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February 2024 by Bella bella
Always professional
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February 2024 by Mary Goelz
Friendly staff. Very helpful. Will definitely be going there again. Thanks Mark for all your help. ??
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February 2024 by Alex Soto
Josh is an awesome manager and always takes care of my needs....thanks Sir.
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February 2024 by Denny Manglicmot
Easy in easy out. Josh even told me he found snail shells under my hood. Rodent problem and he gave me a cure. My Hyundai dealership has said nothing to me about this and it’s not easy in easy out at the dealership!
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February 2024 by eevil twmka1
Mark is the best he takes care of my cars and makes sure I am happy
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February 2024 by Mohd Azelye (Azy)
He suggested me to a better offer which is lifetime alignment.Also check every aspect of the car and I just known that it has more problem that to be addressed that other mechanic didn't even addressed to me. Thanks !!!
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February 2024 by RV “Fried Rice Freddy” B
I called today 1/28/2024 at 445pm asking if I would need an appointment to possibly repair a flat tire. It's Sunday and they close at 600pm. Let's be honest here it is way too easy for a business especially in the auto repair business to say we are busy can you call tomorrow? That was not the case here. I spoke to Mark the service manager. He said if you can bring the car in on or before 530pm we'll take care of you. Mind you I still needed to wait for a tow to get me there so time is ticking. Luckily today was my lucky day. AAA got to me in less than 20 minutes ( another fine surprise) and towed my car to the shop before 530pm. Let me tell you I've never experienced such great service from anyone in my adult years. No exaggeration. Mark was so honest and said let's look at it and I hope to repair it. Unfortunately, my flat was caused by a drill bit at least 4 inches long. Imagine that Mark even apologized for not being able to repair it as the hole was way too big. Spending money on a new tire on Sunday is not the ideal end to my weekend but somehow that does not matter since I received such great customer service. This is what it is when a person cares about what they do and their customers. Thank you Mark and Firestone for an outstanding experience.
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January 2024 by Bonnie Crusha
Very nice guys at this location ?
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January 2024 by Joseph Goulart Jr
Best auto repair shop in East County
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January 2024 by J Knau
Had the tires i wanted. I walked in and Josh and his team got me out the door in a reasonable amount of time. Tires drive great, less road noise then my previous
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January 2024 by Humberto Alvarado
The whole team at El Cajon are amazing. Their customer service is spectacular. They are super kind and I feel that they really have my best interest at heart. Ever since I got my first service with them back in 2022, I only go FireStone in El Cajon.This location needs to be regarded for their excellent service.I don't care where I live in SD, I'll only go to this location.
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January 2024 by Francesco Palladino
Mark was excellent! Great customer service.
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January 2024 by Jacquie Robinson
Convient drop off, and when service is complete they'll call and let you know your vehicle is done
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December 2023 by Ride Along with Randy
Josh and Eddie got me out in 1 hour, oil change, new battery and wipers. Awesome
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December 2023 by Rafael Coll
Great job