-
February 2021 by david L.
They don't take dhl
-
January 2021 by 老周講故事老周（山东大汉）
Do n’t waste your time in this place. Not enough equipment to scan your package. Poor service
-
May 2020 by Steven ZL
Return packages are not accepted unless your package fully wraped and taped label properly,Because they won't touch your package at all,And No receipts provided for the returning packages，Most importantly, They gives you a dismissive attitude,perhaps they may not making any profit on returning packages, so they don't want you to return the package at their store
-
April 2020 by 八戒洛杉矶
Do n’t waste your time in this place. Not enough equipment to scan your package. Poor service
-
October 2019 by Juan Nuno
Don't come to this place, bad service and don't have the adequate equipment to to scan your packages and make you waste your time sending you to the hub store
-
November 2018 by Mark Ramsey
Not good experience.
-
October 2018 by Cindy Galvan
I would give them 0 stars if I could. Go to the UPS Store on Valley instead.
-
October 2018 by Adriana Tolentino
Siempre salgo feliz. Porq son muy eficientes en todo lo q nesecito. Gracias por si atencion
-
August 2018 by Wendy G.
UPDATE: I just noticed the owner of this store replied to my review. I KNOW this man was STEALING money BECAUSE I used the UPS Calculator online. His estimate was $35 MORE than what the calculator said, which is why I immediately knew he was lying. Customers please use this calculator and input the information yourselves: S & H Company UPS Authorized Shipping Outlet is STEALING customers' money. My dad and I went to ship a box since they are a UPS authorized outlet and he charged us $35 more dollars than the actual UPS Store. Then he proceeded with his lie as to why it was more. If you ever want to ship a box package DON'T GO HERE. Go to the UPS Store instead. This guy is a CROOK!
-
March 2018 by David Corrigan
Great store, wish they had longer hours
-
October 2017 by Renee Luong
Good service and friendly.
-
January 2017 by Arnold W
Warning for UPS drop off!!! This place does not give you receipt or documentation of any sort after you drop your package. They just told me the ups guy will come later and scan it. You are at risk of losing your package because they can literally can take your stuff and say you never drop anything off. I wouldn't leave anything that's valuable with them.
-
January 2017 by Michael Georgia
No nonsense, to the point service that just gets done.
-
December 2016 by Ac W
Warning for UPS drop off!!! This place does not give you receipt or documentation of any sort after you drop your package. They just told me the ups guy will come later and scan it. You are at risk of losing your package because they can literally can take your stuff and say you never drop anything off. I wouldn't leave anything that's valuable with them.
-
June 2016 by Johnny Ringo
A no non-sense place to drop off UPS packages. I've been using them since they were still located on Tyler and it's a decent spot to just drop off and go if you have a lot of pre-paid labeled packages ready to ship. Unlike the old Tyler location, the new store has the drop off area under surveillance from the workers in the back. That was one of the bigger complaints of the previous spot and is no longer an issue. Keep in mind this place is good as a drop off point, but a bit more fussy as a actual shipping center. If you're a business they're probably friendlier but I never really asked to be sure. If you need personalized service, you might want to go further down to Rosemead and visit the actual UPS store there - even if that one has its own share of problems. This place also appears to have a double pick up time (once before 12:00PM and another at closing around 5:00PM) but it's not confirmed. In other words - earlier the better if you need your package out soon.
