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September 2023 by Niki L.
This review is for the truly amazing Jordan and the entire staff at Newport Lamborghini !!!! The people here provide elitist, caring, and Michelin-quality services!!Such an awesome experience from start to finish! I can honestly say that I have now "gained" a new friendship rather than just a business acquaintance.... :)Where do I begin? Like most of us, this whole pandemic episode has led myself to seek inner self-restoration and focus more at me! So naturally alot of "therapy sessions" ***coughs**ahem*** shopping and a new Lamborghini will do the trick hihihihiFast forward, found Jordan through numerous recommendations of some of our closest friends so decided to give him a call..I mean it is a typical dealership with normal sales people doing normal normal car transactions right??? How awesome or different this can be???...That is...until...wait for it *drum rolls*......OMG OMG... the services, the simplistic and smooth process, the life altering experiences... oh wait, scratch that, that is overdoing it... but OH C'MON this type of place still exists??????????????? To put it succinctly. I am very pleased with Jordan & Newport Lamborghini and their ability to transform customer service into an art form! You can clearly recognized that they prize themselves on delivering first class customer experience and honesty is THE best policy!Jordan's professionalism and his uncanny ability to build immediate rapport with his customers certainly made a lasting impression. Most of us would have to admit that we've had our share of mediocre services from other businesses in the past. However, some organizations are starting to "get it." They realize that in today's competitive marketplace, consumers have a greater number of choices than ever. Therefore, it's important to let those with whom you do business with know that you notice and appreciate a job well done.As a result, such a commitment to great customer service by the staff and Jordan should be commended. You can be sure that I will continue to refer ANYONE I've come in contact with for many years to come.Providing personalized, unique, professional, high-caliber experiences for your customers will inspire loyalty, rather than depending on fancy ad campaigns or discounted pricing alone.Competition is indeed good for the marketplace!P.S. Jordan thank you for the private backlot tour of the facility AND awesome set up on pick up day!! Also, the wrap recommendation with Sean was on point. He is awesome as well just like you!!
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July 2023 by Koree
No experience with the dealer itself but they host a monthly car show on the first Saturday of every month, 9am-12am. They are some of the most mental car shows I've ever been, with popular car vloggers being a pretty common sight. Highly recommend going to one of their car shows. You won't be disappointed.
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July 2023 by Soudalath Chanthavong
I am writing to express my disappointment and frustration regarding the lack of response and assistance I have received from your dealership, Lamborghini Newport Beach, regarding a recent issue with my purchase of a G-Wagon.On 05/18/2023, I purchased a G-Wagon from your dealership, excited about owning such a prestigious vehicle. However, just two days after the purchase, I discovered a malfunction with the back door sensor. Concerned about the safety and functionality of the vehicle, I promptly took it to a Mercedes Benz dealer to have the issue rectified.During the sales process, I was promised by the salesperson that the dealership would work with the manager to credit me a voucher check to cover the costs of repairing the malfunctioning sensor. I trusted this assurance and believed that Lamborghini Newport Beach would promptly address the situation to ensure customer satisfaction.Regrettably, since contacting the salesperson regarding the credit voucher, I have experienced a complete lack of communication and support. Despite my numerous attempts to reach out and obtain updates on the matter, I have not received any response from your dealership. This unresponsiveness has left me feeling neglected and disheartened.As a customer, I believe it is only fair to expect timely and efficient assistance, especially when faced with a significant issue so soon after purchasing a vehicle. I find it highly disappointing that Lamborghini Newport Beach has failed to uphold its promises and has left me hanging without any resolution to this matter.I kindly request that you take immediate action to address this issue. I expect a prompt response to this complaint, along with an update on the status of the credit voucher check. If the dealership is unable to assist with this matter, I request clear and honest communication, so I can explore alternative options to resolve the situation.I trust that Lamborghini Newport Beach values its customers and their satisfaction. I sincerely hope that this complaint will be taken seriously, and appropriate steps will be taken to rectify the situation promptly.Please consider this letter as an official record of my complaint. I anticipate your prompt attention to this matter and hope for a satisfactory resolution.Thank you for your immediate attention.
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July 2023 by Salar Azad
Randy was amazing throughout the whole buying process. Had a great experience, extremely knowledgeable and answered all the questions I had. Thanks!
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June 2023 by Julio C.
Very disrespectful staff and miserable. Super bad attitude, no professionalism whatsoever, not how you treat a customer. Maybe pay them better or find better people who do their job correctly.
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June 2023 by Luke B.
This place is miserable the staff here is so awful. I was treated like crap when i attended a event here. Don't come here they are awful people go to any other lamborghini dealership if you want a Lamborghini.
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June 2023 by 702 DMV Service
Rick A contacted us to assist in registering a Lamborghini for his client who lives here in Las Vegas. He went above and beyond for this customer, even going as far as travelling to Las Vegas himself to get the paperwork situated. He was very organized with all of the registration documents and arrived at our office on time. Definitely looking forward to working with Rick at Newport Lamborghini again, if he shall need us in the future!
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June 2023 by The Creation Station Studios Executive Offices
horrible trade in values and process. They don't buy Lamborghini Urus's or aren't interested, as per Dallas and the used car department. Don't waste your time trying to sell your Lamborghini urus to these people. They tried to have me drive to Newport to see the car, only to tell me they aren't interested in a perfectly find urus, because Im not buying a car from them........
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June 2023 by Ducksm Lakshmi
Great selection of cars outdoors, you are able to walk around and freely look at hyper cars without being judged by rude salesmen. Love it!
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May 2023 by Nathan Wintrode
I run an account on instagram dedicated to cars. Love coming here and checking out all the exotics! Friendly staff who have no problem answering questions.
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May 2023 by Jack Richard
Every time anyone from my family comes here, they are extremely respectful and helpful. My family has bought several cars from these guys over the years at their different locations and each time the process gets even easier. The only thing I have to complain about is the service turn around time, but I understand the parts take awhile to come in. I will continue to buy my exotics from these guys. Thanks team Lambo!
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April 2023 by Sameh Radwan
If you're looking for an exotic car dealership in Irvine, California, look no further than this one! It's widely regarded as the best in the state, and for good reason. They have a fantastic selection of exotics, ranging from Lamborghinis to McLarens to Bugattis. Whatever your dream car may be, chances are they have it.One thing that really sets this dealership apart is their sales team, particularly Abdel. He took great care of me and showed me around the lot, making sure to answer any questions I had without any pressure to buy. That's a rare quality in a car salesman, but it's one that sets this dealership apart from the rest.If you're in the market for an exotic car, I would definitely recommend this dealership. Ask for Abdel and you'll be in great hands.
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March 2023 by Stuart M.
This is not a review on buying a lambo or service. I took my 3 yr old son to the dealership today as he absolutely loves the car. I rolled up in our suburban which by no means is a luxury car. I was expected to be ignored but was happy to see that a sales guy actually walked out in the rain to see if we needed any help. Wish I got his name. My son looked in every car there including a Bugatti and nobody bothered us. This really made his day. One day I can only dream of getting lambo and I will for sure go to lnb first.
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February 2023 by michael watcher
Worked with Sebastian on a 2018 Lambo, he was very knowledgeable and professional to deal with. Highly recommend this dealership!
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December 2022 by Michael Lewis
I spoke to Matt a few times he is very knowledgeable, and he loves what he does and the cars he sells. He was extremely friendly and honestly probably the only person I trusted in this journey.