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Most Recent Comments
Thank you to David. We appreciate your customer service & handling the changes we needed to our account. We were flustered at first with different branches & Tellers but David helped us right out, friendly & knowledgeable. - The Joslin's
Just a continuing series of failures when it comes to customer service. 4 days to execute a wire transfer. Manager never seems to have a reasonable explanation as to why they drop the ball. Citibank senior management must be oblivious to this sub-standard level of performance. Do yourself a favor and avoid this branch.
I mailed in a check directly to this branch last Saturday and the deposit still has not shown up in my account yet. Is not anyone there processing the mail being sent to that place? No one is there to answer the phone, it is closed to visitors, and have yet to figure out the reason why it has not been deposited yet. I am... read full comment