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March 2024 by John Felix
Great place, good vibe
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January 2024 by Michael Hutch
I don't blame the staff for all this but the regulars at this gym treat the place very poorly... For most people they pay $10 a month ... If you'd like to pay much more it still wouldn't be enough to pay people to clean up after you ... Your $10 a month even $25 a month like I pay for a black card still does not cover being filthy and disgusting and thinking someone should have to clean up after you .... The least you can do is not make a mess or pickup after yourself ... The employees are there to give a quick wipe , sweep and mop not pickup a bunch of garbage and toilet paper and wrappers and used qtips etc .... My only complaint directed to the gym is the only thing I do at planet fitness is shower , I exercise elsewhere.... Last night was cold windy and raining and I got naked and took an ice cold windy shower... Something is wrong with the water heater .. it was 3 am and hardly a soul at the gym so I should have had unlimited hot water so the hot water heater isn't working properly
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December 2023 by Daysi Saldivar
I go to workout so all the extra other gyms offer that they don't at Planet Fitness, I don't care for. I really like it here. It's clean, open 24 hours, staff are always welcoming.
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October 2023 by alina omarova
Massage appointment is Definitely have to be changed, it's very uncomfortable to come every 5 minutes to update your schedule. Moreover some of the staff could put for 10 minutes or even more but, the rest of staff refusing to confirm more than 5 minutes. I think staff should be more polite and nice with customers. I am totally confused about massage time limits and vey very disappointed. In the bathroom sometimes messy: Hairs..Also please fix in the shower all equipments, i couldn't get the shower normally.
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October 2023 by Gina
Clean rest rooms, and staff is always cleaning and willing to answer any questions you may have.
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September 2023 by Rosy
The fitness is good, but they don't have enough equipment for everyone.
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August 2023 by Steven P.
7/23/23 update: This gym got new equip which is nice, but they got rid of the Cybex machines which I used for cardio. I don’t get why they didn’t at least keep a few.Aside from the the new equip the men’s locker room is in shambles. Only one shower works. The rest have no water pressure which had been a problem here for years now. Another shower hand no handle or shower head.This is the second worst location to have been to next to DTLA. I talked to the front desk about the showers and they said there is nothing they can do about it and o should voice my concerns here. So here I am.First review: Another PF location where people seem to hoard the free weights. Just seen several guys all with 2 to 4 different sets, with no intent of sharing because it seems their workout is more important than everyone else’s.It’s very clear that PF needs signage that’s says “Please do not take more than one set of free weights at a time.”This also has to be one one the worst location in regard to size vs the population that uses it.The pix I posted includes the free weights I was looking for. They were sitting by the smiths. Unused. Staff should be making rounds for these things regularly.
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July 2023 by Railfan BNSF
It is the most friendly place I have ever been to. Friendly is not only reflected in smiling faces, but also provides high-quality parking, bathing, and fitness facilities. You have done a good job in providing convenience and high quality, and customers will experience it , and remember all you do, thanks.
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July 2023 by Mike M.
I just canceled my membership after 5 years because ever since they allowed high school kids free admission, this place is always packed, and there is equipment all over the place. I came in today and literally every piece of equipment was taken, I never feel like I get a full workout here. I'd rather pay more if it means I can actually workout.
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July 2023 by Leonel G.
I have been going to this location for the past 3 weeks, location is nice and clean and very convenient for me because I can work out and go to work right after. The only thing I would complain is that in the men shower only 2 of the 4 showers work properly... 2 of the shower don't have any water pressure. On one the handle keeps falling off shower faucet. I brought it to the attention of the gym staff but nothing was done. I can hear sometimes while I am in the restroom, the shower handle falling while someone is using shower. Other than that location is very descent.
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July 2023 by Sydney S.
Update: Nothing was ever done about this. I called and talked to countless customers service representatives at corporate. This place lets the employees/management treat their customers as less than human. One of the most demoralizing and degrading experiences of my life.
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July 2023 by Cipriano M.
Showers never have hot water. The tiles and shower curtains have mold on them. The handicap shower isn't fit for someone with disabilities.
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June 2023 by Helia G.
Had a very frustrating day. Scheduled a new member orientation appointment im alhambra PF. Fought traffic on the 10 fwy to get there 10mim before my appointment only to be told the trainer called off "sick ". Couldn't they have made a courtesy call to let me know appointment will be canceled? I didn't want that time to be wasted . Frustrated with the lack of communication I called El Monte PF to see if maybe they could accommodate me. The staf was very polite and professional. I was scheduled an appointment and told to come on in and I would be helped. I met with trainer Jairo who was very professional and knowledgeable. He answered my questions, made a work out plan for me and even offered me a work out session. That's what I call professional and great customer service. Thank you El Monte PF. Thank you Jairo.
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June 2023 by Alex Galindo
Enjoyed massage chair before working out until the they changed policy.Make an appointment to use massage chair on computer every five minutes only to use chair five minutes and make another appointment. Ten minute use was reasonable but five minutes while the room is completely empty and no one waiting for use is not right.Angry with this policy.
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May 2023 by Boh C.
The black dude( I don't know if he still works there) that worked night shifts was extremely rude. Tried to talked to the management but never got response
