am not considered a member? We applied for a car loan jointly with my name listed first it got denied said I was not a member? Resubmitted with my Husband name first approved he is the member. It's 2022 respect both of us
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August 2022 by Erica O.
This location has to be the worst customer service and all. The atm thats outside is broken with no sigh on it. I tried to withdraw money and nothing came out but on my online banking it showed that it did. Went in to tell the teller and she could care less. No star rating
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July 2022 by Abraham Godinez
Great place answered all my questions and concerns. Very professional. Gets little busy around noon time so would recommend get there morning time . But overall I’m satisfied got my first car loan , and 2 personal loans when Covid hit awesome team.
