9AM - 5PM
6828 Katella Ave, Cypress9:00 AM - 5:00 PM
9200 Valley View St, Cypress“I had an outstanding experience at the Cypress branch of SchoolsFirst Federal Credit Union, thanks to Hailey N. She went above and beyond in providing excellent member service. Hailey is not only a great listener but also incredibly empathetic to my current financial situation. Her exceptional service made my visit truly memorable. Thank you, Hailey, and SchoolsFirst Federal Credit Union!”
“The only bank branch I've ever been to in which the employees are better than our account manager, customer relations manager, and regional managers. They are very high quality staff. Consistently warm and friendly is a great bonus, but they truly shine in how they quickly and efficiently resolve every diverse problem I've needed help with. Every other branch I've been to (including some Comerica branches, but also Bank of America, US Bank, and Chase) tries to pass the buck, not this one. Customer service like this is why we deal with our ~$500 monthly service fee for our larger business account. Adeva, the branch manager, is a wonderful asset and the reason we did not take up an attractive offer to switch to Chase.”
Open 24 hours
6812 Katella Ave, Cypress“The only bank branch I've ever been to in which the employees are better than our account manager, customer relations manager, and regional managers. They are very high quality staff. Consistently warm and friendly is a great bonus, but they truly shine in how they quickly and efficiently resolve every diverse problem I've needed help with. Every other branch I've been to (including some Comerica branches, but also Bank of America, US Bank, and Chase) tries to pass the buck, not this one. Customer service like this is why we deal with our ~$500 monthly service fee for our larger business account. Adeva, the branch manager, is a wonderful asset and the reason we did not take up an attractive offer to switch to Chase.”
“I came here to cash a check and update Zelle. The bankersare very friendly and welcoming. They were especially nice to me. You get very personalized service here. Then she gave me a pen with a rubber tip for my phone and a small zippered case about the size of a credit card. Anything negative? I don't live nearby.”
Open 24 hours
4502 Lincoln Ave, Cypress“Thank you so much for understanding the issues with people not able to pay during the Covid-19 pandemic and not effecting my account or credit bureaus like some other banks did! Your a global leader and I appreciate that! Your for the people!”
Open 24 hours
10081 Valley View St, Cypress“good service but I always want to know at every Bank that one person that's just walking down asking you what your life were and doesn't do anything that's what I want to know how much she or he gets paid”
10AM - 5PM
10081 Valley View St, Cypress“I call Citi bank / costcos, for help this guy name Joseph had great customer service , patients, and a great attitude, kudos, to Citibank for having a person like him representing them, I give him a 5 star thank you Joseph.”
Open 24 hours
9801 Walker St, Cypress“On Tuesday my daughter and granddaughter and i enjoyed a very informative appointment with Peter Ibrahim,Our initial intent was to open several savings accounts which he cared for very professionally but in addition he provided Important financial information related to the 13 checking and savings accounts I have and due to his input I intend to transfer funds into the Bank of America 12 month promotional rate account. Peter also possesses a very friendly but professional attitude and he is a definite positive asset for your branch!!!!! I have been a customer of Bank of America since 1955 when my wife was employed as a Bank of America employee in the downtown Los Angeles branch assigned to the trust department! Ron Kington”
Open 24 hours
5501 Ball Rd, Cypress
“I had an outstanding experience at the Cypress branch of SchoolsFirst Federal Credit Union, thanks to Hailey N. She went above and beyond in providing excellent member service. Hailey is not only a great listener but also incredibly empathetic to my current financial situation. Her exceptional service made my visit truly memorable. Thank you, Hailey, and SchoolsFirst Federal Credit Union!”