June 2021 by Ommid Bavarian
The best in OC
April 2021 by Garrett T.
I should have written a review long ago but... These guys fixed our brand new Model X and did an incredible job. I am certainly not the easiest customer to please as I own a two collision centers myself. (I don't work on Tesla at my shop!). They were very courteous from the start. Nicole and Jennifer up front were a pleasure to deal with. I have sent countless customers with structural damage to their Jaguars and Teslas to them. As one could expect clean work happens in a clean shop and they do not disappoint. From someone in the industry who is beyond picky; I can tell you they do not disappoint. Have and will absolutely recommend.
April 2021 by Crystal P.
I've found myself becoming a repeat customer of this shop because people have repeatedly hit me. Although the situation is not ideal, I feel at ease knowing the quality of work they do. I love this shop because they do everything they can to make the process the smoothest possible for me. They do amazing work and Nichole, Jennifer and Holly are all awesome! They always make sure I'm informed every step of the way. They go out of their way to give the best service. They're all so nice and welcoming. I really appreciate this shop and am a loyal customer now. If you are on the fence out bringing your car here, do it! I've been here for 3 different incidents and the quality speaks for itself! My Tesla looked great!
January 2021 by Nancy & Jeff Edwards
The cleanest and best quality repairs you can find in Orange County. The staff is amazing
December 2020 by Robert Harrison
The quality of the work and service was the best I have seen.I would not take my car any where else.They were informing me all through the process about any issues and the completion time.This was my second repair at this facility, and both times were professional with great service and quality of work.I have had no issues, so I cant comment on follow ups, but based on my experience Im sure they would be professional, and handle any complaints with a professional manner.Service: Body & Trim
December 2020 by Jim K
Beautiful place. Their quote was three times higher than a local competitor...
November 2020 by Jerry Dunton
Without a doubt the finest quality and customer service you’ll ever find in a body shop. In all of my years, I’ve never found a body shop to be more organized, clean and pristine in every way, it’s just the way they run their business!
October 2020 by Mary Lou S.
Excellent customer service! European Motor Car works is by far the best place to have your car taken care of if you ever have an accident. They do excellent work and your car looks brand new just like the day you bought your car. I highly recommend them!
September 2020 by Sidney Baum
I cannot say enough positive things about European Motorcar Works. I have been using EMW for the last 17 years, however, their new facility is just next level. The level of organization, professionalism and cleanliness is more akin to a hospital than an auto body shop. While the damage to my bumper was minor, I truly appreciated the patience and professionalism of Jennifer and Holly as they cut through the typical insurance company red tape to speed the process along. Kye Yeung, the owner of EMW is an absolute perfectionist and master of his trade. The paint match and repair was spot on. My car was professionally washed and detailed after the repair. All of my personal belongings were placed back in the car precisely as they were. I’m sure my car was happy to hang out amongst all of the Astons, McLarens and Jaguars, however, we’re glad she’s back home and looking as good as new. Thank you ?
September 2020 by Charity Cox
Excellent customer service!
June 2020 by Daman J.
Best service provider by any car body shop . Customer service was magnificent. Hats off to front lady she was awesome .
June 2020 by Harrisonhomesca
The quality of the work and service was the best I have seen.I would not take my car any where else.They were informing me all through the process about any issues and the completion time.This was my second repair at this facility, and both times were professional with great service and quality of work.I have had no issues, so I cant comment on follow ups, but based on my experience Im sure they would be professional, and handle any complaints with a professional manner.
June 2020 by Chelsie Stringham
Excellent customer service and work!! I highly recommend this place!!!
February 2020 by J DoubleU
Best factory authorized shop in SoCal
February 2020 by David T
Everyone here has gone above and beyond my expectations and I will trust them with my car work for all time. They are great with customer support and work with you to figure out what is going on and in particular Jennifer - she has been amazing and there is no one else I can give higher praise to-thank you and your team for what you guys and gals do.