I have been a regular J Jill shopper. I rarely visit this store because of the staff being unfriendly. Walked through the entire store today, no customers, and not one of the them said welcome or even acknowledged my presence. Oh well, it's a good thing that the Del Amo Mall and Manhattan Beach have better customer service.
March 2022
i have been going to J.Jill's to shop in Costa Mesa for years. The quality of clothing is excellent, maybe a little pricey for me, but worth it. I have always found the customer service to be excellent, friendly and so helpful.
December 2021
I love J Jill clothing! I've been wearing J Jill for years and love the styles, quality, customer service, and have enjoyed the sales. I've noticed there are many exclusions to their sales now. I wanted to shop the sale for the Fit line and the Robes/Pajamas line and both were excluded? So disappointing.