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March 2024 by Liz Bocardo
Love lululemon but this location is not it. If you are thinking of doing a return through their quality promise program don't bother coming to this location. One of the girls did not even take a look at the defective item and just plain out said they did not do that. I decided to submit the request online and it was quickly approved.
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January 2024 by hendrix.
Love lululemon. Wish they carried my size
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January 2024 by Lizbeth Canales
Love this place. the personal was so helpful and friendly.
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January 2024 by Rebecca Tennant
Amanda and Coli were so kind and helped us exchange some pants I got super quick and easy. Amazing customer service!
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January 2024 by Karen M.
We need a large lululemon like this one in San Diego! I could spend all day here! Jk! But for real! This is probably the first lulu I've been to that carries just about EVERYTHING! In all sizes and colors and styles. It was like heaven! It was busy though so maybe it was the day of the week, idk. We're not from the area, our local stores in San Diego don't get this busy. The line was looooong! They also had a good area with discounted items too, though I didn't skim through those because I knew what I was shopping for. Which what I love about this store with its large selection was that I can try it on and not just hope and pray that what was ordered online will fit correctly. Next time I'm in the area I'm definitely stopping by again!
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January 2024 by Jamie M.
I've gotten HORRIBLE service at other Lululemon stores, but luckily never here. The staff is amazing and very helpful. They usually approach me and ask if I need help with anything. They usually always find my size for me and then get me set up to go into a fitting room. The great service is maybe because I shop here on random Tuesdays around noon when it's not busy? And that's why they are so helpful since it's not crowded? Idk, but I am always very happy at this store and selection. I love the clothing so much, it's really worth the price. Note! If you have a very small waist and thicker thighs, try the wunder train contour fit leggings. They are a dream!! Never slips down at the waist. During my workouts, I don't have to pull them up, ever!
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October 2023 by Anh L.
Bad customer service too.. omg its just overpriced activewear and the asian female cashier on Sat Oct 14th literally gave me a bad attitude when I was trying to return two pants. Her tone of asking for bardcodes from the email to return was ridiculously rude. Instead of asking me about whether i carried the original payment card, she needed to ask me to go search for "we got your order email " to just look at the last four number digits of my credit card. Her instruction was so confusing, her attitude was annoyingly bad and tbh even she complimented my shirt with her fake smiles , it could not hide her rudeness. At least the return went through and i got my money back. Its just a piece of clothing i wear to yoga places to sweat in and it would make me feel annoyed every time i went to the store then thank you next. I regretted all of the money i spent with this brand and never again.
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August 2023 by Celine N.
Very bad customer service. Don't go to this store ( south coast plaza). They're very discrimination.
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July 2023 by Melissa Loo
Amy is a true gem at the store! Her friendliness and approachability make shopping at the physical location a delightful experience. I highly recommend visiting this store and interacting with Amy to have a genuine and pleasant shopping encounter.
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July 2023 by Adren Tran
The girl who's usually in the back assisted me with the hemming service was very helpful and pleasant.
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June 2023 by Mark Mac
Went there to buy a Yoga mat and just wanna say Christine was very professional and helpful! Thank you!
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June 2023 by Lior Fatiha
The lady at the cashier was quite rude, but everyone else was really nice.
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April 2023 by Heather M.
Great customer service here! Lindsey helped me so much! I will be back. I love my new yoga pants that she helped me pick out.
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March 2023 by Frankie G.
Closed at 8pm on Friday :( said 9pm on Yelp drove all the way from Long Beach disappointed
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February 2023 by Sue L.
If you are a Spectrum user with an Apple product, DO NOT consider the purchase of The Mirror. There are constant connection issues. Tech support continues to be rather ineffective. I regret the purchase, and do not wish you the frustration that comes with it.
