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October 2023 by Nick Vazquez
After downsizing in Costa Mesa and had way too many things. I stored everything at West Coast. I actually moved to smaller units a handful of times as I purged through things I didn’t want to keep. I was at West Coast for almost 2 years and never had any issues. Always felt safe and secured. But once Jake started managing, he was awesome to work with. Very friendly and accommodating. I highly suggest checking this place out if you’re needing storage.Thank you Jake for making my experience be great while I was storing with you!
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September 2023 by rodrigo duarte
Moving and finding everything in one spot is hard enough. Since I made that 1st call to west coast, Jake was there, super helpful and went above and beyond expectations! Answered all my questions even made think of more… but answered each one with time and patience! If u ever need to move, a storage unit, or a uhaul? jakes the one to call! Super helpful would go again without hesitation! Thanks for all ur help! I appreciate you, jake!
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August 2023 by Robin Black
Excellent customer service! The manager and every staff member I have encountered here go above and beyond to be helpful!
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August 2023 by J C
Paid more than DOUBLE for the truck I reserved through Uhaul when I went to pick it up. Absolutely zero available parking regardless of pickup or drop off. It's got maybe 10 spaces they share with a smog shop next door. Will never use this place again. Spent entirely too much money and too much of a headache.
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August 2023 by Eln
Excellent move in experience thanks to professionalism from Cami! The place is clean air conditioned and easy to access. I felt safe in comparison to other places in the area.
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August 2023 by LN
Excellent move in experience thanks to professionalism from Cami! The place is clean air conditioned and easy to access. I felt safe in comparison to other places in the area.
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June 2023 by Meanile Tahng
Absolutely love the staff inside the office. Clean facility, very secured & easily accessible. Friendly staff, answers all your questions, & have super patience while I was indecisive. Once I’m finally ready I will definitely come back and rent here!
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May 2023 by Micah Phelan
I was on a tight timeline and required a new storage unit ASAP. There are plenty of self-storage options in Costa Mesa, CA. However, I was looking for quality security, cleanliness, space, and accessibility as a patron. West Coast Self-Storage was the perfect match for what I needed. The working manager, Jake, is friendly and knowledgeable and will take the time to answer all your questions regarding the company's availability of storage units, policies, and various monthly contracts. He even walked me through different storage unit options and was accommodating on my exact move-in. I highly recommend Jake and West Coast Self-Storage if you need short-term self-storage.
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March 2023 by Linda Witt-King
I've driven by this place for years and never saw it until I needed it, and when I did manager Jake, with true professional aplomb, got me all set up in the perfect spot for my needs. Very nice facility, well-maintained, the best I've seen in this area, truly. This will do nicely for now.
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December 2022 by Gary Jewels
Came in with my wife to see storage facility and was helped by Jake. Jake went out of his way to show us multiple units and found one that fits our needs. He even set us up with a uhaul to help us get our stuff into storage more efficiently. Will only be using West Coast Storage moving forward. The property is safe and immaculate. Thanks again.
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August 2022 by Maevan Information
Jesse S was the most helpful, considerate, and kind employee at west coast self storage. He went above and beyond to make sure I got the unit that I wanted. He explained everything from insurance to how to use my new lock. He gave me a complete tour of the entire facility and made sure that I was prepared for my move. I highly recommend this storage company. Thank you Jesse, you are the best!MaKenna
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August 2022 by Benjamin Howard
You can’t go wrong with West Coast self storage. Secure place with air conditioning and wonderful deals . Also, great customer service with Jesse S out front putting a smile on the faces of his customers with detailed professional help.Thanks West Coast‼️
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August 2022 by Brenda C.
Best storage company ever! Our experience with a unit was easy, pleasant, safe , fast ,great pricing, security, ease of use and the employees in the office are professional, knowledgeable, kind and great to do business with!
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November 2021 by Victoria H.
At first was happy with the excellent customer service from Lexi. I reserved a cargo van for 24 hours from 5pm on Saturday to 5pm on Sunday. However I was not able to get the van back and was happy to pay for an extra day and returned at 8am Monday morning even tho I paid for a full day. I left the van on the premise full of gas and turned in the keys in the box. I was charged an "after hours" fee of $20.00. When I brought this to Lexi's attention that since I had paid for a full day on Monday and returned by 8am Monday morning that I should not be charged both the $20 late fee and a full day that they should pick one or another. She agreed to credit back the $20 and give it a few days. I waited a week and called. Left two messages and never heard back. Disappointed that this business didn't follow through with the promise of correcting their mistake.
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July 2021 by Sandra Foley
Excellent consistent customer service. It's great to know all my valuables are safe at West Coast Storage every day!!