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June 2023 by Jennifer Rivas
There's no zero star option so take this one star VERY lightly. This companies customer service is terrible. There was a fraudulent purchase for a pair of jeans made of over $250 dollars. When Joe's was contacted we were told that we would still have to pay for return shipping for a purchase that was never authorized. After some back and forth they said a return label would be sent over, but surprise surprise it never was. That's when we realized the bank would be the only way to get the money back. Come to find out THIS company who charges $200 plus dollars for their merchandise filed a dispute and fought hard against someone who is just trying to make a living. That amount of money may not seem like a lot to Joe's but it makes a huge impact to us. The company who emphasizes "their ability to distinguish themselves from the pack" are really proving that they don't care about people just their own capital gain.
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June 2022 by Natalia Hynes
My husband and I went to the store today without the intention of buying anything. We ended up purchasing a few pairs of jeans; we could not resist the memorial day discount, lol. The two ladies who assisted us, Naami and another super nice lady, were beyond nice and friendly. Thanks again.
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March 2022 by Tara A.
Saw a shirt I loved in the window. The sign said 30% off entire store. I went to go buy it and they sales person said not on the shirt I picked out. Don't put a sign up that says entire store and then say no Very disappointed. By the y t
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February 2021 by Alysia Gadson
Rachel is awesome! So friendly and helpful. I hadn't shopped here in years and went 2 weeks ago. She picked out my new favorite jeans for me and they're PERFECT so I went back today and got another pair and Rachel was awesome again. Thanks!
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November 2020 by Del B.
I cannot believe that they don't advise the sales are final! Went today to return a jacket and wasn't able to get Theo he back. This is an item bought last week that is unworn and he the tag on. Never been told the sale was final. Usually when it is it shows in red in the invoice. Very disappointing particularly in those times
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November 2019 by Robertson T.
Great customer service from the staff. Maria went above and beyond to provide us with excellent customer service . They really took the time to show us they care about customer satisfaction. Thanks you guys!!!
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November 2019 by Yael S.
What a fab holiday shopping experience! Walked in the store in full blown Black Friday rush, to find a lovely team, who did their very best to accommodate all our wishes! Manager Maria was super fun, smiling and laughing with my hubby and I as we tried on almost every pair of jeans they had at the store... Nina, Rachel and Andrew kept bringing in more stuff to try and catered to our every wish.. we found exactly what we wanted, were treated to a special gift and with the 40% off for the holiday-it was a steal!!! Wish all sales teams were this easy going and fun! Holiday shopping would certainly be a lot more relaxing...
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December 2018 by Hannah Bagh
Chic stylish clothes! Aweosme salesgirls who are great listeners and fab stylist!