-
November 2023 by Donna M.
I had a fantastic experience at Oilstop in Costa Mesa, CA, this morning. Rhonny was courteous upon arrival when greeting me, offered a beverage as I waited. Anthony provided exceptional service during my oil change - he an excellent communicator, and displayed utmost professionalism throughout. Highly recommend!
-
November 2023 by Kayla C.
They're so all so friendly and helpful!! It's inexpensive but they'll tell you what you need to do to keep your engine healthy. Topped off all my fluids for me during my oil change too. Ten out of ten recommend. Thanks for the great service! My roommate recommended to me, I'll come here forever now. He likes the complimentary beverages lol
-
November 2023 by Samuel L.
This review is particularly for a young gentleman named Leo. I came in to do a full transmission flush and power steering flush three weeks ago and I noticed that my car was making a more whiny noise than when I brought it in. I knew something was wrong and so I decided to stop by oil stop and I had a concern if they would try to upsell me or blame my car in any way for their inadequate service. When I arrived, I was greeted in a friendly manner, and Leo took my car and took his time on making sure all the areas were well lubricated and there were no air pockets. You can tell that quality was a commitment of his and I kept thanking him and he responded saying this is just how he likes to do things and I really felt that. I hope he stays for a long time because he is a man of integrity and of quality. Thanks again Leo wishing you great things this year.
-
November 2023 by Crystal S. Siphan
The service is really good. They always gave my puppy a treat and water when I came here ☺️☺️
-
November 2023 by J S.
Andreas and Johnny and the rest of guys today we're AMAZING!!!! We got a European synthetic oil change for our Mercedes. We will also be back for our Camaro and BMW. I has calle da head and Andreas was so helpful on the phone. The team environment and consistency throughout all the staff was nothing but positive, happy and respectful vibes. We will definitely be back !! Thank you guys !
-
September 2023 by Cynthia H.
Super quick and easy oil change. The guys are very professional and have good team work between each other and communication with you. Andres and Anthony helped me out and they provided great service with lots of extras like washing windshield, lubricating doors, topping fluids and tire pressures. Highly recommend !
-
September 2023 by OC Girl ..
OH MY GOD!!! Outrageous.....Never again! The manager and his staff are THE most dishonest people I have ever dealt with in my life. How they can sleep at night knowing they are scamming people, (specially ladies with no car stuff background). Took my daughter's (older) car there to just do a simple oil change (with the "$20 coupon" they sent me in the mail) and ended up getting charged over $150 for everything they "recommended" and when I came home I found out that their price for each item is literally double (if not more) than other places. Some of the items on the receipt was not even mentioned to me and they claimed they did it (without my knowledeg??). Went back and talked to their manager and he claimed that the prices are correct and if I take my car to a dealership, it would be higher than their price!!! (Like I was gonna take my 2004 old car to a dealership for a simple oil change??? wth?!). I told him they not only over charged me but some of the items on the receipt was not even done on my car and are completly made up! As you see in the pictures he ended up giving me a refund of $36.33 but I have no doubt, they still stole more than $50 from me. They are SO SO dishonest!! How can you guys feed your kids with stolen money from a single mother who works two jobs to keep up with everything...??! My message to the manager and his staff: Just wait for your sweet Karma to catch up to you...
-
September 2023 by Chrissy J.
I've been coming here for many years and they only hire the very best mechanics. Super knowledgeable, extremely honest, cold water or coffee when you arrive, through diagnosis of my truck every time! They go above and beyond with their customer service and the manger is the nicest person you will ever meet. I can't say one bad thing and I've been here 15 times or more. Thank you for whoever runs this establishment!
-
August 2023 by E. Ok
Service is good , but on Saturday I’ve been waiting and the guys taking their time and taking to each other’s, be serious about it , people have stuff to do , same time you will get more business,
-
August 2023 by Keith Paterson
Support the Resident Homeless Man! The Employees don't care about the Guy Loitering on the property. Expensive Oil change. Lots of Upsell. Tried to change a belt due to "cracks" but I went to my normal mechanic and He said it was new and not needing change.
-
August 2023 by Erik Mandujano
Reviews are done by employees only they get rewards.This place is a dump they broke my radiator and said the car was old.The manager he was just laughing like an idiot.All I have to say about that place is garbage garbage garbage.
-
July 2023 by Matt Smith
Couldn’t say enough good things about this place. This is the best oil stop I’ve ever been to. John the manager was so helpful. He’s what sets this location apart from the others. His leadership and the way he helped the other guys was cool to watch.
-
July 2023 by Butch Chelliah
James was excellent. Everyone at the store is remarkable and so professional. This is the best oil change I’ve ever received in forever.Service: Oil change
-
June 2023 by Darian Sims
This was the best customer service I have ever received from an auto shop. The staff was top tier. They were friendly, welcoming and provided great recommendations without making me feel pressured. Comparing my cars fluids with what it should be was a very comforting touch. Will be back again.
-
June 2023 by Bogan’s King Que
These guys remind me of old school gas stations when they came out checked your water your fluid as well as your tires. Very respectful and professional, and even offered me water.
