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February 2024 by Leon L
Very rude customer service. You can ask the HEAD manager “Mario” to help your requests. Because only he can help you, but be prepared to be blamed like everything is your fault, even it's them sold you the broken stuff and unwill to solve the problem. Cashiers are nice but they just don't have the right permissions (that's why there's always a line). The management team screwed up ?? as they don't care customers and treat people differently.Suggest to always open the box to check the item carefully, as one manager told me they will resale the returned broken goods.
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February 2024 by Melissa
Super long, slow checkout line. Really good store otherwise.
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January 2024 by Nicholas Pun
Cheap clothes!
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January 2024 by Nancy O.
One of the best TJMaxx Home Goods in the area. The selection is always fantastic. They are overflowing in great items. I always find way more than I need. They stay on top of inventory and keep the shelves stocked. The stockers and floor staff are helpful and knowledgeable. Today Aye helped with my check out. She was so friendly. A few items did not have tickets and she had someone look up the items. She was patient and kind even taking the time to wrap a couple of items for me on request. Aye made my experience in the store top notch. Great items and reasonably priced goods!
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December 2023 by Jerome B
Best selection of 9x12 wool rugs out of all 7 homegoods we checked in the San Jose area
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December 2023 by Alsu Traveler
Make sure you bring your receipt and the card that was charged when you return your purchase here and wait in line when you ready. Otherwise it’s a store credit. Ridiculous. 30 days only return policy.They want you to spend, but they don’t want you to be able to get your money back easily.
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December 2023 by teresita padilla
Lots of great finds and huge selection for everything. My main concern is that the aisles are not cleared. The toy section is blocked off in many areas, which makes it difficult to navigate with a cart/stroller. Also the kids section is very unorganized. All sizes are mixed up.
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November 2023 by Jet Meitzner
They offered only 25% off for a broken ceramic statue. Then when I agreed, they changed and would only accept a smaller discount. Of course I could’ve walked away but they should’ve honored their offer which was already very stingy. Greedy and dishonest business here.
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November 2023 by Musa Musayev
2$ plug in outlet heater on Temu, same exact one 20$. 10 time’s difference. However, that’s not the main concern.There are employees at each corner of store, so many of them. However, only two cashiers at checkout. Are they teying to keep more people on the line hoping they will buy more staff while being on the line? I dont know if that’s their policy but it is just better to order via Temu as it is 10 times cheaper and faster lol
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October 2023 by Jane Hsin
The checkout is so slow… cashiers are just standing there chatting, killing time, not working… so the line becomes very long.So I using my stopwatch on iPhone to calculate the checkout cycle time—it is 22:09.29 including return and purchase, not including the time I was in line. The cashier missed one item when returning so the total number didn’t add up. I helped find the item out immediately.I complained the efficiency issues to The manager on duty “Delori” —she said she didn’t see any one complaint, but that’s because she was not in line-the lady behind me and the one in front of me complaining about the cashiers not working for all the time, I can see they were in a hurry-it is close to noon, they need to go back to work/lunch/ pick up kids… the manager “Delori” shouted she was just doing her job and didn’t see anyone complaining the efficiency and turned back saying “ridiculous “ —I heard that…that is rude.
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October 2023 by Jane R.
The service was so slow! 30 people in line for 3 cashiers and the personnel is working on inventory. Mind blowing
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October 2023 by Huong Lopez
Nice, clean store. Easy to find household items, clothes, and decor. There is usually a line for checkout, but it moves pretty quickly.
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September 2023 by Anelise S
Love the store and the reasonable prices, good items. There aren't many cashiers, so whenever I go, the line is long and takes a while.
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August 2023 by Brandon Cadelinia
I might as well write this review while standing in line (it’s been 20 minutes already) only 4 cashiers to checkout everyone standing in line. No sense of urgency by the staff or management to get people through the line faster. And why is there one associate helping another cashier. If she were to ring, that would make 5 cashiers. They would page for additional cashiers but no one would come smh
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July 2023 by Ruben Perfetto
One of the best I've ever been.full of merchandise, so many different good brands They are connected and have a cashier area for both business.I planning to come back soon