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May 2024 by Teri Strong
Do not go to this person find somewhere else. He's a waste of time and energy. I called him for a quote on how to fix car locks he started spouting all these assumptions and stuff that had nothing to do with what I asked him. Then when I said that's great, when can you look at it his reply is I don't want to. Your job is to fix cars do your job! Find a dealer, find a neighborhood mechanic, find a dog but don't use this guy. Poor business acumen and customer service
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November 2023 by Lonnie Houston
Clean orderly happy to leave my car there.
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November 2022 by Kevin L
Vintage Jaguars and other British brands from all over the country to Mark. This shows you their level of expertise. Mark is pleasure.They also service and repair current JLR vehicles. I have the modern ones.Highly recommended.Service: General repairs & maintenance
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October 2022 by Greg C.
I had a great experience with them: Responsive, thoughtful work and explanation on what they did. I brought in my SUV for a potential brake job, and they said it wasn't needed. (As opposed to the dealership wanting to replace brake pads). +1 New and loyal customer. Thanks!
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July 2022 by Mark and Kathy Anderson
Always a pleasure visiting mark he is very knowledgeable and helpful
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June 2022 by Greg S.
My 2014 Aston Martin needed service and a smog check. I scheduled an appointment with Mark at British European in advance. The car sits all winter and upon starting the battery was dead. I got the car started and made it to BE. Mark was fabulous in his communication and his approach to getting the work performed. No service or repair is inexpensive for an AM but Mark's price was fair and his integrity and honesty were admirable. I got the car back in 2 days which is way better than previous car repair places I've been. I will now take my Range Rover to Mark for next service.
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May 2022 by Wayne O.
Called to get estimate for an annual oil change for a Jaguar XF. They won't give an estimate for service without seeing the car. Not where I want to do business.
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May 2022 by Matt M.
Mark is great. Was able to get in quickly and out quickly. They did a great job with my car.
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March 2022 by Trevor Davis
Outstanding! Mark and his team helped insure that our 1957 Morgan Plus 4 Drop Head Coupe was safe and efficient to drive. Not only did they determine that our overheating problem was either a thermostat problem or a thermostat gauge problem, but they replaced the thermostat for a reasonable price and actually saved and reused the coolant that I had recently changed so that they would be able to save us some money. As it turned out, the replaced thermostat appears to have fixed the problem. In addition, they did a full check of the brakes, cleaned and made sure that they were in good working order and fixed the emergency brake. All was said and done in a matter of a few days and we dealt directly with Mark for all of our needs and questions. If you have a British car (old or new) I would highly recommend Mark and the folks at British European Motors. Well done and cheers to your attention to customer service and satisfaction! Trevor and Susan DavisServices: Brakes
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November 2021 by Leticia LeBerthon
Love these guys. They’re honest and nice. They do my annual service on my car for 1/2 the price of the dealer plus I don’t have to drive to Marin.
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June 2021 by Bill Gillis
This is truly a five star operation!I’ve brought my cars in several times for either routine maintenance or repairs. Each and every time I’ve left thoroughly satisfied. The technicians are professional and my vehicles were ready at the times promised. Then management insures that customers receive extraordinary treatment. My cars were inspected bumper to bumper with all findings relayed for my consideration. Finally to arrive to pick up my vehicle to find it freshly washed only reinforces my intent to return whenever I need service. Without hesitation I highly recommend British European Motors!Services: Oil change
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February 2021 by Randy Jean
James is a very professional and knowledge based mechanic.I recently brought my 2000 XK8 in to remedy several annoying and elusive problems. These guy's understand the quirks and special problems that British cars seem to come with. They really know there stuff! I would recommend them to any one who wants first class service.Randy St.Jean Santa RosaService: General repairs & maintenance
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February 2021 by Steve Wax
Mark and James have been working on my ‘63 Morgan +4 for a while now. They are exemplary service-minded technicians and fellow compatriots in the campaign to preserve classic British sports cars. I highly recommend them to anyone dedicated to the same cause!
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November 2020 by Ruby C Wight
Great customer service
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August 2020 by Reynaldo RodriguezInfante
Having a place to really have matters looked at with certainty and fixed as it is meant to be. Rey
