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December 2023 by Ari
Like chickens with their heads cut off.I thought they had a good system with the screen showing you your size request, my first time here. I didn't hear from anyone in 30 min and I went to the cashier that's when they told me it was out of stock but somehow it was still on the screen SMHEven if they see it's out of stock, they will waste your time by checking but they won't tell you because they want you to keep browsing. Horrible customer service.
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December 2023 by Vladimir Zhukovski
Fraud fraud!!!!! Worked about 65 days for this store didn’t get paid Lance and joe you’re……. They built their store without paying the workers
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December 2023 by AVVA AVVA
2 / 3 months worked for this new location, did electrical job for entire store but at the end didn't pay us even called joe Collins but didn't care about it hate jd sports we made claims against them
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December 2023 by Carlos Lopez
Dec 23 I bought 2 pairs of shoes and went home and when wrapping realized 1 of the boxes was to light and a shoe was missingHad to drive 40 mins back and asked for discount/recomp for a waste of my time on their error. Downey manager did not care and said they could only give us another pair because her team member who had helped us prior stated she put both shoes in the box. So her word against ours and that was it. We told her it was their error and im sure they can check cameras. We returned everything refuse to give my business to a company that isn't considerate of the customer nor providing excellent customer. Such a waste of time especially a few days before Christmas. But again now I see why comments are negative about this store.
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December 2023 by Fernando Barajas
They had no personnel on the floor so I waited in line. Told them exactly what shoes and what size I needed and they did not want to get them for me. Lady was rude she needs to work on her customer service. Made my way across to champs since jd sports did not want my 400 dollars.
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September 2023 by Talon Enriquez
They have some good deals here sometimes...
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April 2023 by Christian A.
Good variety of shoes especially during jordan drops.Good customer service.Located across forever 21 in the mall
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March 2023 by Fili Valenzuela
They had panda dunks in stock and all employees look at each other with a bad attitude when I asked for a pair saying they didn’t have any in stock no more when they had boxes of pairs worst experience ever
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March 2023 by Melinda M.
I bought Jordans for $110 dollars even though it said $105 I still don't know why they added that but the Jordans I Bought were fake and almost I thoses Jordans I remember were fake, I wouldn't recommend buying your shoes here but the staff we're fine
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January 2023 by Ivan Rayas
Store associate Lupe seems like she hates her job. Worst customer service ever. My son asked for a size three times while she ignored him until I stepped in. When she finally brought him his size, she flagged him down and handed him his shoe unlike other associates who brought the shoe to the customer. Worst associate by far.
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November 2022 by drama boi plays
The best customer service and prices. So many good options for shoes.
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October 2022 by Laila G.
Horrible customer service, employees seemed annoyed and were goofing off at register. it took over 10 mins to get some help even though the man was just standing there at register while i stood there waiting. there were about 5 workers in the store and only me and 2 other customers, even after the 2 customers left i didn't receive help. The tone of the man when he finally decided to help me was extremely off and he even seemed annoyed, regret shopping here.
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February 2022 by G DIMAS
I'm here waiting for someone to offer help , nobody comes up or anything . 15 min just looking at the people that work here just talking about their social media.
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July 2021 by Terry s Boyland
5 stars
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January 2020 by Narciso Ascencio
Plenty of selections.