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August 2023 by Eric Polo
Disappointing Experience with ETE EquipmentReview:I feel compelled to share my extremely unsatisfactory experience with ETE and their equipment. I cannot recommend this place to anyone considering purchasing fitness gear.We bought slam balls and battle ropes from ETE, and both turned out to be major disappointments. The slam balls didn't even make it through their first use before breaking, and the battle ropes started to rip apart shortly after we began using them. It's clear that ETE's focus is on cutting costs rather than providing quality items.What makes matters worse is their return policy. They only offer store credit as a refund option, with no possibility of getting our money back. This restrictive policy is incredibly inconvenient and unfair to customers.Attempting to reach out to ETE was an exercise in frustration. They never answered their phone and or return calls.Humberto, the owner of ETE, needs to stop cutting corners and start selling items of good quality. Customers should be able to rely on the products they purchase and receive proper assistance when needed.All in all, I regret ever buying from ETE, and I will never do so again. I strongly advise others to consider alternative options and avoid the disappointment and frustration that comes with dealing with ETE's subpar equipment, unhelpful customer service, and limited return policy.I hope my review serves as a warning to others who may be considering ETE as a source for fitness equipment.
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June 2023 by Ron S.
Great products at excellent price. Bought 2 sets of plates as well as a few more extra items. All good quality items and by far the best prices for pick up in my area.
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May 2023 by Robert P.
These guys are awesome. About the only place not out to rip you off and with great customer service. Remember 45lb weighs 45lb so paying a fortune for a brand is not worth it!
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May 2023 by Dan Wells
These guys built is a huge beautiful custom rig for our gym 10 years ago. After all this time, one of the 20+ bars finally broke. They fixed it - no charge. That’s a real-deal extreme quality company- I will only shop here for gym equipment.
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May 2023 by Henry Marroquin
Went in and nobody helped. The workers were just talking in their office didn’t seem like a store. The warehouse workers were the only ones working.
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April 2023 by Erik Mcguire
The team there is very helpful with any questions you have of inventory. Must be patient when waiting they get super busy if they put you on hold on the phone, When you are there in person you can see how busy they get, and how fast they try to help everyone out. They have great equipment to choose from. They load up your vehicle with what every you buy. They are willing to work with you on shipping equipment delivery to your home and also can set it up..
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February 2023 by Jason B
Same owners as closed down The fitness armory who ripped me and hundreds (thousands?) of others off of our money. Check BBB!!!
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January 2023 by Jimmie Salazar
Best place in Los Angeles for fitness equipment, I mean real fitness equipment that actually works aka: free weights. Great pricing, availability & staff. Can't recommend it enough.
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October 2022 by Ken Chow
The prices here isn't cheap, a bit disappointed. If the prices is the same as Rogue Fitness, I'll much rather bite the bullet and pay the shipping with Rogue as their quality is second to none.
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July 2022 by xiconoclasm
I highly recommend the usa deluxe squat rack package deal. Heavy duty 3” X 3” rack with bar and weight storage. Sturdy USA adjustable bench to compliment the set up. Quality all around and easy to set up.
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July 2022 by William Escalante (Wes)
Stopped by to get some iron plates. In and out really quick. Almost too quick :( would've loved to spend hours here haha
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July 2022 by October Hokanson
They have a lot of equipments to choose from, whether it's pin-loaded or plate-loaded, barbell , dumbbell set, racks and many more.
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June 2022 by Rick E.
BUY BEAWARE! They issue only store credit! I went to return an unopened case of D/Bells and planned on exchanging for a heavy weight. But the location was out of stock...so I asked for my money back. They said no, policy is "store credit only." They wouldn't refund me the $15...last time I buy anything there!
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June 2022 by Frank B
Buyer beware. Bought two slam balls that were defective and tried to return them within the 30 day exchange window stated on the receipt and was told that they don't take exchanges or returns. I was shocked because I've been a customer here for 10 years and have never had an issue. I guess things changed when they got big, pretty sad to lose a customer over something so petty.Bottom line. I'd avoid them as they sell low quality Chinese made equipment and refuse honor their own warranty printed on the receipt.
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February 2022 by Angelica Rivas Sanchez
I been using this treadmill for a month now, and it keeps malfunctioning and I am disappointed. I’ve had contractors come to fix it but the same problems keep happening. I waited months for it and it’s not worth the wait. I don’t recommend this product if your trying to run a business and it doesn’t do what you need it to do. Over all I have other products fromETE which I’m I’m happy with , I just don’t recommend this treadmill , the resistance stops working after a few times of use from my experience.
