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November 2023 by L A
I always have a good experience when I come here, and the employees are very helpful. ?
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October 2023 by Manuel Arellano
I was very impressed by the customer service at this store- Rob was very helpful but without being pushy. He offered help getting the right size and exactly when I needed it! Made me very comfortable and I felt very welcomed.Bianca was also very helpful later at the register. Helped me save $17 just by making an account on the nike app.Will definitely be coming back for all things Nike. Thank you guys!
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October 2023 by WALTER GUERRA
I showed up to this store before closing, yet they didn't let me in even 15 minutes before.
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October 2023 by Daniel Sevilla
Best selection of any Nike I’ve ever been to and people are so friendly !
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October 2023 by Martin P.
I made a pickup order here since it was the only store with the item I wanted. I regret this already. When I arrived with my friend, I said I was here to pickup my online order and I showed them the my Nike app that had my order details. They then said they wanted a ID, which I said I didn't have I just had my keys and phone since it was just a small order I was pickup up and I had it on my phone. I then showed them the barcode that they wanted and they still said they couldn't give me my order unless they saw me ID because they were PROTECTING THE PERSON WHO BOUGHT IT. When I left to go see if I had my student ID atleast in my car, my friend heard what they said when I was gone. They said that they could've just gave me the order but for someone like ME, they had to see my ID. That's just really inappropriate to say. When I came back I showed them my student ID and got my order. Overall they treated me like I was trying to steal something even though I had all the information for the order. And to talk about me while I was gone is just really unprofessional. Don't go to this Nike store, and rather stay with the Pasadena or Glendale ones.
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September 2023 by Thomas Online
I was at Nike the Grove, found some Nikes but not the right size. A guy told me to go to East store, they should have them over there. In the east store, couldn’t find them and they say we don’t have any mid dunk. We hadn’t have them for months. Then I found the serial code online and the guy who helped me asked to wait a second. And they were in the back and he also didn’t know why it wasn’t on shelve. Also found a pair of air flight 89 for 90$. Also a lot of refurbished (that don’t fit the Nike quality or misprint)shoes with a good discount.
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August 2023 by Joe K.
I came to this store not expecting much help and just to browse and shop online, as in most stores in East LA. However, Aria one of the employees ask me if I needed help and took his time to show me all the options available. The other employee seem to be friendly as well. I will definitely go back to this store when I need a Nike product. Great customer service!
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August 2023 by Johnny Mexica
I don't feel safe here anymore. Some looters came in here and robbed the store of many items. They have no security or security does nothingWhich means my safety is in jeopardy if I go there with my wife and kids.I would boycott this store unless there is armed security during business hoursHave a blessed day yallKaren bass, DA gascon and garcetti don't care about east los angeles
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August 2023 by Rene Hernandez
We visited this location on 8/4/2023 and I must say it was a little disappointing do to the fact that many times they seem to be out of size 10 shoes and on the service side of things it would be nice if an employee asked can I help you? Or look you in the eye while you're paying instead of carrying on conversation with other employees.
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June 2023 by Albert De Alba
Great service, good deals on items, & plenty of parking in the back area. Nice overall nike store because it also is filled with variety of shoes, clothes, and accessories compared to other nike stores
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June 2023 by Jacquelyn Grace
Would have been zero but when I was leaving another employee helped me. The first one told me incorrect information.
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May 2023 by Anne K.
The staff at Nike Community Store made my shopping experience truly enjoyable with their exceptional friendliness and helpfulness.They went above and beyond to assist me in finding the perfect pair of sneakers, and I was thrilled to discover that they had my correct size in stock. The level of customer service was outstanding, as they took the time to understand my needs and provide relevant recommendations. The store itself was well-organized and showcased a wide variety of high-quality products. I was impressed by the range of options available, making it easy to find exactly what I was looking for. Shopping at Nike Community Store was a delightful experience, thanks to their friendly employees and extensive selection.
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May 2023 by Frank Ramirez
Great store. Employees there are great and very helpful
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May 2023 by M
Today I come in to return the item and the lady didn't want to help me. Tell me where I bought it and return it to the original place. Why? I just bought it 10 days ago ．Then I got back in line and another employee to help me return the item. But this incident made me very unhappy. This lady should be traine, bad attitude?
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May 2023 by Timothy Broadhurst
Great deals.. Nicer variety of shoes than the Ontario location. Plus not as crowded.
