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January 2024 by Nicholas Pun
Get your party balloons here! The store is like half stocked though.
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December 2023 by Love Dove
This place is a gem. I am so thankful I came there for decorations for my daughter's sweet 16th birthday. I wanted it to be perfect for her and I found everything here that really made her day feel extra sweet. The staff are nice and helpful, the store is fully stocked with everything to make your event extra special. Prices are reasonable and not busy when I was there, easy to get to and lots of parking. ⭐️
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November 2023 by Frankie Ning
They were out of helium for pumping 15 balloons. Plan in advance or go somewhere else.
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September 2023 by teresita padilla
Definitely best Party City I’ve been to. They have a HUGE selection of balloons available. Also all the party themes were stocked and lots of items. They had good deals on some of the stuff too. They were definitely short staffed, but employees were trying their best to keep up.
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September 2023 by Jessie Francisco
Came inside for birthday balloons and left with golden chocolate coins!"The only thing better than finding something you're looking for is finding something you weren't looking for at a great bargain."-Iroh
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August 2023 by Julia Bolotova
The problem I have with this store is with the staff. If I could rate this any lower than 1 star, I would. It took them about 10 minutes of looking at us to let us know that the register we can check out of was in another section. Not only were the employees incredibly rude, glaring and talking about my friend and I behind our backs in Spanish, but they also refused to honor the discounts that the store offers. I am shocked by the lack of unprofessionalism displayed by the staff here. I left the store feeling hurt and upset by this awful experience. I would strongly urge people to go to any other party city store until this store hires competent and polite employees and fires these idiots.
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August 2023 by Jessica Swart
Huge store, well stocked, and clean! Nicely displayed items, always in stock.
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July 2023 by Ioan Bacila
Lots of stuff that I really don’t know who wants it
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June 2023 by Rahul Jain
Very unfriendly staff , not sure what was their names.There was a long line the staff was busy filling some balloons for the shop and not for any customer. I had to told them to do so as I needed to get 3 balloons filled. Next they tied weights in the balloons very high and when I asked them to put it lower, they told me to do it myself. I had to tell them again to do it and then when they were not able to do it with ease, I pointed why I told them to do it instead of doing myself. They did not take it positively and reacted very rudely (especially the lady on the duty)Date - 2nd JuneTime - 12:30 pmPlease find the staff in Stevens creek Cupertino California staff and take appropriate action.
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May 2023 by Deborah Sharpe
RETURN process is Literally impossible online. I have entered the order number and every possible zip code the system could have and it doesn't recognize my order. 15 minutes Just trying to initiate a return and being unsuccessful will ruin your experience. This means instead of mailing the return I have to physically go back into the store to return a T-shirt that fit on a small female model in the picture but was an UNWEARABLE XXL in person.
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January 2023 by Vincent L
We like to come here to get decoration stuff for birthday, anniversary, retirement, etc. Product selection is pretty good and price not bad.
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July 2022 by Anthony Berkowitz
One person at register, long line. They did have my helium tank,. however.
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July 2022 by Lisa Siegrist
Whatever needed for fun activities will be fun n customer services is good
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June 2022 by Aslesha Gupta
Good store with great collection for all party material.
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May 2022 by Tammy S.
The customer service is utterly awful! One thing I noticed right away way when entering the establishment was one of the employees (male-wears glasses) on register 1 or the lead register was very pleasant to certain customers (you know with a welcome greeting and and just oozing with love of job, but his demeanor changed drastically when "other" patrons need assistance or ready to check out! The person in question basically passed on customers he did not want to help to the other register #3 employee! WOW....such disrespect and disregard of customers that, I am baffled on how this person has a job at a business that promotes positivity and good feelings? His attitude was simply horrendous and bias to say the least! I will not patronize Party City again!