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February 2024 by Louis Kim
Professional
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January 2024 by Huey Lee
Workers are friendly, helpful and appear knowledgeable!
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January 2024 by Raymond Hernandez
Vic and his team where very helpful and gave me alot of info about my car
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January 2024 by Austin Tyler Dean
Nice guys. There's no "first come first serve" emphasis, so if there's three bays, you're running the odds on your service order. I had to wait for two people that got there after me to get finished up before they took my van.
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December 2023 by Marilu Aguilar
Very good service, very pleased, very friendly guys
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November 2023 by Zachary Campos
Staff was super friendly and helpful. Went in for an oil change and tire rotation and they did a great job. Also thank you David for the great customer service!
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November 2023 by Jill O.
This Jiffy Lube location in Cupertino is my go to car service shop. Their auto team is consistently courteous, professional, and efficient. You know great auto service + customer service when you have experienced bad ones at other places. Just took in my car to get a signature service oil check/change. Location is easy to find and convenient. If there is a wait time, there are places to go to within walking distance.
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October 2023 by Boris A.
Oil change service was fast and included many checks/refills outside of just simple oil/filter change. The service was fast, the entire facility was clean and inviting. Highly recommend this location and will be back for future services!
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October 2023 by Ritchie A.
I took my car for an oil change, service was fast! Everyone was friendly, the manager took the time to explain the services and benefits, and was patient and nice! We need more leaders like him! He made sure that the waiting room was clean! I think this place is incredible for letting people feel welcome; I will be back for sure!
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October 2023 by Sydnee Nicole
Will be coming here from now on!!! Everyone was friendly & FAST, I mean no more than 15 mins. The young man with long hair and a cap at the front was very kind and informative without selling any nonsense. Applied all the discount codes he was able to. Couldn't believe it when they said my car was done after a quick convo! Recommending to everyone I can
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August 2023 by Night Shade
Fair price, fast, very good service. But most of all, no unexpected jumps in the total price as well. I got what I ask for. Unfortunately a lot of oil change places are not like this. This jiffy lube doesn't try and trick you into spending more. Thank you. Will DEFINITELY be coming again.
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August 2023 by Shelby Guarino
Victor was very helpful. I was able to get my oil changed in less than 30 min and didn’t have an appointment. I will definitely come back. Great service!
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July 2023 by Chinmay Sane
Fast, efficient service and super helpful staff. In and out in 20 mins on a Sunday afternoon. This has become our go-to Jiffy location.
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July 2023 by Pedro Almeida
It got worse and worse every year. Now I'm taking all my 7 cars to the OILSTOP at Saratoga Ave.
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July 2023 by bacha rahul
Disappointing Experience at Jiffy Lube Oil ChangeUpon arrival, I approached the technician near my car to inquire about the engine oil level and whether it needed to be topped off. I was hoping to get clarity on the appropriate level and whether it should be filled to the top. The technician responded rather dismissively, stating that they only fill it to about two-thirds of the container, which amounts to halfway. I suggested that they fill it to the top and I would be willing to pay for the extra oil. However, this seemed to upset the technician, who abruptly insisted on taking the car back to refill it.At this point, I requested that the technician explain to me the current oil level before proceeding, so we could discuss the need for additional payment. Unfortunately, the technician lacked the patience to provide an re-explanation and instead hurriedly offered to refill the engine oil. Sensing the technician’s frustration, I decided it would be best to come back at a later time. It was disheartening to be met with such aggression and a lack of professionalism from the technician, especially when I had never encountered such an experience at this particular location before.I have been a customer of this Jiffy Lube location for many years, and I have always found the service to be pleasant. It is unfortunate that the actions of one technician have tarnished my overall impression. I sincerely hope that Jiffy Lube takes this feedback seriously and ensures that their staff members possess the patience and willingness to explain things to customers. It is crucial to prioritize customer satisfaction and avoid confrontational interactions.