“After downsizing in Costa Mesa and had way too many things. I stored everything at West Coast. I actually moved to smaller units a handful of times as I purged through things I didn’t want to keep. I was at West Coast for almost 2 years and never had any issues. Always felt safe and secured. But once Jake started managing, he was awesome to work with. Very friendly and accommodating. I highly suggest checking this place out if you’re needing storage.Thank you Jake for making my experience be great while I was storing with you!”
“Really affordable and friendly staff. Quick pickup from airport (though note, the company isn’t located at the airport and is a 9 min drive away).No issues checking in and out. Also note to bring your car insurance information and policy number otherwise you’ll need to purchase theirs, and don’t go on toll roads unless you get the EZ pass from them (otherwise the charge will be high even if you didn’t mean to take the toll road).”
6AM - 11:30PM
2624 Newport Blvd #101, Costa Mesa
Truck Rentals
“I had a reset Igor a Penske truck. Apparently the location was at a small one man office location in a suite of offices off of Birch and Mac Arthur. But there was an out of date directory, no Penske trucks in sight, no one answered at the office for Nagashi Inc. and come to find out this online reservation was lined up as a One Way out of state. WHICH WAS INCORRECT, I ended up reaching ABC RENTALS which not only answered the phone the guys was extremely patient to listen to me try to explain what was happening. I don't know about you , but these days most people want nothing to do with your problems. These gentleman said they had a rental of exact size they needed and could get me going asap. I got there in less than 10 minute and was very relieved and glad to have come to this little tiny location in my backyard and got the full on friendliest treatment. I HIGHLY Recommend ABC RENTAL for a no nonsense moving truck rental experience. Harry was great and the gentleman who answered my call was beyond patience and helpful for us. Thank you !!!!”
“Our reservation started out rough w Penske. Went to the location my rental was for on 5001 Birch St. Commercial building. No desk for Penske. Called the number on my reservation and was told, that location does not do local rentals anymore. They said I needed to call main number for a new location. Called Santa Ana location. They told me they only had 16' truck. I asked them to check for Monday or Tuesday the following week. disconnected. Called again. Disconnected. Went home frustrated. Called the newport blvd location and Juan hooked me up quick and easy. It was a pleasure to have experienced Juan's excellent customer service. He was smiling when I picked up and smiling even more when I returned the same day before close. As he had 7 reservations for the next day. 10 stars for Juan. United States”
“The property is always super clean. The staff and management, Andrew and Anona are outstanding! I can not say enough about how fantastic my experience has been throughout the 8+ years I have been renting here. I've upsized, downsized, added extra units when I've needed to. I've rented U-boxes, Uhaul trucks of various sizes, when necessary for my changing needs. They make it easy to do for everything you might need. Transactions are easy and efficient always. They have plenty of self serve options on their App to make transactions anytime that's convenient for your schedule. You cannot find a better staff or facility to handle your storage rental needs, offering great support by everybody there. Excellent service!!”
10:30AM - 5:30PM
2059 Harbor Blvd, Costa Mesa
Truck Rentals
“The gentleman, Mike, who helped us with our rental was professional, courteous, friendly and had a great attitude. We really felt taken care of! He is a great asset to your company. The truck was almost brand new, and was so easy to use. Great experience!”
“Exceptional customer service communications and Attitude with customers and Covid-19 protocols are in place .Thank you.Happy Holidays to All Excellent Employee's.Thee Counselor ?”
“The check in was easy. Gave me all the info I needed and didn't try to update me. My return was fast, honest and easy. The staff I felt with was outstanding.”
9:30AM - 5:30PM
2458 Newport Blvd, Costa Mesa
Truck Rentals
“The customer service at this location is terrible, the pricing is also not very good and the truth is the equipment is dirty but the fact is that is how it always has been. If you ask me U-Haul is a very challenging business to run. Could you imagine dealing with customers while they are in between homes. The fact that they're doing business with U-Haul is a sign that they are not able to afford a real moving company. I watched the customer service person deal with a person that damaged a truck. They were claiming that the damaged was already there and it was obvious to me that it was a fresh dent. The yellow paint from the yellow poll the guy hit was literally rubbing off the side of the rig. The reason for the five stars is because the people that work at this particular location are working really hard. Yes I think they need better management, yes the customer service people need to change our attitudes and yes I wish U-Haul would do something about the ridiculous pricing but the fact is that this type of business is negativity every single day so you have to almost feel sorry for the people that work here. Next time I will shop around more, I will look at their competitors and I will also make a reservation much more in advance if I have the opportunity because people are leaving California more than ever and U-Haul is busy like never before. Then you add to the fire the fact that employees don't wanna work, the governor keeps giving everybody money and you end up with what we have. A place that offers a service that we absolutely need but unfortunately has created policies and procedures that are challenging and difficult because the client is also challenging and difficult. That's my opinion anyways.”
“called to reserve a van for my family coming in from out of state. as told that they were sold out but had a couple 12 passengers. Eventually got one reserved and David was very professional to when he assisted us.Would definitely check out!”
“Have used for almost 3 year Sri store casino equip. (Cards,chips, tables, etc.). No problems. Could be open later, just have to adjust. Joseph is great. Once forgot to lock my unit, Joseph called and put on a lock till I got back next day.Ace”
7AM - 7PM
2680 Newport Blvd, Costa Mesa
Truck Rentals
“Excellent service!I made a reservations error, and this location as well as corporate took care of me and helped me straighten everything out. Many thanks. Highly recommendedParking is kind of tricky, but only a short walk.”
“This is a great place to rent a Uhaul. I've rented a Uhaul from Manny three different times and he's always very helpful. Great customer service and dependable place to do business.”
“This place is under new managment and its really great. The woman that helped me was so nice and patient. She was working with everyone so efficiently and calmly and getting everyone everything they needed. I'll be going back it I ever need anything again.”
“The experience I had at this location vastly differed from other reviewer posts. We rented a one way cargo van from them and from the beginning, they were very accommodating to both my mom and I. Van was clean, comfortable and topped off, exactly what we reserved. We had an extra charge that was immediately refunded once notified. ALL staff members were friendly and super patient with us. A+ and Thank You!”
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“So far so good! Life storage at Pullman looks clean, organized and secure. Safak was super helpful showing us the different storage sizes they had available, great attitude and great communication. He understood what I needed and gave his best recommendation accordingly. Answered all my questions and concerns. Overall great 1st time experience.”