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February 2024 by Albert Shao
Hi, Saddleback is friendly, professional and fair in price. Before going to this shop, my car was so problematic that I even planned to sell it to Carmax. However, Saddleback fixed my car with a reasonable price. Of note, the service fee at Saddleback was only one third of the quote at another car repair shop at Irvine.
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February 2024 by Lauren Sherman
Adam and the team at Saddleback Automotive are amazing. They truly care about your cars preventative maintenance, not just the repairs. I have been bringing my cars here for years and trust them implicitly. The prices are very fair and everyone goes above and beyond to take care of you. You will be in great hands at Saddleback!Service: General repairs & maintenance
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January 2024 by Michelle Houk
Adam went above and beyond to inspect I car I was looking to purchase, providing a full report and some very helpful advice! Very trustworthy shop!
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January 2024 by Michelle H.
Trustworthy and Automotive Shop don't always go hand and hand but when it comes to Saddleback Automotive they sure do! I was looking to purchase a car for my son who is a first time driver. Adam provided a full inspection and explanation of his discover. He went above and beyond by also offering some really great advice. Very trustworthy man and business! Would highly recommend to anybody looking to purchase a used vehicle to take your car for inspection here prior to purchase.
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December 2023 by Eduard Serediuc
Excellent service as always! Efficient and transparent.Service: Engine repair
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November 2023 by zach taylor
They have always been great to my family and I. Adam and the staff quoted me $700 for something I had been neglecting for a long time. Upon talking with Adam, and him learning how little we drive the car, he was able to cut the price in half, bc all the work a normal car would have needed, wasn’t needed anymore. They have always been honest and up front with me, my wife, my brothers, and friends. I would always recommend them.
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November 2023 by The Graceful Warrior Project
Adam and his team at Saddleback Automotive are nothing short of INCREDIBLE. I was referred to him by a friend after I got my 1989 Bronco 2 and I’ve never wanted to go anywhere else. He goes above and beyond to get the job done and is always fair and kind. He’s done everything from replacing the engine to replacing my gas cap and everything in between. I tell everyone to go to him- you won’t regret it!
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November 2023 by A N
Needed a new shop to get my car work done and I went to this one per a recommendation that I had.There was some time logistics issue but that was my fault for not calling in to verify.Met up with Andrew who opened up shop and he was very easy to talk to and knew a lot about cars in general.Told them what was going on with my car and they said they'd take a look at it. Met with Adam the owner once he got into the office and again very knowledgeable.I knew my car had coolant problems and sure I could have maybe found the issues myself in the future but they told me what needed to be done and I said let's go ahead and do it.I also sat in the office for most of the day which was nice because they allowed for it and this let me get my work done without having to walk to a coffee shop.My car was finally fixed later in the day and there has been a noticeable difference. One thing to note as well was that my air conditioner was not cooling as much. I told this to Adam and he said that we could try to fix the AC or wait for the rest of the repairs to be done and assess it then.I'm glad I wasn't just told that my AC needed repairs as the coolant problems were the cause of my AC not cooling the car well.The rate for labor is worth the cause and the team stands behind their work. We're definitely going here in the future for any repairs/work on our cars.
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October 2023 by Juan J.
Installed the wrong catalytic converters in 2011. My car recently failed the visual part of the smog test. I called this company and they said they would not do anything because they are under new ownership. Now I am stuck with a multi-thousand dollar expense for no fault of my own. Avoid.
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September 2023 by Angela Monroe
Saddleback Auto is truly an amazing find. The owners are dedicated to their mission to be the best. They explain all details of work that needs to be done by lifting the hood and showing you exactly. Their techs are very good at what they do and best of all, they charge a fair price. Angela M.Service: Steering & suspension repair
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September 2023 by Marty Simons
Trust worthy guys willing to work with you. Diagnosed an engine performance issue that 3 other shops could not figure out or just wanted to throw parts at. Only light upsell on additional "recommended" services. Finding a good shop isn't easy these days, I highly recommend Saddleback Automotive.Services: General repairs & maintenance
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September 2023 by Tyler Houston
By far the best auto specialists around. I’ve been going there for years! Great work and great prices. Trustworthy and skilled. Adam and the guys are very professional. Highly recommended
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August 2023 by Kelley G.
Adam and his crew are great. When I was looking for a place to work on my G Wagon I scoured Yelp to find someone who represented high end repairs at a reasonable price. He has worked on our Military Hummer, Tahoe, CLS, Silverado and my G Wagon. Adam is a Jeep lover and has many classics cars that they work on. Honest and trustworthy for sure. Highly recommend!
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July 2023 by Liezle Lingasin
New to the area and was referred to Saddleback by a friend. It was easy to make an appointment, they gave me a breakdown of services + costs (which was fairly priced) without trying to upsell me on unnecessary services, and everyone there was friendly!
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July 2023 by Mariano Segura
With my wedding quickly approaching, I was in need of working AC for the trip to our venue. (6hr drive to the Sequoias)I called several places around the area to see if they could do an AC conversion (R12 to R134a) on my FJ62, and I either never heard back or they didn't feel comfortable doing the work.Saddleback Automotive was very responsive and has a great team with a wide range of expertise. I dropped my truck off, and they were able to source all the necessary parts and convert the AC system within a day.If you need work done on any vintage Toyota Land Cruisers, they can definitely get the job done well!
