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August 2021 by Patrick Chea
Great customer service! Lots of cool products, some even brought in from the parks due to COVID-19. One of the last ones in SoCal, so appreciate it while it lasts!
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July 2021 by elvia maciel
I liked the store, very nice and organized
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July 2021 by Zhengzheng Chen
Like always, Disney store is magic, warm place for my kids.
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July 2021 by Hong Nguyen
Always enjoy stopping by The Disney Store. A little pricey.
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May 2021 by Maria E.
Glad to see that this location is still open. I had a pretty good experience here. I was greeted several times and asked once if I needed help. Everyone is kind and I was able to find a Minnie t-shirt that was on clearance so I feel like I really scored with this visit. They have some new merchandise too (some Cruella merch). I hope they stay open & continue to have some occasional sale or clearance items because I like good deals. :-)
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May 2021 by greenbirdie
Smaller store than I used to, but it’s always fun to stop by. The employees are sooo kind as well, and go above and beyond compared to a lot of Disney Stores i’ve shopped at. They don’t always have what I’m looking for, but it’s probably because they get a lot of visitors, but I still enjoy the visit!
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April 2021 by Kabir V.
This store is GOING DOWN THE DRAIN!!! The attention to Disney "magic" does NOT exist here. The large screen has been "off" for many months. I have told the store's manager, Clara, who told me that it was turned "off" to prevent gatherings during COV-19 Pandemic. Then I went to the Santa Ana-Main Place mall and their screen is on and even has special COV-19 Disney content. I went back to the South Coast Disney Store, and told Clara about this, and was told that there was technical problems. They have merchandise covering the viewing of the screen, which is normal for this store even during non-pandemic times. During the holidays, they constantly obstruct the screen view to display more merchandise!!! No wonder 60 Disney Stores were closed last week alone. They don't care about the Disney "magic" at all!!! They just want to force over-priced cheap quality products down your throat, and make you pay for bags that should be free for you to get after you make a purchase. This Disney Store should be SERIOUSLY ASHAMED of themselves for not following through with Walt Disney's original vision of Disney "magic"!!!
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March 2021 by Manuel Herrera
Mickey Mouse can't even give you a bag when you pay for is overpriced toys. So you can walk in and spend $100-$200 and have to walk out carrying it your hands. Lots of other stores in the mall were more than nice and willing to give me a bag even though I didn't purchase products from them. You're a Disney Store you're not Disneyland. Skip the store shop online save money and hassle. This is why brick-and-mortar stores are dying.
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January 2021 by Albert Lim
Good Covid protocol. Good customer service
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January 2021 by Connie Kissam
I love Disney and I've been shopping at the Disney store when my kids were younger (now 30 and 28). I started taking my granddaughter there and she loves it. It maybe a small store but its so much fun to shop. Everyone who works there is super friendly and very helpful. Currently there is a long line to get in, but its worth the wait.
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January 2021 by Michael L
I think my wife and I look forward to coming to this store more than the kids. They have such a wide selection of things you wouldn’t even think of...also when they run end of season/year sales the deals are amazing. The staff is always super friendly and this is probably the only store I’ve been to since the pandemic started that actually takes the protocols put in place seriously.
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January 2021 by Erik Edwards
Very organized social distancing
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December 2020 by Theodore Le
I can find grest toys here all the time
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December 2020 by Mariana Anaya
Thank you for keeping us safe while shopping!
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November 2020 by Bianda C.
We love Disney but i just know the system it's so bad!!! We are standing for 50minutes but suddenly the lady the name is Sabrina come with ipad and do online waiting!!! Somebody just cut the line for do the line!!! And we still waiting for 1hour still not let we in, this is doesn't make sense at all!!! The online waiting they said 1 1/2hour waiting but they can go shopping how about the customer in lineup????!!! If you want do online waiting just do all the not the 2 ways!!! Thank you