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“Safe Credit Union has been my bank since high school. I’ve never had any complaints and any concerns or fraudulent charges have been handled quickly and appropriately each time. This branch is my favorite and every person here provides excellent customer service. Thank you for taking care of your members!”
“I would like to thank Blake Erickson for making the process of getting a home loan as smooth and easy as possible. He was thorough and knowledgeable throughout the whole process.”
“Came in today and spoke with Ai NaiduMortgage technology concerns. He was able to assist me with their representative.I so appreciate his caring, listening, professionalism. He is indeed an asset to Safe credit Union.Thank you Mr Naidu”
“This review is overdue. I went into the bank to open an account and it was truly the best banking experience I ever had. I was shocked by the Black MEN that had come in while I was waiting... They exuded pleased with their bank... It was clear they had banked at this branch for years ( reference to a lil girl getting so big in one situation reflected that also) Something I hadn't seen in years. The wonderful person that helped me, knew them by name and it was very impressive to me. Hugs were even given ... Made me want one too... Christy Andrei Moore was the banker that assisted me❣️After actually becoming a member... My personal view of the cons at this institution is the lack of customers support on weekends ? When something happens with your account over the weekend there are no recourses for you to take (except to report your card lost or stolen). I ended up in a stuck situation because once my account was triggered I wasn't able to do anything about it or use my card as desired until the Monday after.Other than that.... 50+ account is just as amazing as the customer service I received ❣️”
“We come here mostly to get foreign currency for when we travel the world. They offer the service when you have a card or an account with them. It is really convenient and quick . You get your new cash in two business days. The rate is changed everyday just like the rate exchange. The cash you get is always fresh and new so it's pretty nice. The staff here are super friendly and it is an enjoyable time.”
“I've been a meme er since 1999 with every loan available at this Elk Grove location. Some tellers come in for training but the long time regulars like micheal,shaundra,candence. have been amazing and kind every time. Keep up the good work and great customer service. I'm a forever member!”
9AM - 5PM
8255 Laguna Blvd #180, Elk Grove
Banks
“I LOVE this credit union as a whole. I've never been to this location. I've been a member of Golden One, Arrowhead, and California Coast. SchoolsFirst has been the best one. I've been a member since 2008, joining in SoCal. They do not charge overdraft fees, they have amazing customer service online, on the phone, and in person. I have received signature loans, car loans, and am going to get auto and home insurance next. They have a high interest Summer Saver savings account for teachers, and I love the lack of fees. Both my children have accounts with them and have gotten their car loans through them as well. I cannot say enough good things about this credit union. It's the best one in SoCal, and with ATMs at SaveMarts and branches in Sacramento, I don't need to go anywhere else.”
9:00 AM - 5:00 PM
9230 Elk Grove Florin Rd, Elk Grove
Banks
“This is by far the best bank branch i have ever stepped in, nothing but great customer service that you feel like it's family rather than just coming to the bank. Rob, Mandy, Perdeep, James and I can go on, are nothing but angels that will ensure that you are taken care of and whatever service you need they will try their best to help you and/or give you information on how to make sure your needs are taken care of. I travel across town just to come to this exact location and mind you I pass by 3 US Bank branches, might be wasting gas but the customer service they have is worth it. Your whole day will brighten up here!”
Open 24 hours
8451 Elk Grove Florin Rd, Elk Grove
Banks
“It's really great! If you get two atms, or just put one atm instead of behind a locked door put it behind an open door. Seriously it would've saved me 100 minutes.”
“Customer service is friendly and efficient. Not as handicap friendly with multiple issues. If you asre in need of handicap services use the drive-thru. Parking is incorrectly laid out and at times dangerous. No marked walkway from parking into bank. ATM parking isn't marked nor are the handicap signs.”
9AM - 5PM
8872 Bond Rd, Elk Grove
Banks
“Me and my mom went here after a disrespectful service from the Laguna location for the same service. We were treated nicely here and had no issues compared to the other location. We were assisted by Nyeisha the Teller and she was amazing. She was very kind and respectful. We should have gone here instead along time ago.”
Open 24 hours
8725 Elk Grove Blvd, Elk Grove
Banks
“Thanks to the friendly, patient and helpful staff. It's always a pleasure to take care of business with then. Sometimes there are things that require being n person. It can be a bit of a hassle but the tellers bridge that hassle and make it to nearly a fun time! lol”
“Convenient location, nice employees, but it seems the employees keep rotating, even the managers.
But if you need something, they know how to take care of you. Have a problem, they may not be able to personally fix it, but they will help you with the custom service phone person and help you fix it, and sometimes having an employee on the phone with customer service gets you better/quicker service.
Actually, when I've had problems like possible disputing charges or getting a new card because I think someone might have hacked an account that had my card number on it, they have immediately jumped to help me, put the money back while disputing charges and gotten me a new card before the end of a week.
Actually Chase is the first bank organization I feel my money is secure in. I've had BofA, Wells Fargo, and a couple Credit Unions, but Chase is the first bank that I don't feel has tried to screw me over ever and is always willing to help without trying to charge me a fee.”
10AM - 5PM
9600 Bruceville Rd Suite 102, Elk Grove
Banks
“Christine and Keegan were amazing. We were frustrated that the other Golden 1 on Elk Grove would not help us because they said it takes more than 30 minutes. Christine fit us in and Keegan helped us figure everything out. We were going to close our account and move banks but Christine and Keegan went above and beyond. We will continue to bank here as long as they have employees like Christine and Keegan.”
9AM - 5PM
8872 Bond Rd, Elk Grove
Banks
“Me and my mom went here after a disrespectful service from the Laguna location for the same service. We were treated nicely here and had no issues compared to the other location. We were assisted by Nyeisha the Teller and she was amazing. She was very kind and respectful. We should have gone here instead along time ago.”
9:30 AM - 4:00 PM
8872 Bond Rd, Elk Grove
Banks
“Me and my mom went here after a disrespectful service from the Laguna location for the same service. We were treated nicely here and had no issues compared to the other location. We were assisted by Nyeisha the Teller and she was amazing. She was very kind and respectful. We should have gone here instead along time ago.”
“I was tired of standing in line, so moved my business account to Umpqua.
It is close to my home, and the staff is friendly and knowledgeable. So far, they have all the services I need.”
“Great staff, friendly and curtious. Mr. Nate Thomas cares about his customers and doesn't just look at them like numbers. Very classy. Give this branch and try.”
10AM - 5PM
8469 Elk Grove Blvd #2, Elk Grove
Banks
“Always good service when I come here, they are always nice. Lately there has been very very long lines inside and sometimes only one person working because the other person went on break so that is reason I am giving 4 stars”
10AM - 5PM
8225 Laguna Blvd, Elk Grove
Banks
“I recently visited the Citi Bank branch in Elk Grove, and I must say, my experience was nothing short of excellent. One of the standout aspects of this branch is its incredible convenience. Located right in the heart of Elk Grove, it's easily accessible whether I'm running errands or heading to work.
The efficiency at this branch is commendable. I've been to several banks where the wait times can be frustrating, but here, I was pleasantly surprised. The queue moved swiftly, and the staff ensured that every customer was attended to promptly. This efficiency is a significant time-saver, especially for someone with a busy schedule like mine.
What truly sets this branch apart, however, is the exceptional management. The manager on duty was not only professional and knowledgeable but also genuinely caring. Shehwent out of her way to ensure that my banking needs were met and that I left the branch satisfied. It's this kind of personalized service that makes me choose Citi Bank over others.
In conclusion, the Elk Grove Citi Bank branch excels in providing a convenient banking experience, shorter wait times, and outstanding management. It's clear that the staff here are dedicated to offering the best service possible due to their amazing leadership, making it my go-to bank for all my financial needs.”
10AM - 5PM
9257 Laguna Springs Dr #160, Elk Grove
Banks
“Great auto loan rates (refinance & new purchase) with a personal friendly experience. Check out CACCU. Much better experience than the "Big Banks" with their entirely automated experience. It's so nice to speak to a live person & be a part of a truly local credit union. They've been a part of our NorCal neighborhood for 84 years.”
“Shreya Sharma is great ! She help us when we came in with no appointment. She update our accounts adding a new phone number and adding beneficiary information to our accounts.. We had appointment at our B of A in Elk Grove, they did NOT do anything to help us at all . They said go on line and do it yourself ????? No customer service at all at our B of A.. Shreya knows what customer service is…. She’s just gave GREAT service and has a great personality… we both appreciated her service.”
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“I usually do everything online but whenever I need something I go and see Tony. He is super helpful, friendly and knowledgeable. I appreciate all of his hard work!”