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February 2024 by Larry W.
Wait times is terrible. This bank have cut down bank tellers to one and have long line of customers waiting to be taking care of. It is even difficult to get a personnel to deal with CDs and wire transfers.
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January 2024 by Raquel Peralta
The hrs of operation say they close at 12 and they closed the first door at 11.59am
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December 2023 by J M.
Employees are very nice. Branch seems improved and all employees welcome you with a smile. Love coming to this place.
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July 2023 by Humberto Munoz
Same issue as the Downtown Downey branch - We wanted to address a simple issue on one my accounts that would take just less than 15 minutes but both of us are required to be there unfortunately.Well I joined the waitlist around noon and waited for hours until closing and never got the service that I needed.
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March 2023 by Kyle
They never have enough tellers and they typically only have one working at a time. While four are standing around staring at the one working?.
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December 2022 by Odalys D.
The supervisor (basically females) never help their workers on the teller sections, it creates a long line and wait.
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October 2022 by Steve S.
There's always a long line no matter what time you come, they need to hire more tellers.
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August 2022 by Edgar Membreno
This branch has terrible customer service.The tellers are rude and extremely slow.I've been at this branch about 5 times and it's always the same bad experience.
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July 2022 by Maribel C.
They always have like 2 tellers and supervisor should jump in help instead of just looking and act like they are busy.
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June 2022 by Anthony M.
If I could give no stars I would.. Always 4 tellers in rear of glass chopping it up n 1 teller working helping the customers with a line 5 or more customers.. dont the employees know that us customers can see them talking and laughing while we're waiting?? No customer service skills here..
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June 2022 by Efrain A.
9 people in line and just 2 tellers on duty. 2 other employees behind the window acting like they are busy
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April 2022 by Steven Abramian
Came in to have few items tended to Eric handled expediently and in very pleasant manner. Exemplary customer service provided
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February 2022 by Dania Chavez
i have stopped here on many occassions to be disappointed to find that all their ATMs are down or only limited transactions.Their front parking lot is very limited (and half of their spots are difficult to get into and out of) but they do have a large parking lot behind the bldg.
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February 2022 by paula moreno
Horrible branch... 2 tellers for a line outside the building ? keep in mindits a Fridayafternoon... they have other employees just don't know why they don't attend people
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February 2022 by Delilah R.
Thank you Downey Wells Fargo for always being so dependable what else would I expect when I need to withdrawal from my bank that I've been with for 15 years
