September 2021 by Bertrand Khan
very friendly. no problems
September 2021 by Brian Crane
July 2021 by Michael S.
We finally come to that moment , our very first sub zero rating Now 7-11 is 7-11 fast and simple and if lucky a friendly place This day a person who was not clean was ahead of me , bought two chicken taquitos. Received them and walked out the door. As I was paying came back in and asked to exchange the unwrapped food. He first said had not touched , then said he ate one. Likely then touching the other in same bag. Sooooo to my surprise the attendant takes it, puts it back on heating unit and gets the one he wants Clearly , this person regularly hangs outside and I feel bad he seems down on his luck. But the attendant could of exchanged by throwing away the sold item. So I say something to the attendant thinking maybe the rush wasn't thinking and nothing. Didn't remove the contaminated item or anything Never ever ever ever again will I get an unwrapped item from 7-11. And this store has Lost my business in full And why the others in line didn't say something God only knows. Disgusting !!!!
March 2021 by D Perez
I often rely on 7-11 for coffee and lately the fusion energy drink since it's one of the few 24 hour places open now. Long story short, the few times I went here there was no coffee at all. The coffee dispenser had a sign that it's no longer available. But for some reason the worker there let me dispense it anyway. Luckily I checked because it was a light watery grayish brown. The young guy working there was also pretty rude and just walked off when I said "thank you". I'm going to the nearby Donut wheel from now on for good coffee and friendlier service
October 2020 by Nick E.
Had great customer service by the gentleman named Jonny/Johnny . Had a great up beat attitude, asking each person how they were. He also kept the hot food going while checking people out. Great 7Eleven
September 2020 by J Rosales
Thank you 7-11 Cupertino/Homestead Rd. I called to check on several items - (a) great customer service on the phone. When I arrived, I was greeted warmly and help was offered - (b) great customer service in the store. I walked around your store and found it (c) well lit, clean, organized, and well-stocked. A wonderful surprise is that you carried my all-time favorite Munchos! Thank you for your excellent customer service both on the phone and in-store. You have a great store. I will be back.
August 2020 by Rey Arturo
Bad service all the time .
September 2019 by Jagadish A.
Never buy milk, bread etc from here, I found bunch of their bread kept in the self was expired not one, not two but it was expired 6 days back. I am going to file an official complain for this and never going here anymore.
April 2019 by Christopher Mariscal
This incident happened during lunch by homestead rd. So I was in line I had went in and a few sec later this y'all guy with a hat and glasses was screaming at people to get out and he had pointed a white teen and then at me say â€œyou with the green getout and make a line againâ€ I honestly felt like I was picked out because of my race. I'm never coming again to that.
April 2018 by Nina L.
The very tall eastern man who works here is pretty creepy. Today he took my phone out from under my wallet on the counter (without asking) when I was buying my brother a straw hat and put it on my head and starting taking pictures of me in it. One time he kept playing some kind of â€œgameâ€ with my ID and wouldn't give it back to me, until I tried to grab it a few times. I'm always nice but he's kind of too nice back. He's definitely over friendly and pushes boundaries. Be careful.
September 2017 by Lauren A.
The cashier will not sell anyone a scratcher or lottery ticket unless they're 21 even though the legal age minimum is 18...my sister tried buying one and she is 20. Also, if your card gets declined while paying they charge you an extra $2.
July 2017 by Nicole C.
This 5-star review of this place is so long overdue. My family and I love this 7-11 so much. We live nearby, so we're always running over to buy some snacks and drinks at all hours of the day and night. The location is right next to a high school, so it gets incredibly crowded between noon and 1pm, so steer clear during that hour unless you're a fan of giant crowds. The employees always greet you with a genuine smile, always super helpful and even give us the occasional treat. They treat us like family and we can always count on them for genuinely friendly service. No other 7-11 has service like this one does. The service is always exceptional and the employees are all such amazing people. The employees are super nice and always incredibly helpful. My family and I haven't had a single problem with any of the employees in the 10 years that we've been frequenting this store. In fact, the only problems we've had living near this store are related to the high school students who seem incapable of picking up after themselves. But that's not the store's fault in any shape or form. It's more on the high school to teach the students to clean up after themselves (looking at you, Homestead HS. I see you). There's one review that gave this place a 1 star, which is super misleading. I'd like to address that review (and anyone else who read that particular review) by saying that of course, the workers are gonna keep an eye on the patrons. With the influx of students entering the store during their lunch hour, there's a good chance that someone might steal something. Don't fault the employees for trying to minimize any issues with theft. If you don't like it, don't come here.
June 2017 by Carolyn S.
This review has been long overdue. This 7 eleven has the best customer service anywhere! I only go there a couple or three times a month and he always remembers me and what I buy. He greets everyone there like they're family.
March 2017 by Mark N.
This is my favorite 711 in the Bay area.. More hazelnut coffee please!! However, these people treat my kids and I like family every time we come in.. The lady who works in the morning give my kids treats! The young guy who works in the afternoon always greets you with a genuine hello and helps you out when needed..They have a great stock of craft beers and always have a wide selection of hot food especially this low carb diet I can eat some chicken tenders and Buffalo wings! Overall, the two workers I mentioned just make going going to 711 a mainstay throughout the week!
September 2016 by Ofek Gila
Normal seven eleven without any bathrooms.