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June 2023 by Carlos A.
I went into this shoepalace to find my girlfriend shoes. As I was inside I needed assistance and I asked one of the guys and he ignored me. Didn't think nothing of it until Marissa saw me and helped me out. I made her pull out 5 different shoes and I felt bad but she was amazing. I asked if she was the store manager and she said no and pointed at the guy who ignored me. I was very shocked because he didn't seem to give me store manager vibes. As she was helping me he was lifting up his shirt which was just not appropriate at that certain time. I was very confused and just hope he can set a better example for people around him. Thank you again Marissa you really gave the best service!
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March 2023 by Jose R.
The lady there is super rude you ask her a question and leaves you standing twice left me standing then I told her thanks after the 3xs of trying to get my shoe size I told her thank you for helping and did not even said a thing not a word weird attitude she should look for another jop .
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December 2022 by Abel G.
These foos closing doors 30 min before the time no wonder this place is always empty weenies
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September 2022 by Chino K.
11:10am standing outside waiting, still closed????? Store time say 11:00am, also called no one picks up the phone......finally opens at 11:13am morning shift employee did not show up and they're having computer issues Last time customer here
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July 2022 by Sierra M.
Very warming and friendly service. Also told us what other stores had the shoe size I needed. Def would come back!
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May 2022 by Ivan S.
Walked in the store and felt really welcomed here. Great service by Danielle and the other girl working with her today Sunday Morning. They both answered all my questions I had . Dope vibes ladies! Excited to use my new cleaning supplies on my shoes :)
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January 2022 by Sherri Price
Great customer service. But didn't have the size I was looking for.
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January 2022 by Neil N
My son found his all black AF1 here....cosbits size 12 :)
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August 2021 by Eddie H.
I visited today Shoe palace and I loved the great customer service and specially the service I received from Araceli, she it's great and definitely a caring person and made sure I was well taken care of..
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July 2021 by Laura Zamora
FAKE MONEY!!!!My niece returned some shoes that she paid with her debit card, they should have returned her money back to her debit, but they said that the store policy has changed and the returned had to be cash, she agree because alot of things changed since covid19, when the cashier gave her the $100 bill, he right changed it for a different bill and she didn't think much of it, and accepted the bill, then right after went to deposit to the bank and they confiscated the bill, her mom called the store and they couldn't do much
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July 2021 by Maggie Zamora
Don’t shop there, they gave my 16 years old a fake $100 dollar bill after my daughter return the shoes my dad took her straight to the bank to deposit the money and they told her it was a fake bill, my dad and my daughter went back to the store to let them know and they say that that’s impossible, my daughter is 16 years old! After the store she went straight to the bank!! She came back home crying!! that was her savings
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July 2021 by Fernando Juarez
Don’t shop there they gave my cousin a fake $100 dollar bill my cousin is only 16 years old and she didn’t know it was fake until she went to the bank to deposit the store didn’t want to do anything and the knew it was fake cause they were going to give fist one bill and then they change it to the fake one don’t shop there they give fake money don’t risk it please people don’t shop there they give fake money
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April 2021 by Chino Hernandez
Good customer service
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March 2021 by Janis Kapralis
Might go back yet, looks great staff is nice, just have to make up my mind of what I really want, they did not try to pressure me to buy anything unless I really want it.I like that, my kind of place, nice people working there.
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March 2021 by marco cruz
Great service!