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July 2023 by Ashlee N.
FedEx pick up is awful. No one was there. Came to pick up and the guy wasn't helpful. Literally no one in the store was able to help me. He was rude about it too. I Asked "is there anyone in the pick up for FedEx area?" All he said was "no" Not an explanation until I asked "how do I get my package that was delivered here?"
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June 2023 by Daisy A.
Been a customer here for a while because I live near by I buy my shampoo, conditioner, dish soap Cloths soap, water , toilet paper etc here but tonight I was disappointed in the customer service the Cholas closing are bullies that got bothered over everything so if you come here don't ask questions. Weirdos working here. Lost a long time loyal customer I can go across the street to cvs better service with out the horrible customer service considering we are paying 10 dollars for a few rolls of cheap toilet paper.
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May 2023 by Michale C.
The pharmacy is really hit and miss. They started out ok but have gotten bad.We get the same medications every month yet they are frequently out of one or two medications and say we have to wait several days to get them. They will not even fill them at another Walgreens, or so they say.Rite Aid however will fill your prescription at any store where they have the medication.Walgreens pharmacy is just ridiculous
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May 2023 by Kenya S.
Fucken idiots work here especially the 2 younger girls u ask them a question and they stare into space because they don't fucking know the answer. They don't even TRY to help u lol I will never come to this wack ass Walgreens again. I wish I could give zero stars to rate this place.
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May 2023 by Dax T.
The Photo/FedEx pick up department is really bad. I had my package delivered there and customer service is terrible. She made me wait while she's putting away things prior to assisting someone standing in front of her. She also asked me for my ID, tracking number, and a bill (Either credit card or utility bill)! I told her who brings a utility bill to pick up a package? I showed her the email confirmation for the purchase with name and address and she still wouldn't release the package! I had to open my wellsfargo app and open up my profile with my address before she would release the item. I'm all about making sure the right person gets the right package, but a picture ID, tracking number, and actual statement for the purchased item should have sufficed.
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November 2022 by Erika R.
Made an appointment for a flu and covid booster shot as this is where I got my booster last year. When the time came, he asked for my insurance card and denied me my flu shot. Said that my insurance doesn't use Walgreens, they use CVS. Okay? Aren't flu shots free? If I said I didn't have insurance, they would've taken me. Make it make sense. Going to make a complaint as I was denied a vaccine but wanted to let you all know before making an appointment for a "free flu shot".
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November 2022 by John Martin
A few months ago, I was unable to receive a medication, I had already been taking for over 2 yrs,. after a varicoceleum surgery repair. I had to have a prior authorization right after surgery to receive a medication I had already been taking it for 2 yrs. I had to go without pain medication for the first five days after being sent home after surgery. That alone should warrent a call from someone. But even after 5 more months of going here, yes my mistake,I have to have a new prior authorization. And am now being treated like a criminal again. And unable to get my medication.So yeah good luck. And I hope your not in pain if you decide too frequent this pharmacy
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November 2022 by John Douglas Crowtin
A few months ago, I was unable to receive a medication, I had already been taking for over 2 yrs,. after a varicoceleum surgery repair. I had to have a prior authorization right after surgery to receive a medication I had already been taking it for 2 yrs. I had to go without pain medication for the first five days after being sent home after surgery. That alone should warrent a call from someone. But even after 5 more months of going here, yes my mistake,I have to have a new prior authorization. And am now being treated like a criminal again. And unable to get my medication.So yeah good luck. And I hope your not in pain if you decide too frequent this pharmacy
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November 2022 by Google user
A few months ago, I was unable to receive a medication, I had already been taking for over 2 yrs,. after a varicoceleum surgery repair. I had to have a prior authorization right after surgery to receive a medication I had already been taking it for 2 yrs. I had to go without pain medication for the first five days after being sent home after surgery. That alone should warrent a call from someone. But even after 5 more months of going here, yes my mistake,I have to have a new prior authorization. And am now being treated like a criminal again. And unable to get my medication. So yeah good luck. And I hope your not in pain if you decide too frequent this pharmacy
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October 2022 by Cassie A.
Be sure to check your photos before you leave . We ordered some family pictures and only found 1 picture that was ours and the rest belonged to some else. The name on the envelope was mine but the order name inside was someone else. This cost us an extra drive and more wasted time.
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June 2022 by Diana C.
To the walgreens photo department,Thank you thank you, for your patience, beyond customer service, and being hard workers Marissa and Alexis. I was having trouble placing an order of 900 pictures. Marissa went as far as to call me and let me know how my orders weren't going thru, what to try next and very patient with me Over the phone. They could have said SORRY DONT KNOW WHAT WE CAN DO. BUT NO. They did everything and I got my order picked up and im very happy. I've been coming here for all my photo orders but this time I got reminded why I come back, gotta love the great customer service !!
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May 2022 by Ray M.
Dropped in solely to purchase water and peanuts as I was in the area. Plenty of parking, store was fully stocked, clean and organized, prices are always good and the variety of items in every category is vast.
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January 2022 by Frances Preciado
I Love Walgreens they are so nice, respectful, helpful with all my needs. ?
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July 2021 by SElaine Jones
Bigoted manager. And she probably still feels the same way.
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June 2021 by M V.
I placed online order #204226877694with Walgreens store# 4798 at 401 Azusa Ave, Covina, CA on Sunday 6/13.It was for (2) bottles of Old Spice Classic Cologne Buy 1 get 1 50% off for Fathers Day gifts.I was texted when my order was ready for pick up. Drove to the curbside parking an employee with neon green nails delivered (1) bottle in a 10 cent bag to my car. She stated that although online it said they had 2 in stock, they only found 1. I asked if I was discounted for the 1, and she said she would go back into the store and enter a discount for the inconvenience. She returned to the car stating that on the receipt a discount had already been applied? But why? I left not looking into the bag, but when I got home found that the box had been cut open??? This is for a gift!! The employee looked into the bag after someone filled this order and no one made this known to me until I got home and found this for myself!!!!I called the store and a employee, Marisa said we are still checking in all our stock, I will check in our stockroom to see if there is another box of cologne. She came back on the phone and said she found the second box that the order filler was too lazy to look for to fill my order completely, render me the special sale price or provide me with suitable product for gift giving and decent customer service!!I returned to Walgreens Covina, Marisa provided me with a full refund for the 1 damaged box of cologne. I also showed her that on my way, I stopped at the Covina Rite Aid and purchased 2 each of the Old Spice Classic Cologne & After Shave without incident!!! Walgreens is pathetic and the store manager should fire the order filler who was so lazy in losing a good customer and a sale to laziness!!!
