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March 2024 by Lorraine L.
The service I received from the Verizon Store representative Dolapo was stellar. He provided effective, efficient and professional service with both a positive attitude and pleasant demeanor. I found myself leaving the store with a fixed phone and happy mood. I appreciate his service and will wait to work with him if I need anything in the future.
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February 2024 by Tigran Margarian
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck.We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong.Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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February 2024 by Tigran Margarian
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck.We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong.Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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February 2024 by Tigran M.
We had a trouble transferring a Verizon eSIM when buying a new iPhone in Apple Store. Wasted 2 hours there and had no luck. We arrived at this Verizon shop 10 minutes before closing and I had no hope that we will get any help that late. But we were wrong. Bobi stayed over closing time and helped us get the eSIM working. He really saved the day, thanks Bobi!
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January 2024 by Sunil Mahajan
The service was real good. My son’s iPhone was having issues and they fixed the issue in a timely fashion
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January 2024 by Sunil Mahajan
The service was real good. My son’s iPhone was having issues and they fixed the issue in a timely fashion
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October 2023 by Matthew B.
Worse Verizon store. Customer service is horrendous. I went in on 10/26, exactly at 6 pm they said they couldn't help me because they close in an hour. No one was in the store at the time. I will never come here again nor recommend it to any friends/family.
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October 2023 by Kathie B.
To make things even worse, they sold me a bunch of equipment that I didn't need. I had asked if there was a connecting cable for "C" port and was told no, that I needed to buy a new block ($50). Much to my surprise, Amazon sells multi port cables for $6.99!!! Plus they offered to transfer my data, then charged me $40 without advising me (Apple does for free)! Btw, the store manager has NEVER reached out to me!! Incredible....
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September 2023 by Samir Sharma
Good store but if it busy you had better make any appointment before hand.
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September 2023 by Rafael Magana
Verizon is a nightmare bad customer service I don’t recommend Verizon I have my business I lost couple of thousands and just because they have bad service and when you call they are not able to help you I don’t recommend Verizon
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July 2023 by Orn Patharakorn
The store is short of staff. Got here 15 minutes after the store opened and there are 2 people already with the staff. We’re the first in line but still have to wait 30 minutes before someone can help us.
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June 2023 by Jo Ann W.
Bobi and his boss helped me set up my I phone 14 from my 12 i phone mini. It was so worth paying for. I did make an appt because that is the way to do it. I need my phone to get to work. They were both very helpful. Ii am forever grateful. Bobi even helped me get a case thanks to both of you. JoAnn. Long time Verizon fan.
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May 2023 by Alex Berhane
I’m so happy for the services today, Bobi was amazingly great, much appreciated!
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May 2023 by Alan King
Go visit Bobi here and he'll look after you. After no end of frustrations from our incorrectly setup SIM cards and more than 1 hour on chat with 4 different people, Bobi was able to resolve it. It still took over an hour in-store but he turned a very bad experience around. ?
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February 2023 by Ken M.
I have had Verizon Wireless for many years now and have had great service with the phone and usually with the customer service also. However, I came into this store with a simple question about activating a phone I bought for my son and the person at the store refused to help me at all because I didn't have an appointment. I had understood I couldn't get in-depth service since they were appointment only but the woman was so condescending and dismissive that I left the store seriously considering moving carriers. Unfortnately, its hard to leave Verizon because their network works so well for where I live and travel to.