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September 2023 by Hossein Jahandideh
EXTREMELY lazy business! As all the reviews suggest! They open only when they want, I've been going back and again to receive a package and every time they are closed. I don't understand why UPS still works with this ridiculously lazy business and literally traps our valuable packages where we have no reasonable access to them.
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September 2023 by Jerad A.
Maybe this place is ok, but I went there during their business hours that were even confirmed and posted on the door and they were closed. It looked cluttered and dirty too.
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September 2023 by Ernie Mills
Website says it’s open for business but it’s still closed and I’m trying to get a print out of an page for the infinity gauntlet because I need the infinity stones in color
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August 2023 by Kristin B.
I recently had an online order arranged to be picked up at this location. I decided to check their reviews since I'd never been there. All I saw were horrible reviews about the store being closed a lot thru normal business hours and people unable to get there packages. I decided to call the location around opening time and a friendly woman answered the phone around 10am (opening time). I then called the day before my package was to be delivered and asked how long I had to pick it up once it was delivered and a friendly voice said as long as you need! Today, it was delivered and I called again to see if it was there and it was. I arrived shortly after and a very friendly lady named Nene greeted me and gave me my package after checking my ID and the pick up code. I strongly recommend this shipping store for any of your related needs! Thank you Nene!
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June 2023 by Aventura E.
A signature required package was sent to me late by the shipper, not the fault of the Postal Copy Center of course. I was out of the country by the time the item arrived at my residence for a signature, when I couldn't sign for it, it went to the PCC. What is their fault is when the package arrived there I contacted them, spoke with them about a friend possibly picking it up and if he couldn't, could it be held until I returned on June 24th. I was told this was fine, emailed the person who told me this (Mimi) just to confirm my plans, wouldn't you know it, they shipped it back to the send on June 23rd. In my original request I said I may not be able to pick it up until the 26th but when I got back on June 24th I went to the location and they weren't even open, at noon, on a Saturday when the hours on their door clearly state they are open on Saturday! The kicker was a sign on the door read that they were hiring, maybe they fired Mimi since she's bad at her job, at least that would explain it. Hopefully, if they do hire someone they won't be as awful as whomever dropped the ball with my package.
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June 2023 by Matt LaCroix
Worthless place...avoid at all costs. Do not respect hours...closed when supposed to be open. Contacted UPS as well. No response from management.
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June 2023 by Aaron B.
A pretty important package was redirected here and I literally cannot get it because they are not open during the times they say they are. My experience is the same as everyone else's here. This place needs to be shut down for good and UPS should never use this place ever again.
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June 2023 by Drew S.
My experience with this office was actually much better than what had been previously posted. The representative (I believe named "Nee nee (sp?)" was not only friendly, but knowledgeable and saved me money. I would certainly use their services again.
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December 2022 by Jizo Hallgren
Not even sure why this place operates? Always closed at Random times and just horrible service when someone is actuallythere. I honestly think it's business is "helping" another business...if you catch my drift. Save your time and go anywhere else.
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July 2022 by Javier Marie Herrera (JnM)
It's good when it's open but unreliable when it clearly says the hours and no one is here during the hours specified. Especially when you come from far to pick up mail. They never answer the phone or show up to work. The owners are irresponsible but the one worker they do have might not be a multi tasker but is friendly and dependable when hes helping you gives a 100 percent to hunt down your mail or packages. But it's not his fault when the owners aren't responsible for the overall business.
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June 2022 by Czarina D.
I've had two experiences here when I've arrived during business hours to drop off a package and it's been closed. Today I arrived at 10:20AM and it was closed. It was supposed to be open at 10AM, according to the sign on the door. Disappointing experience. Probably best to go someplace else.
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May 2022 by Angel Anchondo
Should receive 0 stars.Store house posted open at 10AM.Waited until 11AM and no one still hasn’t showed up.Worse service I have ever experienced. Punctuality? No such thing to this owner/employeesDon’t expect any different if you were to go.Still yet to have no received my package. Definitely won’t be coming back here and it’s my first time
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April 2022 by Damon Claussen
It's 10:38am and they SHOULD be open at 10am according to the sign on the door. Happened too many times. Won't be back.
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March 2022 by D C.
Not sure if the employee is the owner's son, OR the owner. Either way, I've wasted too much time coming by when they should be open to find the door locked and things still closed. It's 10:38am and they SHOULD be open at 10am according to the sign on the door. The employee is just 'odd'. Don't get him talking or he will talk your freakin ear off. He doesn't get subtle cues that people who come in there are busy and there for a reason. He reminds me of the type of person I went to school with who was into Dungeons and Dragons, stayed in the corner of the cafeteria, and socially was a bit awkward. Don't get him talking about political stuff, USPS (official history), or movies... that conversation will go on longer than you want. Now I must find another place to drop off packages. The person who owns this store needs to have a serious look at how it's being run. If it's the guy behind the counter who owns it, maybe consider hiring someone young and cheap so you can stay at home, not deal with the public and watch movies with munchies. Won't be back.
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March 2022 by Varun R.
This place is always closed during posted open hours. It's the worst UPS access point because I can never pick up ky packages on time.