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August 2021 by Yazmin T.
This place is a sad joke! Don't waist your money here just shop online
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July 2021 by Husna Irfan
Me and my husband walked into the store and had some enquiry about a pair of shoes that we had purchased before. First of all we were not even acknowledged upon entering the store . We were attended by the store manager name Ashley, she pretty seemed rude and we were surprised that being a manager she couldn't help us with our enquiry. And she was pretty rude in her tone and she kept on using the word she was confused despite explaining our enquiry. We have never faced such a store manager before who does not know how to speak and know the return policy. Ashley was not giving her full attention to us when speaking to her as she was busy doingsomething else .
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July 2021 by Maryam Safari
Very dangerous workers. Manager Maria and the sales person do frauds. They call security on you if you demand response. I was about to have heat attack. Making sure these two get fired for harassment.
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May 2021 by Lauren K.
Customer service nonexistent. Feel like I'm at target. Just order online, all around better experience... because you don't have to deal with these employees this store is a joke.
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April 2021 by Mauricio Pacheco
AMAZING VARIETY OF SHOE STYLES AND FRIENDLY AND PROFESSIONAL STAFF...MY GIRLFRIEND GOT SOME NICE SHOES AND SHE LOVES THIS STORE..
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February 2021 by Julie C.
Maria, the manager, was exceptional! The best customer service I've ever had in a retail store. She helped with an exchange, looked up additional shoe sizes on the database and found several shoes for me. She went above and beyond to make me feel comfortable and welcome. At the end of the night, I ended up purchasing several more shoes. Sam Eldeman is a great shoe store and Maria took it up a notch. She truly made a difference with my experience. Thank you Maria.
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July 2020 by Danny Sanchez
Beautiful selection of sandals
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October 2019 by Keiko Davisson
They have a pretty good selection of shoes and the employees are usually pretty helpful. They sometimes don't have my size in a specific color but they usually at least have the same shoe in my size just a different color and then I can order online.
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October 2019 by Julien R.
Great store been there a couple times love their shoes there. Except the gentleman always on his phone he was not helpful @ all and ignores you VERY RUDE. Everyone else was very friendly and helpful.
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January 2019 by Mike J.
First and foremost I have never done a yelp review, but I couldn't believe the customer service I received at the story yesterday evening that it has to be noted. I called yesterday morning and spoke with Lily, I asked about a jacket in a large and she said she had and will keep it on hold. I explained I will be in the evening before i get in the store. I arrived at 7pm to Shiva who clearly had no desire to help me. I went over to the jackets and said, wait I was told there is a large, there isn't one here, could it had been sold? She said "Only have what's there on the floor and do not have a large" Would not go and check in the back nor look it up, nothing, just don't have it. She asked me who I spoke with and I said I didn't get name because I was driving but I was confident the jacket in large had to be there. She wouldn't budge and check anywhere. This morning right at 10am I called the store and got MaryLina, and she said yes the large is right where it was yesterday when I called. It was right in front of the back and was still in the bag from shipping. I explained I had to drive back another hour to the store because Shiva refused to look for it anywhere. They were very very apologetic and I got back in traffic today and drove back to the store for the jacket. I told them it was unacceptable to make a customer drive back and forth (and I don't live close) because an employee didn't want to check the back and I couldn't go back there myself. MaryLina and Lily handled it professionally and apologized tremendously.
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December 2018 by Kenya K.
Let me start by saying how pleasant Sheva and Lily were when I went to the store yesterday. Sheva has such a positive attitude and appears to be a fun lady. I can see myself having lunch with her. Very outgoing and enthusiastic. Lily was a very nice young lady as well. I told both ladies that they should be cloned. I had to ask myself were these two ladies really this pleasant. After speaking to them for almost ten minutes I realized they were naturally nice women. I will definitely attempt to shop in store in the future as long as I'm interacting with such wonderful women.
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December 2018 by Courtney Kim
The staff tends to hover a bit... Still, ringing up is fine and I can usually get help finding a proper purchase at least. Their shoes are fashionable yet affordable. Comfy too!
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December 2018 by Tammy Anderson
Definately pn my wish list
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December 2018 by Jenny Alvarez
Great place to shop
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March 2018 by Malvika T.
loveeeee all the ladies here! super helpful. this store has a good selection and their shoes in general are wonderful.