February 2020 by Brian R.
I spoke with James and while right now I haven't brought my car in, him taking the time to walk me through some information on my 2013 bmw was amazing. Give these this company a call for bmw work!
January 2020 by Lynnette W.
I had called on Friday to bring my car in for service. I had my car serviced by them before and was happy with the service. He said they were busy and asked if I could bring my car in later in the week, we agreed on Thursday. I drove in today to find a homeless man in the driveway and a note on the door that said that location was closed. Why didn't he tell me that on Friday?? Looking for a new service place for my Mini now.
October 2019 by Kae H.
Amazing service. I have a 2014 Mini Cooper s with a few issues that I did not want to give the business to the dealer. CMW's prices were amazing and they showed me everything that was wrong and even took photos to show me when I couldn't see it up on the rack. 100% will be taking all my Mini and BMW Service here in the future!! Thank you so much!!!!
September 2019 by moshe k.
Wonderful knowledgeable and honest BMW specialist They know what they are doing reasonably priced and really please t highly recommended to anyone who wants their BMW to get the best service and both James and Brandon are nice as can be !
June 2019 by Inna R.
This is my very first yelp review! I own an old, feisty and lovely Mini Cooper, that has been through some adventures and almost thought I'd lost my mini love - and as the mini team out there knows, they're fun, cute and adorable, yet, not as practical, quiet a few issues and expensive to maintain! Didn't knew that years ago, so, now I do, and yet, it stole my heart... the things we do for love... The latest issue with my mini: I was at a stop light and I heard the car overheating... from my research, that is okay, here and there... it's the fan that cools the car... it was happening way to often, and then, I noticed the gauge temperature raising like hell... my past experience with mechanics wasn't very pleasant - so there was no way I was going back to them... Searched for shops that deal with Mini Cooper... this shop popped up, called in advance, went to check it out and the experience and treatment I got from Jason and Brandon was way beyond awesome! Brandon checked my car, explained in details the issue of what happened and why... got the part and fixed the same day! Jason is an amazing host, gave me some more insights about Mini Coopers, he has previously own mini as well, and provided lunch while I was waiting! When my tail light went off, stopped by and they replaced for me:) Overall: great customer service, great mechanic, I am one satisfied customer that will be back to take care of the rest of the issue that my mini has and maintenance! This spot is a gem - highly recommend:))
April 2019 by Ben B.
Where to begin! I live in Irvine, but only trust James and Brandon with working on my Mini Cooper truck. They are the most knowledgeable, helpful and professional guys and I would not go anywhere else. Whether it be a simple fix or solving a major issue, Brandon and James (and Barney) will help you with everything you need, at a reasonable price, and will get you back on the road quickly.
February 2019 by Heno Y.
The check engine light on my 09 Mini Cooper S had turned on. According to the cluster the car was overheating. I love driving my R56 but I know how finicky they can be, I knew finding a good Mini mechanic shop was key. I found James and Coast Motor Werk through Yelp and I am so happy I did. James was very transparent and fair from the beginning. I literally called Coast Motor Werk at 8am towed over my mini at 8:30 went to work and got a call at 11am. They had diagnosed everything and had a final out the door price over the phone. James had 2 Minis in the past and he gave me some general and specific Mini advice . I am so happy with their work and professionalism! Thank you guys!!
February 2019 by Maribel S.
If you drive a Mini or BMW, this is the best place to get your car serviced. Not only do they do exceptional work but they have reasonable prices and great customer service. I will only bring my Mini to them for service
May 2018 by Audrea B.
This is the best auto mechanic shop I've ever been to. And all the reviews about James are TRUE. My review is so late but the day i took my car in i was dropping it off to get a broken fog light replaced before work and planning to uber to my job while they worked on the car. James offered to take me to work and come get me when my car was ready since i worked near by. I was shocked not often do people go out of there way to make your life just a little easier. I definitely won't take my car anywhere else.
May 2018 by Eliza S.
Someone damaged my passenger side mirror and I was flabbergasted by the dealership's quote of $500 to fix the damage. I called Coast Motor Werk and spoke to James Emad, Service Manager, and I explained my situation. They not only repaired my car for HALF the price but they fixed it in a matter of hours so I didn't need a rental car. These guys are fantastic. I highly recommended them for any BMW service.
April 2018 by William M.
The service provided was above and beyond. I have been to several car repairs shops in my life but none were even close to Coast Motor Werk. James and Steve were very helpful, knowledgeable, professional, and efficient. Dropped my car off 8am by tow truck mnd picked it up by 3pm and drove off with a clean car! I highly recommend to any looking for anyone looking to have repairs or work done on there BMW or MINI...
April 2018 by Q. H.
I want to give a big Shout Out to James, service manager, and Brandon, mechanic, at CMW of Coasta Mesa. James was honest and very forth coming regarding what my 2009 750LI needed. I was really relieved after the diagnostic when James began to tell me the items that were priority and what was not. Initially I was looking at thousands of dollars in repairs until James recommended replacing my battery. After the approved battery replacement 90% of the items flagged in the diagnostic were eliminated . James was just as pleased as I was. So I got some very reasonable work done on my vehicle and we tabled a couple repairs that can wait a month or two. I highly recommend CMW to anyone that is trying to find excellent service from a team that has the customer in mind through the entire process. This team even saves old parts so that they can better explain problems to the customer. Lastly, while Brandon was completing my vehicle, he found one last problem that would increase my cost by $50. Rather than call me to get approval, James gave the ok to replace the part since Brandon already had engine access. When I arrived, James said that he wasn't charging for the part since i didn't approve. This was a great experience and I will be returning!