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February 2024 by Jose Marin
Amazon Quick service highly recommend
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January 2024 by Nikolas
manny was a amazing help and went above and beyond to provide amazing customer service and get my problem resolved!
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January 2024 by anthony phung
Customer service was great, always quick and reliable
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October 2023 by Tomas Salas
I had a bad experience with the service, the representatives take advantage of customers
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March 2023 by Silvia Q
Amazing service amazing promo the best metro in el monte thank you jesus for helping out on 100 percent data transfer
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March 2023 by Adrian Gonzalez
Very friendly very fast very cheap recommends Manny thanks for everything
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March 2023 by Antonio Gomez
good people
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February 2023 by Gloria Hernandez de carlos
Amazing knowledgeable reps amazing service my family appreciates all your service!
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February 2023 by James Lopez
This location has been go-to location to all my family member for last 10 years they are one of the first original metro store in El Monte and always been my favorite store reps are kind and always willing to help and save money on my bill and most importantly I can bring unlocked iphone or galaxy and they can help me with all the data transfer without any question and I wanted to personally thank you for helping me out with ACP aka Obama phone coupon to be used with my metro account ! Metro for life ! Thank you guys
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January 2023 by Evodio Flores
Amazing service ! Bring your unlocked phones they will help activate
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November 2022 by L P.
So I had to visit this Metro PCS specifically because I made the big mistake of buying and iPhone here for my 15 year old son. The phone was still under warranty and was very difficult to charge. It was also acting clitchy. I had already visited a different Metro PCS and was given the excuse that the phone jack was dirty and that we needed to run the most recent update. So we took care of these suggestions and came to this store for more help because nothing worked. We were helped by Ana who told us the same thing. I told her we already addressed those issues and we were still having problems. She verified that the phone was still under warranty, checked the phone out and verified that the phone must the criteria for a warranty exchange. She then told me that I heard to pay a $15 shopping fee but the phone could only be shipped to the store. What?! I told that wasn't cool. That I had already been inconvenienced twice and now I would have to come again to pick up the phone and pay. Ugh!! When I was telling her this she cut me off and said I could go to the Apple store if I didn't like this. Wow!!!!
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November 2022 by Joe Quijas
Simply the best store in El Monte. Jesus helped me find the best price on unlocked iPhone at Costco and helped me transfer my data and activated esim with smile !
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November 2022 by Manny Gee
this is the one of the oldest metro store in california, when i use to go to highschool, i use to pass by this location and staff always greeted me with a smile and offered me the best deal, back in 2010 when metro first launched, they use to have a basic keyboard phone called kyocera strobe and i remember getting it and activated and the rep showed me all the cool features and always wanting to help more and save money on my bill, and till this day, it hasn't changed a bit ! store may look different, but they have the original core value of metropcs, customers first, and i've brought my entire tio and tia and abuelo this location in last 10 years and they never disappoint, sometimes plaza may be really packed due to lil casars pizza customer but it's worth the wait, i grantee it ! on my most recent visit, i walked in with my tio, he wanted to transfer from cricket and activate his unlocked iphone 14 where he bought it at great price at costco, and wanting to activate esim and transfer same number to metro, my tio had a old android phone which had barely any memory, and low battery life, but Jesus and Ruben helped him to charge the device and prepped for data transfer and my tio doesn't speak much english, so jesus helped him to retrieve all the information he needed to transfer his same number and activated new iphone with all his data, and he even helped him setup icloud, i mean i don't even like doing all steps for my tio but these guys were doing it with a big smile and also, Jesus explained to my tio, payment process where he can setup autopay to avoid in store fees. i mean i've never been to any store who is willing to help customer save money on fee, and they are always willing. I appreciate all the hardwork, especially willing to teach elders and educate how to use new smartphones and much more. I thank you guys from bottom of my heart and you guys are the best!
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November 2022 by Esther Mata
The MetroPCS store that I really recommend you go for the awesome customer service is the one at the El Monte valley Mall ?
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November 2022 by Eucario Garcia
This metro location always helps me with whatever issue I have, very friendly and super affordable pricing !