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January 2024 by Kae
Great customer service
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January 2024 by Francisco Mendes
Maria was very kind and I really liked my experience of buying a phone from her. I like the girls who work here and I will definitely return to this store
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December 2023 by Cecy Vale
Bad experience, the lady who works there attacked me, almost hit me, I threw the ticket machine and told me that I saw him, I only got to pay and I wanted to add a line but I didn't even want to ask since I entered, she mistreated me and I shouldn't have to work. there too aggressive
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December 2023 by Carly Baldez
Bad experience with these women who work in this metro pcs store they are very rude and aggressive I wish they would remove them
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September 2023 by Susan Vizcarra
Very good customer service. I really enjoy coming to this store. Maria was very helpful
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August 2023 by Fanny Cervantes
Worse customer Service , girl name Maria snatched the phone or my hand I ended up with scratches and had to call the police . She threatened me to “ F me up “ and took pictures and videos of me without my consent .
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June 2023 by Eileen Torres
Rachel had very good work ethic customer service was great 10 out of 10 recommend this location.
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May 2023 by Julie Marquez
I went in to get a agrade,since I needed a new phone ,I found one and the girl said it would be no more than 90 $ total,I agreed so she got the phone to set it up,another customer came in the store and said I'm going to let my coworker help finish the set up ,since another customer had walked in,I said ok ,about about 20 minutes later ,the guy that was helping me said ok your phone is ready ,he said a screen protector and case for me to pick out what I wanted,I asked if was free and he said yes,so I picked the case color I wanted and then as another 15 minutes went by he said you can pay now he said it came to $230.00,I said what my up grade was only 90$ then he tells me all the feed and taxes came up to over 200.00$, I said no and said the lady I talked to first said no more than 80 or 90 dollars,I looked and said I can't pay that so then he said 136.00,I said no that is way to much,then he said the case is 62 dollars and said I will give it to you for 36 dollars,then he said ok I will give you the phone for 106.00,then tells me no case or cover was included,then the other worker said how do I do it ,you will have to teach me,like she thought it was funny to mistreat people like I was a idiot ,they both thought it was funny to over charge me ,I got my phone and walked out feeling angry and wondering how they could have a job ,I hope they both get fired.
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May 2023 by Voel Moya
I cannot emphasize enough how extremely helpful and endearing with technical savy . She went above and beyond the call of customer service. I am completely satisfied with her experience and hard work ethic. Maria is the ideal employee and deserves a raise. Thank for everything.. I am beyond satisfied
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May 2023 by Mimi Linares
I truly love how well they took care of my needs and Maciel definitely took her time to go thru everything with me I truly love there customer service best one in town :)
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May 2023 by Garcia Leo
Maciel was helpful an every way possible I love her positive attitude and her knowledge walked out happy and I recommend this store clean and a good vibe
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May 2023 by Mike Mk
MARIA HELPED ME PUT MY CONTACTS OM MY PHONE AND SHE WAS VERY HELPFUL AND PROFESSIONAL. I WILL BE RECOMMENDING THIS STORE TO MY FRIENDS 10/10
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May 2023 by Joann Zuniga
Customer service is a 10 Rachel was very helpful and very knowledgeable.
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May 2023 by Eriktrips Alvarez
Rachel was very helpful with good customer service
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February 2023 by Mary
Store is unwelcoming. Inconsiderate reps telling an elderly lady using walker she has to walk around to the front door on Valley,Elderly lady had already opened the door and was taking first step in the door way. Due to front door has a higher step., She was not able to walk into the store. So heartless of these representatives behind the count neither one made an event to assist.
