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February 2024 by ahmed aly
First of all I found what I need in the suits section with the reasonable prices plus the fantastic help I got from the fashion staff ( V , Paty and Eric ) was really professional and friendly and helped me to make my decision
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January 2024 by Lah Rah
Great service, selection and value. If you are in the shopping mood and enjoy searching for hidden treasure, then you should visit this store.Service: Staff was friendly, helpful and outstanding. Patty at the fitting room was helpful, kind, warm, personable, and mentioned that she would gladly offer her opinion upon request. I ended up purchasing 24 items and John, Maria and Mimi worked as an efficient and collaborative team to place covers on the merchandise. John extended an offer to help us to our car given that it was dark outside and it was quite a large purchase. We gladly accepted and were impressed with the high level of customer service received.Selection: The selection of merchandise at this location is excellent.Value: You will get a lot of value as a one-time customer but a lot more value if you sign up for rewards.Parking: There is a free parking lot adjacent to the store.
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January 2024 by Lah R.
Great service, selection and value. If you are in the shopping mood and enjoy searching for hidden treasure, then you should visit this store. Service: Staff was friendly, helpful and outstanding. Patty at the fitting room was helpful, kind, warm, personable, and mentioned that she would gladly offer her opinion upon request. I ended up purchasing 24 items and John, Maria and Mimi worked as an efficient and collaborative team to place covers on the merchandise. John extended an offer to help us to our car given that it was dark outside and it was quite a large purchase. We gladly accepted and were impressed with the high level of customer service received. Selection: The selection of merchandise at this location is excellent. Value: You will get a lot of value as a one-time customer but a lot more value if you sign up for rewards. Parking: There is a free parking lot adjacent to the store.
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January 2024 by Mi Bee
Everything is very expensive for a pseudo outlet store.
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January 2024 by Carlos Trujillo
To expencive
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January 2024 by BigAl
Great name brand merchandise at discount price but you need to search for deals
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January 2024 by Kathy B.
This store from their lack of merchandise to their rude employees is why I will NEVER go back! Rude to me at their fitting rooms barking out orders to "leave cart outside" "we have alot of theft" OK disgruntled employee dont take it out in your customers!!! Lady in front if me going into fitting room grabs her hand basket out of her hand as well throws it outside, then proceeds to get on her two way radio and talk about the situation within earshot of me!!! So uncomfortable leftclothes in fitting room and left. Will now contact upper level Mgmnt, not acceptable!!!!
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December 2023 by Rima M.
Kim is wonderful. Had issues with an online order & the bag I ordered arrived damaged, after wasting time with dispatcher's on the phone from overseas, who were borderline irrational, and could provide no resolution, I called this location on a whim, and was likely connected to Kim, who is a manager, she helped me navigate the return, and gave me the best information on what to do, seeing as returning an online item is kind of a waiting game, so she informed me to contact customer service, and create a case, that of which I did, and I got the speediest resolution as opposed to doing everything via email.
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December 2023 by jaspal singh
Customer service very bad I order twice they are sending wrong size both times
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December 2023 by Alvaro Cornejo
A lot of good stuff, designer brands with 70%
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November 2023 by G L
Shoutout to Tish for amazing customer service! She mentioned I was just a few dollars shy of getting 25% off and let me grab an extra item so I could get the promotion. Most cashiers wouldn't have said anything but she went the extra mile.
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November 2023 by Bruce Montana
Good store to find discounted designer brands. Lots of selections.
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September 2023 by Gary K.
From the security guard Alexis to the cashier Marlene and of coarse the store manager Yahtzee I had an awesome experience. If there's something you want or question needs to be ask, ask the store manager they will do what they can to help you out. Everybody there was a rockstar. Rock on Off fifth S. Coast Plaza
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September 2023 by fariha naqshbandy
I ordered a black raffles dress friday night. Picked up the dress Saturday, yesterday,afternoon. I wash all the clothes before I wear them, the instructions on the dress said Machine wash which I did, after the first wash before me even wear the dress all the raffles were gone. The next day,today, I took it back to the store they refused to refund me because the tag was removed SHOULD HAVE I WASHED IT WITH THE TAG ON? The manager Marcus said he can put it back on the floor because someone could be allergic with the detergent I used. That means they selling defective merchandise on the floor. I have other clothes with raffles I wash them and nothing happened to them. This fabric or dress clearly was defective so I lost money, never shop at Saks fifth Avenue or off 5th.the insttr
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August 2023 by Arya S
Kin provided next level customer service. Helping me get prepared for my same day event. Kin was a amazing help, I would have been able to purchase without her